I’d like to give a public thanks to HED cycling
I had a problem with my Jet C2 90 Rear. The fairing seemed to be come unbonded about 2-3 cm on both sides of the fairing and this caused some protruding of the fairing slightly enough that it would rub my Aegis Zaero chainstays when it spun. This also caused the fairing to have less than 2 mm clearance on both sides of the chainstay. I contacted HED about this and they sent me an RA number and off my wheel went to the factory.
They got the wheel and gave me a call whether I wanted the old stickers or new ones. I chose the new ones!
I recieved the wheel back today, and you can’t wipe my smile off my face! it seems like they took the old fairing off and bonded on a narrow one that fits much better!
Thanks for having an amazing customer service and making wonderful products HED!
-James
This is what the wheel looked before. I’m building up this bike very slowly.
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This is what the wheel looks now!
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