for powermeters on my bikes, I have two sets of dual-sided vector 2’s. both sets were purchased late 2016 and have seen regular use but have been maintained well, with dozens of battery changes over the years.
about 8 weeks ago, one set on bike A read low battery. several days later, I changed the batteries to find that the left and right pedals would no longer connect to one another and thus read power. I switched the pods to the other side, got new batteries, nothing. contacted Garmin with the response that they no longer supported the 2’s. total trash.
now, this morning I get a low battery note from the set of 2’s I have on bike B. replace the batteries, same issue - pedals will no longer find one another (4 flashes per pod).
I have once again reached out to Garmin. has anyone else experienced this nonsense. absolutely maddening that a two expensive powermeters fail in the same way within 2 months of each other after 4 years of successful use.
It’s ridiculous that we should only expect power meters to last four years. Say what you will about SRM pricing, etc, but I had a 10 year-old SRM DA crank that I sent in for service, no issues.
I’m sure it’s frustrating but you are in a pretty good position to troubleshoot it.
You’ve swapped the pods of at least one of the sets around but because you’ve got 2 sets you’ve got way more combinations than that. I would gradually work my way through all the possible combinations making sure you are unlinking/unpairing them at each stage. If my maths is right then you’ve got 12 combinations if you are trying them all on both sides. While you are at it I’d check the pins and clean them.
I have only one single unit but had problems with signal losts 2 month ago.
Contacted Garmin and got Info that I must be the sending unit but they don’t have any stock anymore…had to buy it online for about 80 bucks. That worked so far.
for powermeters on my bikes, I have two sets of dual-sided vector 2’s. both sets were purchased late 2016 and have seen regular use but have been maintained well, with dozens of battery changes over the years.
about 8 weeks ago, one set on bike A read low battery. several days later, I changed the batteries to find that the left and right pedals would no longer connect to one another and thus read power. I switched the pods to the other side, got new batteries, nothing. contacted Garmin with the response that they no longer supported the 2’s. total trash.
now, this morning I get a low battery note from the set of 2’s I have on bike B. replace the batteries, same issue - pedals will no longer find one another (4 flashes per pod).
I have once again reached out to Garmin. has anyone else experienced this nonsense. absolutely maddening that a two expensive powermeters fail in the same way within 2 months of each other after 4 years of successful use.
I had this happen. They replaced mine for free. Free shipping. And they sent 2, to replace my single-sided system, so now I have a spare. Garmin has occasionally been a giant headache, but their customer service has been top notch IME.