Well Tom, this is a great point, and the picture really brings it home. So I want to ask what is appropriate for the customer to do when trying to find a good fitting bike and what he or she should expect from the shop.
My tri bike (P3) front end looks just like your picture, four spacers under the stem (3 big, 1 medium) and three above the stem (1 big, 1 medium, 1 small). I bought this bike in May from a very good store (Mission Bay), but have been considering selling it this season for a similar or slightly higher-end bike that fits better, especially since I am doing my first two IM’s this year. To be fair, I don’t think the bike fits me poorly, as I do not have any pain during or after rides, but I do not like the look of the front end (appearances are NOT very important to me, though), and I am not comfortable cornering and descending on it. I was able to do a 5:24 1/2 IM with a 2:30 bike split on it, so I think it is a very good bike.
When I bought it last May, I called and said something like “I’m interested in getting a tri bike, and I am interested in the P3, but when I come up I would like your advice on which bike would best fit me.” They asked my height and told me that the 55cm P3 in stock would be good. After several more calls to discuss price, components, etc, I made the 2+ hour drive up.
When I got there, the P3 was ready for me, and the front end was already set up with the spacers. I got on the trainer for a bit, they adjusted the saddle A LITTLE BIT and I was set to go. They didn’t even take my questions about flipping the seat post head on the cervelo post very seriously. I would like to say that Bill was not around when I was there, and they the guys at mission bay gave me a great deal and were very helpful aside from the fitting. I have since spoken with Bill about other things, and when I go back, I’ll be sure to have an appointment with him?
So where did I go wrong? Was is that I said that I was interested in the P3? When I got it I was definitely not very fit savvy (still not very). Since I live 2+ hours away, I can’t easily go in and look at/size bikes. Is it appropriate for me to call and say “I’m interested in a tri bike, I’m this tall, what do you recommend?”. Or would it be reasonable to make the drive up once before the purchase for measurements and some rudimentary fitting? Should this be included? What if they don’t have many models in my size range? What is the normal turn around in the industry?
What are the key measurements? How do I determine what size head-tube I need? Are there any numbers I could send to you so that you could recommend a range of sizes or, say, cervelo, guru, felt, QR, etc? Or would a picture of me on the cervelo help?
I apologize for the length of this post. I’m really just trying to figure it all out. I really appreciate any insight.
Thanks,
-Colin