so, they haven’t recredit my credit card.
AND they have charged some more.
it’s not much, but it’s free money for them…
so s… them I am going to join the sueing legions…
is there a lawyer here who thinks I can actually sue these jerks for whatever…(emotional distress if you wish…willing to cry if needed 
)
these guys are a bunch of freakin’ crooks!
If you sue you won’t get anything other than what they charged you. And there’s a much easier way to get it: Contest the charge with your CC company. Tell them you did not authorize it and the CC company will credit your account. If it makes you feel any better, this will also result in AOL having to pay fees to the CC company in addition to losing the money they charged you. But none of that extra money will make it to you.
And yes I’m a lawyer. And in fact, I’ve represented CC processors as well as merchants.
I wonder how much money these morons make this way…definitely millions…
so you can sue someone if you trip in front of his home, and get quite a bit, but if someone freely charges your CC, you only get what they charge? strange…
Francois, Have you tried cancelling the card and getting a new one re-issued? I know it doesn’t quench your thirst for revenge, but it would solve your problem going forward.
Well it’s kind of complicated but the short version is that you don’t get emotional distress or pain and suffering unless there was some physical injury. Despite what you hear, you can’t sue for everything.
Francois, if you do get a new card, keep an eye on it too. AOL has a nack for finding the new CC you get and then charging that one (and backcharging).
but my question is: how do they get away with it? how come no federal organism actually put a stop to this???
Call your credit card company and have them put a stop to any transactions/charges originating from AOL. It probably will cost $15.00 to do this.
Also mail in the cancellation request, and fax it in too, cover all bases:
http://www.aol.com/support/index.adp?toc=billing&page=23
If you wish to cancel your account, there are three ways to do so: You may discuss your membership with one of our representatives by contacting us at US 1-888-265-8008. Our representatives are waiting to assist you. You may mail your cancellation request to us at*:
America Online
PO BOX 17100
Jacksonville, FL 32245-7100 You may fax your request to us at US 1-904-232-4879*.
*** Please Note**: If you choose to write or fax us, please include the nature of your request and account owner’s full name, phone number, address, and handwritten signature. Additionally, for account security purposes please provide ONE of the following: Primary Master AOL Screen Name (this is the first Screen Name in the drop down menu on the AOL login screen) The last four digits of the payment method used on the account - for your security, please send only the last four digits The answer to your Account Security Question
Your cancellation request will be effective within 72 hours of receipt. AOL will send you written confirmation. You will not be liable for any additional membership fees after cancellation (although you will be responsible for any other charges you may incur should you access the account prior to account deactivation).
If you cancel near the end of your billing period, you may be inadvertently charged for the next month’s fee. In that event, please contact AOL at 1-888-265-8003 to have the charges reversed. No other refunds will be provided, and AOL reserves the right to collect fees, surcharges or costs incurred before your cancellation takes effect.
You might try contacting your state’s attorney general and /or utilities commission.
Sometimes a strongly worded letter on state letterhead can get the ball moving in the right direction.
Just a thought.
Brett
I had Earthlink for a few years then cancelled when I went to college. One day I got a notice from my bank that i had overdrawn. Turns out they never shut off my service and kept charging me for like 6 months while I was using another bank account. They not only paid for the money they took but they paid all the overdraft fees.
Pretty nice blokes over at earthlink.
I will mail an official letter to AOL with a copy to the TX Attorney General…that’ll get these bastards moving…
as you guys suggested:
talked to the bank
faxed cancelling services at AOL
cced the TX Atty. General
cced FTC