My God, who does one have sleep with to get off Performance Bikes email list? When I bought my SRAM Rival kit, performance had it on sale, and with their 10% discount for members minus the $25 membership fee, I got the best deal from them. When I signed up, I gave them my email. Now I get daily emails, sometimes many a day. I have unsubscribed, changed my preferences and have done everything but called them. My Gmail account is usually very good about catching spam, almost flawless, so I just started reporting it as spam, but I am still getting it. In the past I used an old hotmail account for companies, but I got away from that as I do want to get email so I can track my order and stuff.
Why is Performance so intent on annoying me to the point when I will never spend any money with them again?
I was going to post the sme last week. they went from one a week to easily 1 to 3 a day. what could be a good thing has me ready to bail on them as well
What blows me away are the amount of catalogs I get from Perf. and Nashbar. At least one a week from each. That’s alot of $$ in printing and mailing costs!
I’ve made the same comment to the folks at the cash register. They look at me blankly.
I don’t know what the result will be, but Performance Bike (which also owns Nashbar) was bought by an equity company last week. I’m sure there will be some changes over the next 6-12 months.
I suspect these guys know what they are doing when it comes to how to spend their marketing dollars. Most sizable catalog marketers build sophisticated statistical models to estimate the potential revenue from various segments in their mailing list. If you are getting frequent catalogs, it means that Performance considers people like you to be hot prospects and they can therefore justify the catalog expense. Of course, they are looking at averages of population segments so individuals within a segment may be less qualified than the group as a whole.
If you don’t want to get their catalog, just call them up and ask them to take you off their list. If their email opt-out process isn’t working, call them and complain.
Yeah. Since I use gmail, I just hit Report Spam and it now just dumps them all in my spam folder. It’s ridiculous how many emails they send out. It’s unprofessional and definitely doesn’t make me want to buy from them.
You can unsubscribe from those emails. There’s a link to do that at the bottom of each one.
“I’ve made the same comment to the folks at the cash register. They look at me blankly.”
i’m sure the people at the cash have zero ability to edit the company’s mailing list. I’ve been on the opposite end of situations like this and there’s nothing they can do. It’s not that they don’t want to help you, it’s that there is not system in place for them to do so.
They’ve got to be buying a list from somebody. I haven’t bought anything from them in 4-5 years and 1 move ago. The first year after I moved I didn’t get anything from Performance or Nashbar in the mail but after that it’s been 1-2 catalogs/specials/deal rags every 2 weeks.
And yeah lately the email volume has seemed to be a wee much. There was one last week where the subject line was something like “Sorry we mispriced our last email, here’s the corrected one” Most of the time they just get instantly deleted but I did look at that one, I guess they worked a little marketing voodoo on me. I didn’t buy anything, but it made me look.
FYI on Sram - I called lickbike, and they have beat performance prices. They quoted way lower than their sale plus 10% discount.
You are about 6-8 weeks too late. Performance had a sale on top of the 10% discount. I looked extensively before I bought and they were cheaper or damn close to everybody online. Plus, they had it so I could go and pick it up at a local store. I did not have to wait for shipping.
If you don’t want to get their catalog, just call them up and ask them to take you off their list. If their email opt-out process isn’t working, call them and complain.
Victor
Nah, I have to have something to read on the crapper.
For future reference, call them instead of looking online they do not match only they go 5-7 % lower than the advertised competitor price in overall. so it could be $10 in performance but when you add shipping and tax, it may come to $13-15 they match overall prices. that being said I love the return policy at performance just because of that sometimes even if they are higher I buy from them, no hassle returns!
Not only that…We just got a brick and mortar recently and it sucks. They never have anything in the store, especially those annoying advertised items. However, I did get a great deal on Power bars and Accelerade last week (buy 1 get one free) $40 for 2 boxes of power bars and 2 - 56 serve cans of accelerade.
Maybe we can get somethig going to stop it. Do you live in California? In California, you can collect damages: Liquidated damages of one thousand dollars ($1,000) for each unsolicited commercial e-mail advertisement transmitted in violation of this section, up to one million dollars ($1,000,000) per incident.
I would send a cease and desist letter to them. If it does not stop, then a class action lawsuit is in order.
