So my Forerunner 310XT schitt the bed yesterday. Spent over an hour on the phone with them trying to get it to transfer my files. No dice…
The good news is that they are replacing it free of charge, even though it is out of warranty. Huge props to them…they spent a lot of time with me trying to save the data and then they offered to comp the replacement. Good stuff.
Anyway, in the meantime I used my MotoACTV today for my ride. I am trying to get the data exported and then loaded into Training Peaks or WKO, but I am not having any luck. Tried both .csv and .tcx…no love either way.
For Training Peaks, I am hitting the “Upload” button once I open a new activity. I get a spinning wheel and then it says “an error occurred transferring the data” or something like that. No specific error message or number.
In WKO, I try dragging the file over to the workouts section in the “Athlete” section under my name. It appears to allow it as the file has a “+” sign next to it when I drag it over. I then get a dialogue box similar to the one that comes up when transferring files from my Garmin, asking me if I want to save the files. However, the file listed is in red font. I click “save” and it never appears in my calendar and I get no error message.
So my questions are:
Am I missing a step / doing something wrong?Any other ideas to try?
Not a huge deal, since I am just building my base right now after a long period off the bike for a stress fracture. Not really a lot of data to analyze, but I would like to keep it if I can.
Thanks for any tips.