Yes, it’s for sale. Full DA with Ksyrium ES Wheels.
Never ridden b/c it’s the wrong size.
Dig this: Bike shop (authorized) sells to me via mail order and then when I get it home on the trainer, realize it’s too big.
Called for exchange… NOPE.
Called for refund… NOPE.
Called Specialized for help… NOPE!
Now I’m stuck with $4200 worth of bike that I cannot/will not ride.
Sure, I can reach the pedals/bars, but it’s not ideal. All I ask is a swap for a size 52.
Any advice?
Any advice?
yep, classifieds
.
stick with the level of cunning you’ve applied to your purchase so far, a bit of work with a hacksaw and some duct tape…et voila…now it fits!
stick with the level of cunning you’ve applied to your purchase so far, a bit of work with a hacksaw and some duct tape…et voila…now it fits!
LOL! Ouch … Damn funny though.
If you were a doctor and I went to you and asked if I needed a skin cancer removed and you blindly said “yes” without examination/testing/etc., then should I have recourse once the removal is found to be unnecessary?
Assumption 1: The procedure costs me $ out of pocket
Assumption 2: The time/pain spent undergoing the procedure was avoidable
You are using the wrong forum for this post. You need to move it to the classifieds. Thus, why you are being made fun of…
Understood.
If you buy mailorder without knowing what size you actually want then you’re not terribly bright. If you get your medical advice over the internet or never ask your doctor any questions then your analogy is good. Othersise it’s rubbish.
And your ad belongs in the classifieds.
If you took a blind answer and paid for it, I imagine less than a local dealer, then your fault. Sorry. When you buy on-line sight unseen, it is up to you to make sure it fits. There is plenty of geometry on-line. As one who works in retail, let me ask you this. I know this is not you, but humer me. Company e-mails you they will take it back, receive a used bike, maybe a minor nick, but you have in print they will take it back. They now can not sell new. If you were the shop owner, what would you do?
Point taken, but I am willing to drive the bike back to the retailer and allow retailer the decision, contingent upon examination.
I feel there is a double standard in the sense that retailer can push wrong size, while showing little responsibility for being a professional retailer.
I’m all about bikes and LBSs… hang with those guys all the time, but when you’re in the middle of nowhere and there’s little selection and no opportunity for test ride, and still manage to purchase from authorized dealer in closest town…
Yet, the industry pays the ultimate price for such disservice when there should be accountability on the part of the retailer.
I stand corrected. If He pushed the wrong size, but more than that on your willingness to drive there ect… Again being in retail, You are going the extra mile.
Hey Trifil:
I’m relatively new to ST, so just want to say thanks for speaking up and giving me the 411.
You bought a new 2007 model in 2009 and want them to exchange it for another size? How many really really old new bikes do you think they have?
I’m willing to pay the difference.
If the retailer advertised one size and gave you another, please, please take the time to report them to the better business bureau.