I got a couple of their power cranks & have no problems. I’m not sure how much revenue they obtained from USA market.
That’s a bummer, they make nice stuff.
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Their power products are worthless paperweights, the spiders particularly - they might as well be random number generators. Though hopefully that will change with WheelTop owning them now. The cranks and chainrings are excellent though.
They are owned by Wheeltop, a Chinese company as of the end of last year, so maybe not surprising as probably be moving all production to China
Their US based customer service, (live chat) is great but when I had to buy stuff from them, it was cheaper to order from their own European website