Wondering if anyone else is havin a problem with the runningwarehouse.com corporate discount. I’ve tried a few times to get it to work and the discout will show in my cart, however it will not take the 15% off of my order for some reason.
Was wondering if maybe they updated the link or something?
What are you trying to buy? It doesn’t work for Mizuno or Asics stuff…
Trying to buy Puma and Nike stuff, which is why i’m puzzled.
Not sure then. I bought a pair of Nikes a week or two ago with no problem and the discount seems to be working normally for me right now.
Worked for me last week on a pair of Pearl Izumi Peak XC’s
Michael
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First off, I love this shop! Great prices and awesome “store-branded promo gear” deals. I had this problem a bit before my last order and emailed for help but got no response. I tried again the next day and all worked well. I surmised that because I had two items in my cart the discount was malfunctioning. They note on the site that the discount will only apply to the first item in your cart–in this case the Nikes or the Pumas. With their shipping deal and generally good prices, I think you still make out. Try taking an item out, applying the discount and then adding your second item. That may make it all work properly.
Thanks for the tip. I already contacted the shop and the reply was that the site was having some “tecknical problems” and to go ahead and place the order and they would subtract the discount when it processed. BTW, they responded to me in a metter of minutes… great customer service.
As for the discount to only one item, I thought that might be the case as well, but when I looked at the site it said one discount per order. To me it sounds like this means you can’t double dip and end up with a 50% off coupon, but buying more than one thing at a time is fine. This makes sense to me because other wise I would just place multiple seperate orders to get 15% off all of it, but I suppose time will tell.
Thanks for all the help.
Your problem was likely that, you were trying to use a COUPON CODE, when the CP20 discount (good for 15% off the whole shebang) is a TEAM DISCOUNT.
You have to enter the TEAM DISCOUNT in the area where it specifically says that, NOT in the part when you are checking out and go to enter a coupon code.
(I had used the CP20 thing once before, and then messed this up the 2nd time, so it’s easy to do wrong. But very worthwhile to get it right.)
Hope this helps.
-M