My rear wheel (Ksyrium Elite) is out of true. It was just purchased about 1 month ago with new bike. The bike shop tried to fix it, but after the next ride it was out of true again. Should I be entitled to a new wheel? Should I keep having them try to fix it, or do I need a new one? Suggestions? Thanks.
Try a different shop. Ask if they have a guy that is a wheelbuilder on site. That guy should be able to straighten you out.