These wheels are on my gravel bike. I got a flat tire yesterday and when I got the wheel off, I set it down and the whole cassette fell off the axle. I noticed a small piece of metal also fell out and was able to find another one, but could not find the third. Ultimately I could not even get the wheel back on the bike because the end cap at the cassette lock ring had separated from the axle (came off with the cassette) and I could not get the cassette and carrier back on the axle sufficiently to seat the end cap. With the loose end cap I just could not get the wheel to seat in the dropouts sufficiently well to put the through axle in and I had to walk out with the bike.
I am trying to understand how to get this working again (if possible). The biggest problem is I lost one of the small pieces of metal that fell out, I only have 2 of three. I figured out where these are supposed to seat in the cassette carrier assembly I interpret they are some part of the hub pawl assembly? So at a minimum I need to be able to buy another one of these parts.
Assuming I had all the parts, is this something that just press fits together? If so, what would have cause it to become disassembled. The whole cassette carrier just fell off the axle when I set the wheel down. No direct force was applied. I will note I have had some "creaking" the last couple of rides, I hadn't really investigated it, don't know if this could have been a sign that this was happening.
Just looking for some guidance, I have been very happy with these as my gravel wheels and nothing looks "broken" but I have at least one missing part and I also want to understand why they whole assembly just came apart for no apparent reason (is this common).
Cassette and carrier that fell off the axle
small pieces that fell out
wheel and axle
figured out where the small metal pieces are supposed to go, but am missing one of them. This whole thing fell apart out in the woods, in leaves, dirt and I couldn't find the other part. I'm actually lucky I even noticed that any of these fell out as they are quite small and since I don't know much about hubs they weren't anything I was expecting.
I am trying to understand how to get this working again (if possible). The biggest problem is I lost one of the small pieces of metal that fell out, I only have 2 of three. I figured out where these are supposed to seat in the cassette carrier assembly I interpret they are some part of the hub pawl assembly? So at a minimum I need to be able to buy another one of these parts.
Assuming I had all the parts, is this something that just press fits together? If so, what would have cause it to become disassembled. The whole cassette carrier just fell off the axle when I set the wheel down. No direct force was applied. I will note I have had some "creaking" the last couple of rides, I hadn't really investigated it, don't know if this could have been a sign that this was happening.
Just looking for some guidance, I have been very happy with these as my gravel wheels and nothing looks "broken" but I have at least one missing part and I also want to understand why they whole assembly just came apart for no apparent reason (is this common).
Cassette and carrier that fell off the axle
small pieces that fell out
wheel and axle
figured out where the small metal pieces are supposed to go, but am missing one of them. This whole thing fell apart out in the woods, in leaves, dirt and I couldn't find the other part. I'm actually lucky I even noticed that any of these fell out as they are quite small and since I don't know much about hubs they weren't anything I was expecting.