k, a few years ago (about eight) i had a pair of Reebok running shoes. after running in them a couple of times, i noticed that one of them had a squeak in it. i find this a bit annoying, so i phoned the company and they told me to send them back to them so they could take a look at them. after a couple of weeks i got a new pair of shoes, same type, but slightly newer model. i ran in them for a few weeks and the squeak started happening again in the new pair. i didn’t have the heart to call them again, so i ran with them until they expired (a couple of thousand km’s) and haven’t bought Reebok’s again. i was very impressed by their customer service though!! good on them.
recently (a few months ago), i bought two pairs of Saucony running shoes - all the runners i know rave about them as the runner’s running shoe. after running in them only a couple of times each, one shoe of one of the pairs developed a squeak. i emailed Saucony and received an automated response that they’d get back to me in the next couple of weeks. after a few months i’ve heard nary a word and i’m not really too impressed with their customer service. their shoes are adequate, but no better, i don’t think than Adidas or Asics which i ran in for my last two pairs. certainly not better than Nike - the shoe i’ve run in the most over the last 18 years.
if a shoe is going to be average, at least have good customer service and appreciate feedback.
anyone else have experiences, good or bad with shoe manufacturerer’s post-sale purchase?
Saucony’s kick ass imo. All feet are not created equal, some brands fit the foot better than ever. Maybe it is just your feet that squeak, haha! Stick to the nikes that you’ve been running in for 18 year cause they don’t squeak, no?
a few years ago, saucony was a badass shoe, then they started sucking because they were trying to be more like asics (comfy out of the box, soft). they sucked for awhile, lately they have come out with some interesting models that seem to be pretty cool.
funny about asics: the first time i bought a pair, i got their hottest shoe. but after a few weeks of running in them, the stitching on the inside was irritating the top of my foot. i retired them early and used them for walking shoes. they didn’t bother me when i walked in them.
i only comment b/c you mentioned them being comfortable right out of the box.
so far i’ve had no problems from Adidas or Nike. i think the cushioning in Nike might be a bit better though.
I really like Sauconys although I am not running in any right now. I never have dealt with the customer service. I currently am using New Balance 790’s for the trail and Puma Replicat II’s for the road and track. Sauconys fit my narrow feet very well. In my opinion Nike shoes are way over built and over padded.
I wear orthotics and my Saucony’s normally squeek. It could be just the insert rubbing/moving around a little. If you but a bit of baby powder under the insert the squeek will go away. You might want to give that a shot if you like the shoes.
On the squeak front, I have a pair of Mizuno’s that squeak like crazy. I got them because I could not put my hands on the saucony’s that I use. Having said that, Saucony has changed the Triumph and the new one seems to rub my insole and give me blisters if I run in them barefoot or even any run longer than about 17 or 18Ks with socks. Might have to look at something new.
j
Thats odd, I’m testing a pair of saucony’s now and find the toebox is way wider than Nike or Brooks and I keep getting a blister on the outside of my heel when I run in them.
I do most of my running on the road and prefer a little more cushioning (not the new brooks mogo tho’)
Sauconys fit my narrow feet very well. In my opinion Nike shoes are way over built and over padded.
I’ve been running in Saucony’s since I got back into running seriously. They just work well for me and I’ve been able to avoid any shoe related issues putting in on average 1,400+ miles a year. I use the Trigon and Fastwitch models.
But I’ve also just ordered a pair of Zoot Ultra TT’s for racing with my Team Zoot Gu discount, we’ll see how those work out for tri events.
funny about asics: the first time i bought a pair, i got their hottest shoe. but after a few weeks of running in them, the stitching on the inside was irritating the top of my foot. i retired them early and used them for walking shoes. they didn’t bother me when i walked in them.
i only comment b/c you mentioned them being comfortable right out of the box.
so far i’ve had no problems from Adidas or Nike. i think the cushioning in Nike might be a bit better though.
I can typically run in Asics right out the box but the only pair of Sauconys I ever bought gave me achilles problems. It came on slow and I fought the problem for a while and as luck would have it I got them wet one day and put them in the garage to dry and forgot about them. After running back in the asics, the achilles problem went away after a couple weeks and I didn’t make the connection until a few months later when, as luck would have it I got my shoes wet and the sauconys were handy so I put them on. Within a half hour my achilles was hurting again and that’s when I realized it was the sauconys that caused the problem. Needless to say I’ll never own another pair.
Amen to that. A good local run specialty store wants their customers to be out running in shoes they like. They’ll work with their customers to make that happen, even if it means taking worn shoes back. Heck I’ve taken back shoes that my competitor sold when I see a really bad foot/shoe match.
If a Saucony shoe is making an odd noise there is most likely an issue with the shoe (separation between grid unit and midsole would be my guess). Since the OP said they don’t wear orthotics (or I’ll assume any other OTC insert) then that rules out the normal insert rub. I will argue when the OP says they don’t pronate, they may not over pronate but I’ll bet their foot does have a normal degree of pronation which is a very good thing.
Lots of things can go wrong when making a shoe and sometimes you get a “bad” one. Work with the company you bought it from, that’s what I do. Saucony customer service is great, but then again I actually buy shoes from Saucony as I’m the retailer that then sells the shoe to the end user, my customers.
Moral to the story, work with a great local run specialty store to find the right brand and style to fit your foot. If you then have issues right out the door you can go back to make it right. Go to any Fleet Feet Sports store and tell them that Boots in Rochester sent you in to get FIT, I’ll guarantee they’ll find what works for you, if they can’t I’ll take the pair back
lol… funny. yeah, back when i first started running and couldn’t afford shoes all the time i would regularly put a couple thousand on them. i’d even run marathons in my training shoes (Air Max at the time).
i was younger and didn’t get injured as much back then though. i was also a student.
i weighed a little over 140 when i first started and i weigh around 160 now, give or take 2 pounds (i’m faster than i was back then too… go figure! not as much of a heel striker anymore).
now i rotate my shoes in and they last, but i don’t put a couple of thousand on them any more.