Scrtached seat post

Triathlon Forum
1

So here is my problem: I bought a 2009 Cerverlo P2 from a lbs and picked it up on March 14th. During my fitting, I mentioned that I thought the seat post felt loose. they said during the final build it would be tightened properly. Halfway into my 4th ride, my seat dropped over an inch. I took it back up to the lbs. After looking into the problem, they came back with: it was not tightened properly and it could have been slightly missalligned. so supposedly it is fixed, but now there are minor scratches (nothing scructual).

do i ask this lbs to replace the seatpost? Are the responsible?

2

You could ask, and always be known as ‘The Seatpost Asshole’ at the shop.

3

If it were me and I paid that much money for a bike, I’d make them replace it and take the chance of being known as the Seatpost Asshole. When I spend that kind of money, they can call me whatever they want. I’m gonna get what I paid for.

4

You could ask, and always be known as ‘The Seatpost Asshole’ at the shop.
Definitely ask if this is the only bad thing that comes out of it.

5

If it were me and I paid that much money for a bike, I’d make them replace it and take the chance of being known as the Seatpost Asshole. .

At some point, a piece of Sporting Equipment leaves the shop and heads out into the realm of, “in use”.

Some might say, maintaining or building your bike is, in fact, in use.

6

If it were me and I paid that much money for a bike, I’d make them replace it and take the chance of being known as the Seatpost Asshole. .

At some point, a piece of Sporting Equipment leaves the shop and heads out into the realm of, “in use”.

Some might say, maintaining or building your bike is, in fact, in use.
But if the seat post gets scratched before it even leaves the shop for the first time and it’s the mechanics fault? They’re buying me a new one. Call me a cheap jew but that’s what I’d do.

7

I’m thinking if I were the shop…in this wonderful world of litigation…I’d be happy if my customer only asked for a new seatpost rather than have them get into an accident at my mechanics expense and sue my shop into the ground.

8

Personally, I believe my bike is a tool, and with use comes wear. You’re going to get scratches here and there, but having said that, if they didn’t offer to replace the seatpost after they figured out it was their fault, and it bothers you, they should replace it, or at least try to make it look like new, if that’s possible. If they damaged your frame while fixing the bike they’d have to fix that too.

9

You need to post pic of post.
Then we can realy feel your pain

10

If I happen to be in a bind some Friday trying to get on my way to race and need a part or last minute repair, I do not want to be the “seatpost asshole”. Long ago I accepted that if my bike is going to be raced, it is going to be scratched, chipped and otherwise abused.