Soft-sided Travel Case Help

Does anyone use a soft-sided travel case? (The brand is Rhode Gear)

I’ve rented one from a shop and want to verify if they are ok to use vs. a hard case.

The case didn’t come with instructions… and unfortunately, the company doesn’t have an active website. The guy I rented it from had no clue on how to use it.

Any suggestions for packing? How do you make sure your bike gets there in one piece (particularly the wheels)?

Thanks in advance!

Wheels in wheel bags. Pedals off. Place frame in bag upside down so the saddle takes the weight instead of chainring. Aerobars off. Rotate handlebars downwards. throw in some bubble-wrap/padding. Keep fingers crossed.