Stupid Lawsuit of the Week - Starbucks

**is this like the concrete warranty? **


Yup, seems like it. Here are some more details:

IndyStar.com http://www.indystar.com/graphics/misc/arrow_orange.gif Metro & State November 16, 2006
Parents sue Starbucks over child’s burns http://www.indystar.com/graphics/clear.gif http://gcirm.indystar.com/RealMedia/ads/Creatives/default/empty.gif http://www.blogsmithmedia.com/www.slashfood.com/media/2006/11/starbucks_hot.jpg **** http://gcirm.indystar.com/RealMedia/ads/Creatives/default/empty.gif http://www.indystar.com/graphics/clear.gif By Diana Penner A Hancock County couple have filed a lawsuit against Starbucks, accusing a Fishers store of serving scalding hot chocolate that seriously burned their little girl. http://www.indystar.com/graphics/clear.gif

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Michael and Alexis Brennan filed the suit Tuesday in Marion Superior Court on behalf of their daughter, Rachel. Rachel’s age is not included in the lawsuit, but it says she was in a child restraint seat in the back seat of the family car Nov. 2, 2004, when Alexis Brennan went to the Starbucks at 116th Street and I-69. Brennan ordered a child’s hot chocolate with whipped cream and an adult hot chocolate without whipped cream at the drive-through. According to the lawsuit, Starbucks’ policy is to serve child drinks at lower temperature than adult drinks to avoid kids getting burned. Brennan handed her daughter the child drink, and as she pulled away from the window, it spilled into Rachel’s lap. The child was “screaming in pain,” and her mother pulled over, got Rachel out and removed her clothes to find the “skin on Rachel’s leg was falling off of her.” She suffered serious burns that required repeated medical attention and could require more medical attention, the lawsuit said. The parents are seeking unspecified damages. “Starbucks Corporation takes seriously its obligation to provide a safe product to all our customers, and we are truly sympathetic to the Brennan incident that resulted in injuries to this customer’s child,” Indianapolis-based Borshoff, Johnson and Matthews, a public relations firm representing Starbucks, said in a written statement. “The incident happened after the vehicle had pulled away from the drive-through window,” the statement continued. “While Starbucks regrets this incident, we believe our store partners prepared and served the drink properly and that we are not responsible for the injuries.” A New Mexico woman won $125,000 in damages after being burned by McDonald’s coffee in February 1994 while she was in her car.

It’s been a while since Boy Scouts, but I believe third degree is generally characterized by charring (though that may be a sufficient but not necessary condition) …

I was wondering whether a non-superheated liquid had enough heat to char skin… I’m not surprised the hot spring water could do it - you’re talking about thousands of gallons of possibly superheated water, and presumably a long exposure. Not sure if a cup full of even boiling hot cocoa would have enough thermal capacity (not sure of the technical lingo here) to inflict similar damage … somehow I would expect at best severe 2nd degree burns, but no charring. Maybe it’s possible to be classified as 3rd degree without charring…

Maybe so… any dermatologists or thermodynamics experts on here??

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Aah. Ain’t Google grand?

From the Utah University Health Care website…


What are the classifications of burns?
Burns are classified as first-, second-, or third-degree, depending on how deep and severe they penetrate the skin’s surface.
First-degree (superficial) burns
First-degree burns affect only the epidermis, or outer layer of skin. The burn site is red, painful, dry, and with no blisters. Mild sunburn is an example. Long-term tissue damage is rare and usually consists of an increase or decrease in the skin color.
Second-degree (partial thickness) burns
Second-degree burns involve the epidermis and part of the dermis layer of skin. The burn site appears red, blistered, and may be swollen and painful.
Third-degree (full thickness) burns
Third-degree burns destroy the epidermis and dermis. Third-degree burns may also damage the underlying bones, muscles, and tendons. The burn site appears white or charred. There is no sensation in the area since the nerve endings are destroyed.


It goes on to say that third degree burns can be caused by, among other things, a scalding liquid. So I guess so. I would assume, though, that it would have to be a significant quantity of said scalding liquid and/or extended exposure in such a way that the liquid is not allowed to cool rapidly (say, the liquid pools over a specific area instead of being scattered and absorbed / spread by clothing, etc. So, I can see how this could happen with a person stuck in a car seat with the drink spilled in the lap, with nowhere for the drink to go but to pool up in a spot or get trapped between the body and the seat, etc…

I stand corrected … by myself! :slight_smile:

Off hand, I am not sure exactly how much damage constititutes third degree, but it is obviously beyond blistering.

The issue of how hot water has to be to inflict 3d degree burns was a critical one in the McDonald’s case … you know, the one that’s so completely different? :slight_smile: Here’s more detail on the findings in the Mickey Dee case:

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Legal Myths: The McDonald’s “Hot Coffee” Case

In 1992 Stella Liebeck, a 79-year old retired sales clerk, bought a 49-cent cup of coffee from a drive-through McDonald’s in Albuquerque, New Mexico. She was in the passenger seat of a car driven by her grandson. Ms. Liebeck placed the cup between her legs and removed the lid to add cream and sugar when the hot coffee spilled out on her lap causing third-degree burns on her groin, inner thighs and buttocks.
This infamous casehas become a leading rallying point for those advocating restrictions on the ability of consumers to use the U.S. civil justice system to hold corporations accountable for the injuries they cause. A New Mexico jury awarded Ms. Liebeck $160,000 in compensatory damages and $2.7 million in punitive damages and, in an instant, the media and legal communities were up in arms. Newspaper headlines such as “Hot cup of coffee costs $2.9 million,”or “Coffee Spill Burns Woman; Jury Awards $2.9 Million”painted the picture of a “runaway jury,” an unreasonable award and a perverted system of justice. However, both the media and those who want to take away consumers’ legal rights conveniently overlooked the facts of the case, creating a “legal myth,” a poster-case for corporate entities with a vested interest in limiting the legal rights of consumers.
The Facts
A detailed look at the facts of this case reveal that in light of McDonalds’ actions, the awards were justified: By its own corporate standards, McDonald’s sells coffee at 180 to 190 degrees Fahrenheit. A scientist testifying for McDonald’s argued that any coffee hotter than 130 degrees could produce third degree burns. However, a doctor testifying on behalf of Ms. Liebeck noted that it takes less than three seconds to produce a third degree burn at 190 degrees.*** During trial, McDonald’s admitted that it had known about the risk of serious burns from its coffee for more than 10 years. From 1982 to 1992, McDonald’s received more than 700 reports of burns from scalding coffee; some of the injured were children and infants. Many customers received severe burns to the genital area, perineum, inner thighs and buttocks.In addition, many of these claims were settled, amounting to more than $500,000. Witnesses for McDonald’s testified that consumers were not aware of the extent of danger from coffee spills served at the company’s required temperature. McDonald’s admitted it did not warn customers and could offer no explanation as to why it did not. As a result of her injuries, Ms. Liebeck spent eight days in a hospital. In that time she underwent expensive treatments for third-degree burns including debridement (removal of dead tissue) and skin grafting. The burns left her scarred and disabled for more than two years.Before a suit was ever filed, Liebeck informed McDonald’s about her injuries and asked for compensation for her medical bills, which totaled almost $11,000.McDonald’s countered with a ludicrously low $800 offer. McDonald’s had several other chances to settle the case before trial: At one point, Liebeck’s attorney offered to settle for $300,000. In addition, days before the trial, the judge ordered both sides into a mediated settlement conference where the mediator, a retired judge, recommended that McDonald’s settle for $225,000. McDonald’s refused all attempts to settle the case.

The Findings
The jury found that Ms. Liebeck suffered $200,000 in compensatory damages for her medical costs and disability. The award was reduced to $160,000 since the jury determined that 20 percent of the fault for the injury belonged with Ms. Liebeck for spilling the coffee.
Based on its finding that McDonald’s had engaged in willful, reckless, malicious or wanton conduct, the jury then awarded $2.7 million in punitive damages; essential to the size of the award was the fact that at the time McDonald’s made $1.35 million in coffee sales daily.
Since the purposes of awarding punitive damages are to punish the person or company doing the wrongful act and to discourage him and others from similar conduct in the future, the degree of punishment or deterrence resulting from a judgment is in proportion to the wealth of the guilty person.Punitive damages are supposed to be large enough to send a message to the wrongdoer; limited punitive awards when applied to wealthy corporations, means the signal they are designed to send will not be heard. The trial court refused to grant McDonald’s a retrial, finding that its behavior was “callous.” The judge, however, announced in open court a few days after the trial that he would reduce the punitive damages award to $480,000.Both sides appealed the decision.
Before the appeals could be heard the parties reached an out-of-court agreement for an undisclosed amount of money. As part of this settlement, McDonald’s demanded that no one could release the details of the case.
Based on the facts, Corporate America’s and much of the media’s trivial portrayal of the case is deceptive and disgraceful. They have painted a misleading picture of a “legal horror story” when in fact, the case demonstrates a legal system that punishes corporations for misconduct and protects consumers who may be victims of their wrongdoing.
Note: The nature of the private settlement and lack of public court documents resulted in the use of primarily newspaper sources.
November 30, 1999
. Liebeck v. McDonald’s Restaurants, No. CV-93-02419, 1995 (N.M. Dist. Aug. 18, 1994).
. *“*Hot cup of coffee costs $2.9 million; Damages awarded to woman scalded at McDonald’s.” The Orange County Register, Aug. 19, 1994, at C1.
. “Coffee Spill Burns Woman; Jury Awards $2.9 Million,” Wall Street Journal, Aug. 19, 1994, at B3.
. Gerlin, Andrea, “A Matter of Degree: How a Jury Decided McDonald’s Should Pay a Woman Millions for a Hot-Coffee Spill,” Wall Street Journal, Sept. 1, 1994, at A1.
. Morgan, S. Reed, “Verdict Against McDonald’s is Fully Justified,” The National Law Journal, Vol. 17 No. 8; Oct. 24, 1996, at A20.
. Gerlin, supra note 4, at A4.
. Morgan, S. Reed, “McDonald’s Burned Itself,” The Legal Times, Sept. 19, 1994, pg. 26.
. Morgan, supra note 5, at A20.
. Sherowski, Elizabeth, “Hot Coffee, Cold Cash: Making the Most of Alternative Dispute Resolution in High Stakes Personal Injury Lawsuits,” 11 Ohio St. J. on Disp. Resol. 521, 1996.
“McDonald’s Settles Lawsuit of Woman Burned by Coffee,” Liability Week, Vol. 9 No. 47; Dec. 5, 1994.
. Gerlin, supra note 4, at A4.
Morgan, supra note 5, at A20.
. Morgan, supra note 7, pg. 26.
. § 908 (a); § 908 (e) Punitive Damages, Restatement of the Law, Second, Torts, American Law Institute (1979)
. Morgan, supra note 5, pg. 26.
. Howard, Theresa, “McDonald’s Settles Coffee Suit in Out-of-Court Agreement,” Nation’s Restaurant News, Dec. 12, 1994, pg. 1.