Canyon Speedmax - "coming soon" direct to "sold out"

Triathlon Forum
1

Have been eyeing a new Canyon Speedmax CF SLX 8 Disc Di2 for a while. https://www.canyon.com/en-us/road-bikes/triathlon-bikes/speedmax/cf-slx/speedmax-cf-slx-8-disc-di2/2572.html

Noticed some months ago that it was listed as “coming soon” on the site (I’m US-based, FWIW), ETA October 2021 if I recall. I submit my email address to get notified when it’s available.

October 2021 comes, and the date is now sometime in November 2021. Ok, fine. Submit my email address again to be safe.

November 2021 arrives. New availability date is “November 8 - 19”. Oh boy, can’t wait!

November 8 arrives. I refresh the page ~hourly throughout the day. Nothing changes, still “coming soon.”

Refresh – “Sold out”

wtf – did anybody get one? Was it literally a seconds/minutes kind of thing? Or were they never actually offered on the site? I never received an email notification that they were available.

2

Same thing for me.
I figure they got two or zero😜

3

Was following the same, even took the extra step to Chat with “Vincent” this AM from Canyon at around 12:30pm Eastern and he indicated that they would be available sometime between the 8th and 19th, just as the page indicated. Came home tonight and just happen to refresh the page and saw the same…certainly a bit frustrating. Anybody from Canyon follow these pages that could shed some light on what’s going on?

4

Same here. I did call when this happened as I was refreshing every 10 minutes or so today. Forget who I talked but you could tell i was not the only one that called today… The rep assured me we didn’t miss them but also could not offer a new ETA… Ugh!

5

From what I have heard from folks who know people at Cervelo they won’t have new inventory until end of Q1 2022. I would imagine Canyon is in the same boat.

6

From what I have heard from folks who know people at Cervelo they won’t have new inventory until end of Q1 2022. I would imagine Canyon is in the same boat.

I know someone there and got told end of Q2 a couple of weeks ago.

7

From what I have heard from folks who know people at Cervelo they won’t have new inventory until end of Q1 2022. I would imagine Canyon is in the same boat.

I know someone there and got told end of Q2 a couple of weeks ago.

Wouldn’t surprise me either. I think you can get a new Ventum in 2 weeks. When I ordered the new QR V-PR this past week they estimate 8 weeks currently for delivery.

8

I don’t know how instructive this is, but I bought a Spectral 29 MTB from them this Summer, and here is the story:

The new model was announced at the end of last year, with accompanying online reviews, etc.

I signed up on the website to get notifications about availability.

I believe the first models were due to be sold in late Winter/early Spring. I forget if that happened, but if so, it was a very limited release. A date was posted for middle of the Spring for the main release.

Around the promised time, I received an email announcing the release. I saw the email seven minutes after it hit my inbox. All the bikes were sold in that seven minutes.

Website said additional bikes would be sold in June/July. I spoke to someone at Canyon, and he told me to enter an email address that would correspond to my phone/text number, so I would get that more promptly than email.

A couple months passed. I called Canyon to inquire about timing. The posted website date was very approximate, and he suggested there would be a shipment coming within a span of days not exactly corresponding to that date.

Bikes in a lower spec’d version became available. I grabbed one and it was shipped.

While the bike was in transit, I had a billing issue to discuss with customer service. The Canyon rep told me some more bikes were coming. They weren’t sure how many of each model and size would be there. Basically, he said they would be posted online when they were unboxed over a day or two, and that I should monitor the website. Again, this info was different from what was online.

After frequently checking the website, a bike was available at 7pm EST. I grabbed it, and reversed the order for the original bike I purchased (no charge). This was mid July.

I saw the bike online before any emails or text messages were received.

Lesson: talk to customer service, use the notification service, check online often when you are told they are coming, and get lucky. Don’t rely on whatever date they put there—that’s just a placeholding guess.

PS — the bike is awesome, and I am thrilled to have it

9

Dan said a year ago that a shortage of new bikes was coming. So along with all of the other shortages this isn’t really surprising.

10

Yep.
I’ve pretty much given up hope on a new TT bike for the 2022 season.
Pity as a change of fortune / alternative employment opportunity etc means I’m looking to get myself an early retirement present!! That may well have to become a later present!!

11

I have given up on Canyon. Even pre-pandemic, the bikes I want are never in stock, and their email notification of bikes in stock has never worked for me.

12

Yep.
I’ve pretty much given up hope on a new TT bike for the 2022 season.
Pity as a change of fortune / alternative employment opportunity etc means I’m looking to get myself an early retirement present!! That may well have to become a later present!!Congrats on the change in fortune. The new bike will be all that much sweeter when you get it.

13

Would any of you consider mail forwarding or ordering through a friend? The Europe/Asia site seems to have stock. I live in Seoul and got a Speedmax CF a few months ago. Every size was in stock at the time.

14

Would any of you consider mail forwarding or ordering through a friend? The Europe/Asia site seems to have stock. I live in Seoul and got a Speedmax CF a few months ago. Every size was in stock at the time.

I bought my Speedmax Disc SLX 8.0 the day the bike was announced. With over 6000km on it, absolutely love the bike.

Availability. The CF frame has been widely available since the the SLX/CFR and CF versions were launched.

Right now in Taiwan, there is availability on a Speedmax Disc SLX 7.0 SRAM DT Swiss ARC 1600 wheels…de-specced version of the 8.0, higher price, “interesting” emerald green paint scheme.

For Di2 versions of the Speedmax, it is a Shimano limitation for the new 12spd groupsets. Who knows where Canyon stands in the OEM line for these parts, but I doubt anything will be available until after Feb 2022.

15

Breaking news…just checked the website and it’s “Coming Soon” dates are 11/15/2021 - 11/26/21.

Is this just a way of taunting us?

My sense is that getting one of these bikes might be like getting a swim lane at my local Y during COVID or maybe Zeppelin tickets…next to impossible unless you’re online 24/7

16

From what I have heard from folks who know people at Cervelo they won’t have new inventory until end of Q1 2022. I would imagine Canyon is in the same boat.

I know someone there and got told end of Q2 a couple of weeks ago.

Wouldn’t surprise me either. I think you can get a new Ventum in 2 weeks. When I ordered the new QR V-PR this past week they estimate 8 weeks currently for delivery.

There is advert on this page saying a Ventum is available now. So 2 weeks seems feasible.

17

Breaking news…just checked the website and it’s “Coming Soon” dates are 11/15/2021 - 11/26/21.

Is this just a way of taunting us?

My sense is that getting one of these bikes might be like getting a swim lane at my local Y during COVID or maybe Zeppelin tickets…next to impossible unless you’re online 24/7

They had a similar problem back in 2018 when the Speedmax first was released in the US. I was able to get a frame but only because I knew someone at Canyon who gave me the heads up a few bikes were about to show up. Like 10. But I got one and then they were gone and it took months to get more. I think the supply issue with these is far worse. They can say “available” on a certain date and it’s literally a few frames.

18

“Winter 2021”
.

19

Breaking news…just checked the website and it’s “Coming Soon” dates are 11/15/2021 - 11/26/21.

Is this just a way of taunting us?

My sense is that getting one of these bikes might be like getting a swim lane at my local Y during COVID or maybe Zeppelin tickets…next to impossible unless you’re online 24/7

I’m guessing the reason there continues to be subsequent 1 week delays is the bikes are on a ship right off the coast waiting to get into port and offloaded. The backlog is mind-blowing.

20

I am in the US and there is no availability. Like many others have said bikes have a “coming soon” label that just goes straight to “sold out.”

When I look at the Canyon site for other countries this seems to be bikes in stock. Why does it seem to be just the US with stock issues? Or am I mistaken?