I’ll tell you a good pro-mechanic fail story.
When we first developed the 808 in 2003 we had CSC, and it took us much of the year to convince anybody to even ride the prototypes…they were really skeptical and somewhat afraid of it. Tyler Hamilton was a huge fan and when he went to Phonak in 2004 he basically told team management that Zipp would be the wheel ‘sponsor’ and he saw huge potential in the wheel, especially after he went to the wind tunnel with us. However, the Phonak structure was very old-world, where Riis had developed this amazing culture, structured the team like a company, was very open to data and science, asked us to work ‘with’ the mechanics, etc. Phonak was essentially half German and half Spanish, with old-world mechanics and soigneurs from the old world. So we were like aliens when we went to work with the team. It was a really completely different experience than what we had at CSC, and not in a good way.
So we have the big official 808 launch before the Tour, and my wife and I decided to make an extended trip out of it. So I’m showing her the Tour, from the inside, and as we’re in amongst the team busses on the morning of the prologue, I hear my name being called, and it’s Tyler at the Phonak bus. The mechanics are having this shouting argument amongst themselves, riders are involved, it’s a mess! I get there to find that the 808 rims are blown up like blow-fish and jamming forklegs of the new BMC Time Machine which was released to the public maybe the day before.
So everybody is freaking out, and I’m trying to figure out how the 808’s became all distorted and blown up…the mechanics are saying something about air from the tire inflating the rim…nothing makes sense. Finally, we get to the air pressure, and they are using helium from a tank, and have the 20mm Conti track tires at something like 280psi. Essentially, the bulging toroidal shape of the rim was swelling outward (as it was designed to do) making the 27.5mm wide rim something like 35mm wide from the insane pressure squeezing the thing inward! After about 30 minutes or arguing, we get them to agree to reduce the pressure to ‘only’ 220psi and ultimately it all settled down. Some of the riders were actually riding to the start house and bleeding off some air.
Sadly, the director they had at the time was pretty adamant about this pressure thing as well as those particular track tires, and if you look back at that entire Tour, that team was plagued by punctures and crashes in the TT’s…the riders were downright afraid of the TT bikes by the end of it.
It was ultimately the impetus for us to start a real educational process with the mechanics and directors on not only what wheels for what days, but also tire choice and the importance of pressure.