Garmin 310XT Cracked!

Triathlon Forum
1

OMG… So my Garmin 310xt fell from the bathroom sink onto the Floor and when I picked it up i noticed two big Cracks on the screen! My question is can I send it back to Garmin so they Can fix it? What are my options? I know the warranty does not Cover clumsiness…

Or should i just take the loss and buy a new one?

Any help would be great!

2

  1. Insurance?

  2. Call Garmin and see if they can fix it

  3. See if a watch repairer can fix it - assuming the internals are ok

  4. Buy a new one

3

you’ll get a more accurate answer from Garmin I would think.

4

Yep, call Garmin.

I’m guessing they’re willing to do whatever they can to get more positive spin around this device.

My first 310 was freezing up in the water. I called the retailer I bought it from to say it was malfunctioning, expecting to be told to contact Garmin for a long conversation about resetting and such, and they just said they would send me a new one. Didn’t even ask what was wrong. I even offered to tell them what was wrong and they didn’t want to know.

They sent out a UPS call tag for the old one and shipped the new one.

5

Thanks Guys… I sent an email out to the Garmin Service center for any possible options. Hopefully I can pay to get this LCD screen Fixed…

6

heres a pic of my garmin… :slight_smile:

http://i665.photobucket.com/albums/vv20/paolosauler/DSC_0061.jpg

7

The only watch i see in that pic is that Sea-Dweller.

8

THAT happened because it fell off the bathroom sink?

9

Same thing happened to my 310 - Garmin replaced it free of charge. My 305 has flown off my bike, been dropped numerous times and nothing. The 310 screen must be a different material