I may be the customer that Frank is referring to who has broken two clutches with a PowerTap. First off, I want to make it clear that the powercranks have without a doubt improved my spin and turned me into a much faster cyclist. I started with the cranks in Jan. of 04 because I had a pretty severe leg strength differences; a problem that is close to being completely solved. The cranks have increased my overall max power, and my sustainable power.
I have broken the clutch twice, but I would not call the situations in which I broke them “powerful starts.” The first time I broke the clutch I was doing a workout that involved standing and hammering coming out of a 15-17 mph pace. My cadence was high, around 90 rpms. I am not the most powerful rider, if a race comes down to a sprint I’m probably going to lose. I’m not sure what my torque was when the first clutch broke, but I know my power was right around 400. Anyone one who is decent sprinter can produce that kind of power in a couple of seconds. Frank was very quick and considerate in getting the crank fixed and sent back to me. His explanation was that I shouldn’t be hammering on the cranks, and that my spin probably wasn’t smoothed out enough. At this time, I had been on the cranks for about 7 months, using them for about 80% of my rides. From my point of view, I had been on the cranks long enough to have a pretty smooth spin. This clutch breaking resulted in a fairly hard crash to my right side.
The second time I broke the clutch was about 2 months ago, so I had been on the cranks for 10-11 months. Thankfully, I was sitting when I broke the clutch this time so I didn’t crash. I was going up a hill, around 70 rpm’s putting out about 350 watts, when it broke. When it happened there was a loud snapping noise. I was about 15 miles away from home; I tried to pedal with one foot for a while, but I surrendered and called a friend to come pick me up.
I know all bike parts have a chance at breaking. That is a calculated risk that anyone takes when they get on a bike. However, I would consider these two incidents of the clutch breaking in normal riding conditions. After the second clutch broke, Frank was very quick in getting the crank fixed. He had no good reason why it had happened . “I’m not sure how to explain this” was what he told me. He explained it to just be a freak accident. All this being said, I still ride the powercranks. If I was smarter, I probably would not be using the cranks. I try to never get out of the saddle in them, and never sprint on them. Whenever I ride on the trainer I try to use them. I have close to no confidence in the product’s safety.
All I can say is we can’t explain every break. When the breaks seem to occur at less than extra ordinary torques we will also replace the crank arm to one that has been manufactured to what we consider to be “better” support. We think that is the explanation for some of these failures and since we have been shipping the model 4 cranks with this new crank support the failures have been less. Like I said, it doesn’t seem to be a power issue per se because we know people can ride them at 800-1000 watts, or more, without problem and the pros hardly ever break them, at least they break them at a lesser incidence that they are a fraction of our users. That is why we think it seems more of a smoothness issue or a “murphy’s law, that clutch’s time was up” issue.
All we can do is tell people about it ahead of time for their potential safety and to help them improve the reliability as much as possible, try to improve the product as best we can, and repair them if and when it occurs. It is primarily intended as a training device although it has proven itself to be reliable enough that people have and do race on them.