If it is so difficult to buy these bikes in the first place, what happens when you need a spare part, etc.?? .
Here's my experience with Canyon service:
My headset bearings were toast at the end of this season. I was not happy when I found out that ordering them from the manufacturer Arcos was gonna set me back 70€.
Sent an e-mail to Canyon asking if there was any other source for the parts.
Immediately got a response apologizing for the issues and asking for my address, so that they could send replacement bearings to me for free.
In my book that's pretty good service, especially considering that this is a wearing part on a 2011-bike which I am not even the first owner of!
if you can read this YOU'RE DRAFTING!