Lame?
Have you built or help build a new Business or Start-up from the ground up?
I am done with Slowtwitch today. Nothing but Shallows…
Out.
.
Yes, your arguments are lame. Why, because they are defensive and are attempts to rationalize a, frankly, indefensible position. I’ve been a part of several startups, and am all too familiar with how people come to rationalize behavior that is completely contradictory to the customer’s needs and the business’s success.
Can you tell me with a straight face that if I, as a customer, am interested in a Cobb saddle and take the time to do a google search to learn more about Cobb’s current offerings and find it odd that I can’t find any hint of a current website, I’m being pretentious? Hell, this whole thread started because someone else did exactly that and came to the conclusion that the company was dead. Good luck building a new business when your customers think you’ve gone belly up. Spare me the “starting a business is hard” schtick. I know it is. As a customer, I don’t care. If you’ve started up a business from the ground up, you know all too well that your customers don’t want to hear about that. If you think that makes them unreasonable or pretentious, your competitors are going to eat your lunch.
There seem to be a few ads for Cobb Saddles (by others), so the Google adwords route is probably not a good option as the cost likely isn’t insignificant to pop-up as an ad. The other thing I noticed is that they sell direct on Amazon, and Amazon has a paid ad for Cobb saddles, so maybe they’re getting what they want out of their search results.
Lastly, I’ve been getting their “Speed And Comfort is now the supplier of all Cobb Products” display ad on ST quite often, with new phone number and new website, which does redirect you to their new website.
I’m not saying you’re wrong… there’s got to be a reason, maybe has to do with the re-brand, and how things have been prioritized, but yeah, maybe some growing/changing pains.