I am sure you are a great mechanic and can rebuild and assemble anything. The problem with selling repair parts directly to end consumers is for every great mechanic out there there are 10 guys riding around with 3 inches of spacers under their 95 gram ITM magnesium stem on an all carbon steerer tube which they tightened down until they heard cracking etc etc. The liability issues are huge. If you somehow incorrectly rebuild your wheel and it fails at 40mph on a downhill and you are killed. I guarantee your family’s lawyers wont call us up and say " you know I dont think he assembled it right" Instead it will be all over the internet that “Spinergy wheel fails causing fatal crash” Believe me I see it at race expos all the time. I have had consumers come up to me with disbonded carbon wheels that they “fixed” themselves with some fiberglass and pieces of wood! I know our C/S has been poor in the past but we have worked hard to fix it. Shops seem to have this hangover about not calling us because 2 years ago they couldnt get a part on time. I speak with dealers every day and if the part they need is in stock then it goes out within a day or two. Some of the parts for the older wheels are no longer available and in those case we have offered very aggressive deals on a brand new wheel. Rock Shox and others have the same policy. I do have spox nipples in stock and we ship them out every day.