HELP! - I have a new set of Flash Point 40s that have done less than 200 miles and both wheels have cracks and bulges in the carbon where the spokes go thru. What I am trying to find out is if this will affect the strength of the wheels - do the spokes attach to the alloy rim area, or does the carbon contribute to the strength/integrity of the wheels? I will not be able to get warranty on them as I bought them via Ebay - wheels were brand new, and I am really disappointed to say the least. I am hoping that they will still be safe to use as trainers. BTW, the Flash Point web site does not provide an email contact. Thanks in advance. Cheers Greg Sydney, Australia
I dont know about bulges, but any carbon equipment that is cracked is probably ruined. Use them on your indoor trainer. Sorry.
contact zipp australia
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I doubt they will be interested - no warranty on them as I bought them via Ebay.
cheers
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so what on earth do you want anyone on here to do about them…?
zipp australia is your only chance mate.
if you bought them off an actual retailer who just slings gear on ebay to avoid the tax man, you might get away with it (coz they will be able to vouch that the wheels were actually brand new)
If you read my orignal post, my questions were regarding structural integrity and safety, not warranty. I am just trying to avoid using them as bloody expensive wall ornaments, which is what they are about to become by the looks of it.
Anyone want a large set of earings?
Thanks anyway
At anywhere from 30-100 km/h…your head into the bitumen… it’s your LIFE you’re risking…
You want to take the word one way or another, from someonee on a forum who hasnt even physically inspected the wheels…?
Phone home, homes…
the spokes are anchored to the carbon section itself, exactly where the bulge appears just above where it enters the carbon. The spokes have no contact with the aluminium section whatsoever.
The wheels are definitely damaged and no longer suitable for any sort of usage, except maybe indoor trainer. Don’t even try to use them on rollers.
Hope this helps.
Thanks for that - that’s the sort of intelligent confirmation I was after!
What an absolute waste of money they turned out to be.
Earings , anyone?
not sure how much you paid, but even without a warranty, zipp will replace the rims for (usually) a reasonable cost. but being so far from their factory (in the usa) does not help you.
for other folks shopping for zipp wheels, you do need the warranty. out of 4 wheels our household purchased in one year (recently) 3 out of the 4 rims developed cracks and had to be replaced by zipp under warranty. which they did promptly and courteously, but we had to cover shipping out to them.
I don’t doubt Zipp will help – just because you bought them on eBay doesn’t mean squat. Zipp KNOWS it’s their wheel, their product, etc. It shouldn’t matter where you bought 'em. Only a bush league company would dodge you for that. Give them a call/email.
Contact Zip, their customer service is excellent and I’m guessing they would rebuild the rim at least at the crash replacement price.
http://www.zipp.com/WarrantyandReturnPolicy/tabid/125/Default.aspx
“Please note Zipp wheels or any other product bought through unauthorized dealers (ebay or otherwise) carry NO WARRANTY and are sold as is”.
Were they possibly damaged when you got them? It seems odd they would get so screwed up in a short time. How long have you had them? Did you charge them on a credit card? If I bought something and it fell apart very quickly, I would be tempted to charge it back on my credit card. Which is why I always use a credit card when buying stuff on the internet, including Ebay.