My experience was almost exactly the same as Brian’s (Overdistance) above so I won’t rehash every detail that he described.
Customer Service
I appreciated the emails that I received with instructions on how to use the product before, during and after a race and/or training. This is helpful not only for the testing, but allows the customer to tailor their use of Precision Hydration to their own needs (i.e. if they choose not to race with it, they can still use for pre/post hydration). I sent an email with questions around how to use PH while getting enough calories during training and racing and I received a response almost immediately with a thorough explanation around what they would recommend.
My feedback on what could be done to make it easy on customers (especially potential customers) would be to include a section on the web-site with specific strategies for the 3 (or 4) ways that to use the product. For example:
Pre-Race/Training Hydration or Post Race/Training Hydration
Mix X number of PH packs with Y amount of water and drink before bed, before/after workout or race.
*This part is mostly covered on the web-site already.
As part of Overall Hydration and Nutrition for Training/Racing Strategy
Consume 1 packet per hour of PH in water per hour (750 mg sodium / 70 calories)
Consume X amount of Gels, Bars, etc (but be specific) per hour (300 calories)
Take 1 PH Salt Cap per 1 hour on bike as needed
Total Calories per Hour: X
Total Sodium per Hour: Y
*This was my main/only difficulty with PH. I could not find a way to incorporate it into my longer training rides, which means I would be hesitant to use it during a race as well.
The Product
Overall, I liked Precision Hydration and will likely use it going forward for pre-race/training hydration. The taste was good (subtle citrus taste), it mixed easily and I had no GI issues. It is easy to drink before and after workouts and when I took it on training rides, it had a good taste, even when warm. I received the PH 1500 and 1000 and had similar experience with both.
I would recommend a bit of “normalizing” on the packaging though as it can be confusing. The PH1500 is 750 mg of sodium per packet, which is recommended to be taken with 16 ounces of water, which means that to get 1500 mg of sodium you must mix 2 packets in 32 ounces of water to correlate to PH1500’s label. Since most water bottles are around 22 ounces in capacity, it can cause some confusion in how much to mix/drink.
Experience in Long Training Rides
I struggled to incorporate PH into my longer training rides since it has so few calories. In my first attempt, I had Shot Bloks as a supplement for a 3.5 hour training ride. This meant that to get in enough calories during the ride, I needed to drink a bottle an hour of PH and at least 9 blocks an hour of the Shot Bloks. Overall, I had to pack 3 bottles on the bike (plus 1 packet) and 32 Bloks. I couldn’t manage to eat all 32 Bloks during the ride so it was a rough ride at the end. I also tried with the Cliff Bars since they are a little more calorie dense and was a bit more successful.
Overall, it is tough for me to justify going through this much effort on the longer training rides and races when there are simpler solutions available. If someone already had a good nutrition plan that separate hydration from calories, then it should be easy to slot in the Precision Hydration and have no issues. Since I was coming from a more simplistic approach, it was tough for me to make it work during the long workouts.