I am often on the other side of these alarm companies. Mostly I don’t like them and I think they are a racket and often times a nuisance. When I say this, I mean that often times you are paying a good amount of money for your home to automatically call a company that calls 9-1-1. Basically, it puts a middle man in the process. It sounds like this is what you are looking for though.
The information we receive from these systems is generally not very reliable (door entry codes, what sort of alarm is going off, etc.). System malfunctions are extremely common (probably in the 95% range).
Only 1 time in 18 years have I seen a residential fire alarm system work to where we were called and there was a fire. In that case, the family was not home (on vacation). They had a pet iguana that knocked over the heat lamp in the basement. The lamp caught some of the bedding material on fire and it spread. The detectors caught the fire early, we arrived and made a good stop (very little damage).
For crime purposes,** I think you would be better served to just invest in better doors and locks**. Again, there seem to be a lot of system malfunctions with these. Some communities can fine the homeowner for repeated system malfunctions.
These are my opinions of course. Everything is a matter of your comfort level though. I suspect most people who get these systems are pretty happy with them. I would make sure there is some sort of guarantee against system malfunction.
Me and another guy from work have thought about starting an alarm company that goes directly to the local dispatch center rather than to an alwarm company. I’m not sure why this couldn’t happen. It would seem to be a system that eliminates a useless middle-man.
Bernie
Several thoughts here, as I have worked in the security industry for many years:
1: A “security system” involves about five layers – information (what’s happening in the neighborhood), physical security (locks), electronic security (alarms, cameras), response (lights, sirens, dispatch calls to police) and policy.
Information is what you know about your neighborhood. Living in a very poor urban neighborhood is very different than living in a surburban weathly neighborhood. You have to be attuned to the local conditions. If your neighbors all have steel screen doors, pit bulls, shotguns and rusty cars, chances are you are more at risk. If you live in a comfy neighborhood, chances are you have good locks and alarms systems and probably don’t use them.
Physical: Good deadbolts, properly installed, with fresh keys, used EVERY TIME, along with light timers, window locks, outdoor PIR motion light sensors, dogs significantly cut down on your chances of a break-in. Make the house look lived in. Mow the grass, shovel the snow, pick up the mail, etc.
Electronic: Wired or wireless really doesn’t matter too much nowadays, but wireless generally allows for a cleaner and faster installation. Pay more than you should. Ask about monitoring but no term-length contracts – the more local and reliable companies can offer better systems for doors, windows, interior trap areas (motion, glass break, etc) than generally the national firms like ADT and others. Not to knock the nationals, some are very good, but their prime motivator is to make money and not make you more secure. An average size house and an $600-1000 installed estimate is money better spent than $99.
Response: Here is what really matters – you always have some response, but just pick what you want. Local means a siren or siren/strobe light at the house only. If you trust your neighbors, and you only want a burglar alarm (no fire), this is often enough. Intruders hate noise and light. Response is immediate. If you want to know what is going on, or have a police response, then it will either / both need to communicate out (IP to your phone) or (IP, Cellular, or land-line phone) to a monitoring station. No police department will take the calls direct anymore. Any many municipalities require “verification” meaning an automated call won’t be responded as it wasn’t verified that there is an actual break-in. Another option is to use a private security patrol service – often this is on a per-response fee rather than annual.
Last is policy; sounds corporate but it applies to the home. Make decisons about what to do IN ADVACE and then stick to them. Lose a house key? Rekey all the doors. Smoke detector beeps? Replace all the batteries in all devices. Leave the house? Lock the door every time. On vacation? Enter a temporary code for a neighbor and delete it from the alarm when you return. Leave the house – turn on the alarm every time. …and so on…
Alarm systems aren’t hard, but there are plenty of inexpensive deals that are cheap in the long run. You decide if an electronic something-or-another is of value to you, spend appropriately, and put your mind at ease.