I can’t believe this got glossed over:
This might help you if you still need a hanger:
http://derailleurhanger.com/cannondale.htm
I usually buy from them.
There’s a derailleurhanger.com? And you USUALLY buy from them? Me thinks internet retailers are getting a little too specific . . . . and that you buy too many derailleur hangers. Although, I did buy something from wallplatewarehouse.com a few months back.
||Perhaps it has something to do with wanting to
||deal with a real person - a really, nice real person
||is even better. Indeed, you can do all of your
||shopping online and exist in this face-less, human-
||less world. I like interacting with people.
You’re right. I was going to buy a 19 wetsuit, but instead I think I’ll find a local guy that can cut & sew some rubber.
You’re right. I was going to buy a 19 wetsuit, but instead I think I’ll find a local guy that can cut & sew some rubber.
You can do that if you want, but we make sure that we are working with really great retailers who are not only very knowledgeable about wetsuits, but are fun and engaging to work with! 
If I may attempt to get you down from your high horse…
In the past I always would point out mistakes - I then thought about it and decided that it was not the right thing to do. A store’s bottom line is making money - why can’t mine be too?
When a store makes such a mistake you pay and leave: It’s their mistake and they should pay for it… The price of ignorance if you will.
Its not a “high horse”, its called being honest. And walking off without paying for something is called stealing. Tell me…what is the difference between walking out with something just because they forgot to charge you for it and shoplifting?
Spot
If I may attempt to get you down from your high horse…
In the past I always would point out mistakes - I then thought about it and decided that it was not the right thing to do. A store’s bottom line is making money - why can’t mine be too?
When a store makes such a mistake you pay and leave: It’s their mistake and they should pay for it… The price of ignorance if you will.
Its not a “high horse”, its called being honest. And walking off without paying for something is called stealing. Tell me…what is the difference between walking out with something just because they forgot to charge you for it and shoplifting?
Spot
Intent.
You would think that more local shops would realize that their customer service is vital to keeping people coming back rather than shopping online.
This should be obvious to anyone over 18 or managing a business. I’m always floored by how this concept is lost on the managment of many businesses.
Customer service? What the hell is that? I have never had consistently good customer service with ANY bike shop I have gone to. It’s pathetic really. I have had people bait and switch, and all that BS. I even had a guy cover up a crack in my fork with black electrical tape that he tried to say was needed to secure the wired speed sensor pickup. I don’t buy anything from the LBS’s anymore, in fact, I could care less if they all went under. I get 10 times better service and pricing from the handful of online guys I use regularly. I stock my “garage” with stuff I need at the beginning of the season and do all my work myself now, that way I know I’m not getting screwed.
taping over a crack on the fork??? scary.
i’ve never had anything that bad, but I hear ya - I’ve had very good customer service at a minority of the LBS I’ve used, and mediocre to horrible customer service at the rest. I’d rather go LBS than internet, but sometimes attitude drives me away more than prices.
When a store makes such a mistake you pay and leave: It’s their mistake and they should pay for it… The price of ignorance if you will.
It is truly sad how some people value currency over integrity. It never ceases to amaze me.
I think a few people on this thread are getting a bit over-excited about your taking advantage of the LBS undercharge. While in an ideal world I’m sure you know that you should have pointed it out, the context needs to be taken into account. While I don’t know you, I’ll give you the benefit of the doubt and speculate that if the shop had a history of treating you fairly and had created some good will, I don’t think it’s likely you would have walked away with the tire. If you felt that the LBS had treated you in such a way that they deserved to lose out on the price of the tire, then maybe they’ve reaped what they had sown.
Can all these holier-than-thou people honestly claim that every action they’ve taken is universally justifiable, regardless of context?
Intent goes out the window once you know that they forgot to charge you. At that point you made a conscious decision to take merchandise without paying for it. You are simply trying to rationalize your dishonesty.
Since when do 2 wrongs make a right?
You’re right, two wrongs don’t make a right. Knowing as little as we do about the situation, it appears that what he did was wrong, and I didn’t say that I agreed with it. In the real world, though, these issues aren’t as black and white as a number of people on this thread have made them out to be.
Since when do 2 wrongs make a right?
As an aside, do you teach kindergarten?
No, but I do have a 3 year old Some things are really simple. Stealing is one of those things.
Very simple if you disregard context. Also, it’s not as though he put the tire under his shirt and shoplifted it. It was presumably sitting right there on the counter, in full view of the staff member handling the exchange. He presumably walked out of the store with the item in full view. Life isn’t always black and white. Again, not saying I agree with what he did or that I would do it myself, but I can at least see his point of view.
What further context is needed? He knew that the shopkeeper made a mistake and didn’t charge him for somehting that he should have been charged for. Once he became aware of that, it is shoplifting, regardless of whether he stuck it in his shirt or put it in his shopping bag with everything else.
To clarify, I see his point of view, and strongly disagree with it.
Bullshit.
Walking out with something that you know you didn’t pay for is the same as stealing. Period. Anything else is a rationalization on your part.
Spot
Once he became aware of that, it is shoplifting, regardless of whether he stuck it in his shirt or put it in his shopping bag with everything else.
Is it? By what definition?
Wikipedia definition:
Shoplifting (also known as commercial burglary) is theft of merchandise for sale in a shop, or of money from the cash register of a retail establishment, by an ostensible patron.
and from the theft wikipedia page:
The actus reus of theft is usually defined as an unauthorised taking, keeping or using of another’s property which must be accompanied by a mens rea of dishonesty and/or the intent to permanently deprive the owner or the person with rightful possession of that property or its use.
For example, if X goes to a restaurant and, by mistake, takes Y’s scarf instead of her own, she has physically deprived Y of the use of the property (which is the actus reus) but the mistake prevents X from forming the mens rea (i.e. because she believes that she is the owner, she is not dishonest and does not intend to deprive the “owner” of it) so no crime has been committed at this point. But if she realises the mistake when she gets home and could return the scarf to Y, she will steal the scarf if she dishonestly keeps it. Note that there may be civil liability for the torts of trespass to chattels or conversion in either eventuality.