Wondering if anyone else has had this issue. The metal piece in the carbon frame that the seat post screw goes in to became loose. LBS called Specialized and epoxied it back in, but it didn’t hold. As you tighten the seat post screw, the metal piece it is screwing into dislodges from the frame and starts to come out. Looks like it will need to be sent back to Specialized. Wondering if this is a unique situation or if others had the problem as well and what the result of the Specialized fix was.
Had exactly the same thing happen two weeks ago. The bike store sent it back to Specialized who did the repair but it still didn’t hold. Specialized are now sending me a new frame. The amazing part is that after the repair they accidentally sent out a replacement frame that was the wrong size. In the interim I had to leave for Ironman Austria so Specialized worked with my LBS (Gears in Port Credit, Canada) to build and box the bike there and the ship it to me in Klagenfurt - at Specialized’s cost. It is meant to arrive tomorrow and I could not be more satisfied.
Good to hear Specialized was cool about, not so good to hear it was a problem for you too. Good news is that I bought a Specialized Road bike that I am getting fit for tomorrow…so I will have something to ride!! I guess my timing was good.
No idea about the Shiv… but the seat post retention design in the Transition is complete shite… kind of a bummer to hear they may not have learned their lesson.
Same problem, got some glue from specialized but it’s not working!! Raceday is 5 weeks from now, crap!
Same problem, got some glue from specialized but it’s not working!! Raceday is 5 weeks from now, crap!
My bike shop warrantied my frame. You should be able to get another and have your bike built in a week. I’m concerned it will happen again though.
So it looks like I am lucky enough to join this club now too! I have always had good luck with Specialized in terms of warranties but this time is most important of all! I have a race in 2 weeks and the bike just got dropped at the LBS yesterday (saturday). I REALLY hope they can resolve this ASAP and get me a repair or new frame immediately or I am SOL!!
I have the same issue, left side 3mm the other about 1mm.
Is your seat post staying in place? Are you getting it fixed right now? I started another thread about it and am trying to understand what you guys did to get a quick resolution, clearly the epoxy method is bogus and temporary at best!
Not getting mine fixed till after IMAZ. The seat post has not moved as of yet.
Neverenough - how did you get them to warranty the frame vs trying the epoxy route? I am being told they only epoxy now and there is no frame replacements. I am not actually desperate for a new frame by any means, I love my red SWORKS and they didnt make one this year…BUT…I also want this to work without any issues! I dont trust the epoxy route and would hate to get to race day and have my seat post drop and make me look like a clown on a big wheel.
I also had this issue and my shop did the epoxy job. As of now, I have not any issues - knock on wood. I have not adjusted or removed the seat post as I’ve been worried about it happening again. We will find out in a week when I reassemble my bike in Vegas.
It would seem to me that if is a known issue and the fix isn’t working, Specialized would have little choice but to warranty the frame. Am I wrong?
Neverenough - how did you get them to warranty the frame vs trying the epoxy route? I am being told they only epoxy now and there is no frame replacements. I am not actually desperate for a new frame by any means, I love my red SWORKS and they didnt make one this year…BUT…I also want this to work without any issues! I dont trust the epoxy route and would hate to get to race day and have my seat post drop and make me look like a clown on a big wheel.
My LBS called specialized after trying their recommended solution (epoxy) twice. My guess is that they now have better epoxy, or figured out how to make it work if they are saying they will not warranty the frame. As far as your seatpost dropping…I think this problem only rears its head when you are loosening and tightening the screw…and I would definitely not tighten the screw over 5.1 nm. I have my seat in place on my new frame, the screws are holding and I won’t be loosening those screws again. I doubt it would happen again…but I have no need to move my seat post and won’t be to insure it doesn’t happen again. Other than epoxy, I do not know how else this could be fixed.
OK - well, I am hoping they get this resolved ASAP. I have to get a frame in time to rebuild the bike and leave in a week to go to my race. They came back with some other “solutions” but I am giving them a chance to re-think that before I post anything. I am going to have faith that Specialized will do the right thing for their customers, especially the loyal ones like myself.
Wondering if anyone else has had this issue. The metal piece in the carbon frame that the seat post screw goes in to became loose. LBS called Specialized and epoxied it back in, but it didn’t hold. As you tighten the seat post screw, the metal piece it is screwing into dislodges from the frame and starts to come out. Looks like it will need to be sent back to Specialized. Wondering if this is a unique situation or if others had the problem as well and what the result of the Specialized fix was.
I am having the same exact issue here. The metal plug that the seat post collar bolt threads into on the frame has popped out of the frame and is loose. If i try to tighten the seat collar down, the plug just pulls out more and more.
I use a 5Nm torque wrench, so I’m not over-tightening per Specialized specs. I heard a pop/creak while riding yesterday that I thought was the rear wheel shifting in the drop-outs. I stopped and noticed that the electrical tape I use to mark my saddle height was “pushed up” and my seat had dropped. I tried to tighten it back and that is when I noticed the plug is loose. Carbon below the plug appears to be cracked…
I am racing my “A” race in Lake Tahoe in 2-weeks. No time for warranty process.
One option is to order a non-cut seat post and let the new seat post just bottom out in the frame at exactly the right height…
Another option is to use some JB Weld or Marinetex to bond the aluminum to the carbon, but that would probably void warranty…
Murphy’s Rule in full effect… I’d got to LBS, but I am up at altitude camp in Mammoth Lakes,CA
Wondering if anyone else has had this issue. The metal piece in the carbon frame that the seat post screw goes in to became loose. LBS called Specialized and epoxied it back in, but it didn’t hold. As you tighten the seat post screw, the metal piece it is screwing into dislodges from the frame and starts to come out. Looks like it will need to be sent back to Specialized. Wondering if this is a unique situation or if others had the problem as well and what the result of the Specialized fix was.
The specialized solution is an epoxy that you let cure. Call them and see if they can send you epoxy or tell
You what to buy…they did that for my lbs.
I am having the same exact issue here. The metal plug that the seat post collar bolt threads into on the frame has popped out of the frame and is loose. If i try to tighten the seat collar down, the plug just pulls out more and more.
I use a 5Nm torque wrench, so I’m not over-tightening per Specialized specs. I heard a pop/creak while riding yesterday that I thought was the rear wheel shifting in the drop-outs. I stopped and noticed that the electrical tape I use to mark my saddle height was “pushed up” and my seat had dropped. I tried to tighten it back and that is when I noticed the plug is loose. Carbon below the plug appears to be cracked…
I am racing my “A” race in Lake Tahoe in 2-weeks. No time for warranty process.
One option is to order a non-cut seat post and let the new seat post just bottom out in the frame at exactly the right height…
Another option is to use some JB Weld or Marinetex to bond the aluminum to the carbon, but that would probably void warranty…
Murphy’s Rule in full effect… I’d got to LBS, but I am up at altitude camp in Mammoth Lakes,CA
Yup had the same issue. Seat went down again today after hopeful fix with the glue. Nine days out from IM Worlds! New frame is on its way to kona! Not too stressed! Need plan B though.
Yup had the same issue. Seat went down again today after hopeful fix with the glue. Nine days out from IM Worlds! New frame is on its way to kona! Not too stressed! Need plan B though.
Did it just fail or have you been moving the post up and down? Not that it should matter…but thought that if it’s secure and set, that the likelihood of it failing would be minimal.
I have same issue twice… Even after new frame. OIssue occured just before IMNZ on a 4 week old replacement frame, and epoxied inserts back in. Good for race, but now it’s moving again. Specialized good about replacement frame, but what to do now?
Frame #2 just failed. Lovely.