The boycott thread reminded me that I was going to write a brief review of Synergy and my experience with them. I really can’t evaluate the quality of the swimskin (SYNSKIN 2) because I have no experience with any other brands. My review is of their customer service. I was experiencing some pretty severe chafing on my neck and armpits and contacted them to see if they had any suggestions. They responded to determine whether I purchased the correct size. I confirmed that I purchased the size recommended on their fitment chart. Their response was:
“We typically add 5-7 lbs to weight if you have larger shoulders/chest. In this case, I recommend a bigger size, but unfortunately the biggest size we carry is a XL. However, we are in the process of adding a bigger size to our Syn Skin collection available next year.”
Okay. I followed up with four emails over the next month, asking if there is any way to improve the fit of the current suit and I received zero responses. My recommendation would be to avoid Synergy Wetsuits based upon this experience.