I turned in a lease car several years ago. A couple of months later I received a bill for a bunch of toll road charges. Fees, fines, and violations since the car passed through the EZ Tag lanes and it didn't have an EZ tag. I had never driven that car on a toll road.
Looked at the dates of all the charges and it was after the vehicle had been returned to the dealership. I still don't know how it was linked back to me since the car had no plates on it any longer. I had to submit paperwork to the toll road authority that proved I did not have possession of the car at the time. So someone at the dealership drove the car around for a bit after I turned it in.
I had another situation in which they re-routed traffic off a highway to a toll road due to an accident. My vehicle was new and I didn't have my EZ tag yet. So a couple of months later I got hit with a similar letter demanding fees and fines for using the toll road. I called the toll road authority and told them the police had to shut down the highway and routed us to the toll road. I had no choice but to take the toll road that day. The CS rep I spoke with said there were no official road closures that day. I said that's great and all but it nevertheless happened. I emailed her some info. I included a map of where my house was, the highway, and where I was put onto the toll road. There's no reason I would ever take the toll road in the place and direction I did that day. The toll road was also brand new. I asked her to look at traffic patterns on that toll road around that time and I told her I'd be willing to bet a million dollars the traffic on those couple of EZ tag toll booths was 100x what was seen on a normal day. She contacted me a couple of days later and said I was right and the fees were waived.
The DMV, toll roads, etc are generally pretty good about these things. It might take awhile to get it sorted out but my experience is that it will get sorted.
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