Okay…who has the phone number for Profile? It is not on their website anywhere that I can find…I am the proud owner of a Carbon X that is snapped in two…
oops, I posted the wrong number. Here is the toll-free number from the website:
Profile Design, LLC, 2677 El Presidio Street, Long Beach, CA 90810
Phone: (888) 800-5999 ext. 161 Fax: (310) 747-0085
310-884-7756
.
Profile-Design, LLC
2677 El Presidio St.
Long Beach, CA 90810
Warranty Service (310) 884-7756 ext. 161
Warranty email: warranty@Profile-Design.com
Tucker
Good Luck dealing with Profile. When my carbon’s broke (no bike accident) they would not warranty it. Reason, I don’t use any Profile products anymore.
Hope you have a better experience.
Maybe if they dont play nice I will have to walk around at IMooo with a set of broken Carbon X bars and I can wrap my head and an arm in bandages…walking add for Hed bars…LOL.
Nope, these are my original ones. I got them from Profile direct a couple years back. They were on my Rocket R1. I will get some photos.
So…what happend? Hill climbing?
I’m darn near ready to buy a pair and would like your input. Although I need a shorter stem!!! urgggh…
Looks like most people (Stadler, Walton, Legh, etc) simply bring the aeros back and use the armrests as “forearm to wrist” rests to cut the effective length down…
I suppose that is why they made the CBX, but then I’m looking at a new stem…
decisions, decisions.
Just some out of the saddle power…no really though they were crashed. I am going to ask about a crash replacement policy. They were crashed and snapped off about 10 minutes later at the Chicago Tri.