I recently bought the Ergomo and now the unit is not picking up my HR. I have gone into the services screen to activate the HR sensor and it say it’s being picked up.
Any thoughts?
It doesn’t seem to p/up non-coded straps. I use a coded polar t32 strap with it, and it works great. It also doesn’t seem to ever work with a Polar Wearlink Strap.
A few months ago we had to send in a customer’s Ergomo computer since it was obvious that the HR pickup inside had failed. The easiest way to check is to find someone else with an Ergomo and confirm that their picks up your HR with the same strap.
Gita Sporting goods, the US distributor, was good about sending us out a replacement unit. We just swapped the customers broken one with another unit we had in the store to keep them on the road with power.
Did you try to download the latest firmware ?
By the way today they launched an app to customize the display !!! VERY COOL !!! I liked a lot !!!
That is weird, mine ONLY works with non-coded straps!
gotta love Ergomo 
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