Two years ago I got Dura Ace C50 (aluminum rims) and like those hoops, but always wanted the rims to be wider. Last year Shimano announced new model C60 with rim width 25mm and internal 19mm.
Dream came through, that is what I thought…
I bought my C60 hoops form Evens cycles last week, I’m going to pick up them today from UPS, I paid 2400CAD for them, and apparently I just realized they are exactly the same as my old C50 rims !!!
Shimano what a scam.
Most troubling for me are all internet “reviewers†pseudo journalists, removed any reference to C60 rims from their old reviews. Shimano doctored their site as well, and now they reference the same dimensions as old C50, so C50 and C60 is the same thing with different sticker.
Many websites which I will not mention here for now, totally modified their old content and removed, measurements, and weight etc….and any reference to C60 with aluminum rims, without any explanation.
I already paid duty online 450$. Bottom line I do not want them if they are really the same as my old C50.
What should I do, I do not want to pay for shipping back to Evans cycle… Should I pick them up or there is some way of returning without pickup and how to go about getting duty back?
I’m super disappointed with Shimano and shady way of doing business, and even more with all the online reviews, most likely they didn’t even have those wheels in their hands, or they would not remove the content without any explanation.
Anyone has experience with returning not picked up items plus getting duty back?
Two years ago I got Dura Ace C50 (aluminum rims) and like those hoops, but always wanted the rims to be wider. Last year Shimano announced new model C60 with rim width 25mm and internal 19mm.
Dream came through, that is what I thought…
I bought my C60 hoops form Evens cycles last week, I’m going to pick up them today from UPS, I paid 2400CAD for them, and apparently I just realized they are exactly the same as my old C50 rims !!!
Shimano what a scam.
Most troubling for me are all internet “reviewers†pseudo journalists, removed any reference to C60 rims from their old reviews. Shimano doctored their site as well, and now they reference the same dimensions as old C50, so C50 and C60 is the same thing with different sticker.
Many websites which I will not mention here for now, totally modified their old content and removed, measurements, and weight etc….and any reference to C60 with aluminum rims, without any explanation.
I already paid duty online 450$. Bottom line I do not want them if they are really the same as my old C50.
What should I do, I do not want to pay for shipping back to Evans cycle… Should I pick them up or there is some way of returning without pickup and how to go about getting duty back?
I’m super disappointed with Shimano and shady way of doing business, and even more with all the online reviews, most likely they didn’t even have those wheels in their hands, or they would not remove the content without any explanation.
Anyone has experience with returning not picked up items plus getting duty back?
Figure out what is the cheapest way to get them back to Evans, either refusing the shipment, or shipping back yourself. Maybe contact Evans to discuss that. Then, once they have refunded you, you can print forms from Canada Customs website to fill out and submit with your receipts (purchase, refund, customs paid, etc) and you will eventually get a refund of the import taxes/duty. But any ‘brokerage’ fees you paid to the courier company, that’s likely gone.
Edit-I sent that link to multiple cycling new sites and none thought it news worthy enough to publish anything on it, sad
That is what pisses me off… most of those sites were probably “reviewing” those wheels without even looking at them, just copy/pasting text from Shimano marketing department, now they were told to remove piece about wheels with aluminium rims, and they complied it 100%
Every site on first page of Google when searching “dura ace 9000 c60 review” doctored their original review removing pieces about wheels with alu rims…
I called EvansCycle and explained the whole story, Amie (customer rep) told me she sees difference between Shimano and their website, she said to accept the wheels and measure them, if size will be different from what is posted at EvansCycle, they will give me full refund and pay for shipping back, if size will be the same and I will still decided to return them (I will surly gladly keep them) I will be responsible for shipping back and will not get refund for shipping part.
I guess that is fair deal and honest seller, I will pick this cluster f@cks tonight and see how C50s are the same as C60s …
Apparently Shimano sent this sneaky undercover note to one of the other disappointed customer.
That’s why I assume no one published the story, they don’t want to risk pissing shimsno off and not being invited to review the latest and greatest from Shimano.
This is a debacle for Shimano as noted in the thread. So many retailers have not updated the specs for this alum-carbon wheel to reflect no change in outer width and inner width.
This is a debacle for Shimano as noted in the thread. So many retailers have not updated the specs for this alum-carbon wheel to reflect no change in outer width and inner width.
That’s what really bothers me, Shimano announced the spec, which are misleading to begin with, and not are even what they initially said they were. So unless a perspective buyer stumbles upon one of the retailers that have actually updated their listing to show the correct specs they’d never know that they’re paying for something they’re not getting.
Man, this super blows! I’m so sorry! I almost did the exact same thing except I accidentally ran into that weight weenies post. It is crazy horrible what Shimano did with these wheels and the online descriptions. They should do some sort of exchange or something.
I was pumped about the wheels and planned to get the C40s and 60s. And, you’re right, the reviews made it sound like the updates were for all the wheels, not just tubular and disc. Sorry man. I feel your pain.
Wow so glad I ran into this post. I have run HED wheels for a long time now and was on the brink of giving something else a go just for a change really. So glad I read this and a few links, not investing in these wheels now. Very misleading and I believe very typical of how the ‘in crowd’ work in the cycle industry. Back to reliable old HED for me I guess. I am sure you will get a refund on the postage otherwise it’s basically mis-selling products.
I have not followed advertisements and announcements made pre-release however, the C60 rim is almost 23mm wide and optimized for a 25 tire. At Paris Roubaix last year some were riding 27 and 28 tires so these work fine too. I guess if you want to run 30 or 32 then maybe you need a wider rim. But Shimano takes feedback from the pros and they are not asking for wider rims to my knowledge.
Nevertheless, their introduction advertisement should be accurate, we would hope.
I have not followed advertisements and announcements made pre-release however, the C60 rim is almost 23mm wide and optimized for a 25 tire. At Paris Roubaix last year some were riding 27 and 28 tires so these work fine too. I guess if you want to run 30 or 32 then maybe you need a wider rim. my knowledge.
Nevertheless, their introduction advertisement should be accurate, we would hope.
It’s not just an issue of quibbling over opinions of optimal width. Shimano announced an all-new family of wheels with different shapes, width, and depth. Clincher and tubular. But the clincher C60 appears to be the exact same rim as the outgoing C50, just with different graphics. And the clincher C40 appears to be exactly the same as the C35. You do get the new hubs, though.
But Shimano takes feedback from the pros and they are not asking for wider rims to my knowledge.
The tubular versions of the C60 and C40 do have the new deeper, wider rim. And pros ride tubulars. So this doesn’t affect pros. Just the average recreational consumer.
Wow so glad I ran into this post. I have run HED wheels for a long time now and was on the brink of giving something else a go just for a change really. So glad I read this and a few links, not investing in these wheels now. Very misleading and I believe very typical of how the ‘in crowd’ work in the cycle industry. Back to reliable old HED for me I guess. I am sure you will get a refund on the postage otherwise it’s basically mis-selling products.
Small update, I picked up the package, open the box and measured Shimano C60 wheels.
Wow they are exactly the same as my Shimano C50 wheels, those are exactly the same wheels, rims, hubs with different sticker on the rim and different sign on the hub 9100 vs 9000.
External rim width 22.7mm
Internal 17mm
Rim depth 50mm
They are going back to EvansCycle, I think I’m gonna go for Hed Jet 6 plus.
You have my sympathies, that really is shocking from Shimano.
You have to laugh that their “flagship” clinchers are now 13 years old and will be 15+ years by the time that they see another update; sure, technology hasn’t moved on that much since 2004 has it?!
I can only imagine that it’s one huge cock-up and miscommunication between marketing and engineering, because they can’t realistically expect to trumpet a new wider, deeper-rim wheelset and expect no-one to notice that they’re exactly the same as the old ones! As for renaming them C40s and C60s when they’re exactly the same as the C35s and C50s, goodness knows what they’re thinking…
Thanks for posting as I *was *very interested in these.
