Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Nov 18, 19 16:02

Post #201 of 446 (6915 views)

Mitch, two questions:

Air travel caused my rear brake cover on my 2013 7-series speed concept to crack. I'm looking for a replacement... Anywhere I can snag one?

Also, I know it voids the warranty (if it would even apply to a 2013), but I'll likely be taking my speed concept to be painted. Is there a way I can get a hold of factory replacement decals?

@floathammerholdon | @partners_in_tri

Re: Hey SlowTwitch - Trek Community Manager Here! [cloy] [ In reply to ]

Nov 19, 19 8:49

Post #202 of 446 (6871 views)

cloy wrote:

Mitch, two questions:

Air travel caused my rear brake cover on my 2013 7-series speed concept to crack. I'm looking for a replacement... Anywhere I can snag one?

Also, I know it voids the warranty (if it would even apply to a 2013), but I'll likely be taking my speed concept to be painted. Is there a way I can get a hold of factory replacement decals?

We offer neutral painted brake covers still which your LBS can order using part number W306644.

As for painting the frame, it does void your lifetime warranty and unfortunately we cannot sell our factory decals.

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 1, 19 18:41

Post #203 of 446 (6789 views)

Mitch,

Which SCICON bag do you use on the Speed Concept? I have a large.

Does the AEROTECH EVOLUTION X TSA BIKE TRAVEL CASE (hard case) work with the SC 9.9 large?

Thanks

Re: Hey SlowTwitch - Trek Community Manager Here! [Waingro] [ In reply to ]

Dec 3, 19 8:09

Post #204 of 446 (6752 views)

Waingro wrote:

Mitch,

Which SCICON bag do you use on the Speed Concept? I have a large.

Does the AEROTECH EVOLUTION X TSA BIKE TRAVEL CASE (hard case) work with the SC 9.9 large?

Thanks

My s/o currently uses that same case with her medium SC. One thing we found to be a pain was weight though. That case is heavy so with the SC in it, it hits over 50lbs causing you to have to pay the oversized check bag fee instead of the cheap standard fee (if your airline of choice is supporting cheap bike transport). If you don't care about the weight, it is an awesome case and really well built.

If you want to keep the weight down, I'd suggest the Aerocomfort Triathlon 3.0 bag which also works well and I'm 95% sure that is what the current athletes are using. I know our Segafredo teams use the Aerocomfort Road 3.0 bag (which I also used on a recent trip from Madison, WI to Miami, FL for an Emonda SLR).

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [cloy] [ In reply to ]

Dec 3, 19 13:17

Post #205 of 446 (6716 views)

Maybe have a automotive detailler place do a wrap on it instead? New color, protects the frame AND keeps the warranty.

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 4, 19 10:02

Post #206 of 446 (6654 views)

Mitch,

Sorry to beat a dead horse, but I have another bike case question. The Evoc Road Bike Bag Pro accepts bikes with maximum wheel base of 106 cm, cockpit width of 50 cm, and saddle height of 86 cm. I don’t expect you to know my saddle height, but would a large SC comply with the other measurements?

My bike is being shipped right now, so I can’t do it myself. I’m looking to take adavantage of a sale that ends tomorrow.

Thanks

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 4, 19 11:46

Post #207 of 446 (6634 views)

Mitch
I have new Madone and put your TT bar set up on it -all very neat and clean except the arm rests seem very high. The mounting unit for pads is about a straight bar-do you make one that droops over the sides of the stem making pads much lower? I already have the longest lowest stem you offer. Picturing sort of an "n" with pad feet sticking out off both legs? "n" goes over stem and pads are on extensions out from both legs. Sorry tough to describe-hope you get the idea?

Re: Hey SlowTwitch - Trek Community Manager Here! [Waingro] [ In reply to ]

Dec 5, 19 8:25

Post #208 of 446 (6570 views)

Waingro wrote:

Mitch,

Sorry to beat a dead horse, but I have another bike case question. The Evoc Road Bike Bag Pro accepts bikes with maximum wheel base of 106 cm, cockpit width of 50 cm, and saddle height of 86 cm. I don’t expect you to know my saddle height, but would a large SC comply with the other measurements?

My bike is being shipped right now, so I can’t do it myself. I’m looking to take adavantage of a sale that ends tomorrow.

Thanks

You shouldn't have trouble fitting a large SC in that bag. The wheelbase on a large frame is 101 cm and the width of your base bar is 42 cm.

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [old man] [ In reply to ]

Dec 5, 19 8:52

Post #209 of 446 (6561 views)

old man wrote:

Mitch
I have new Madone and put your TT bar set up on it -all very neat and clean except the arm rests seem very high. The mounting unit for pads is about a straight bar-do you make one that droops over the sides of the stem making pads much lower? I already have the longest lowest stem you offer. Picturing sort of an "n" with pad feet sticking out off both legs? "n" goes over stem and pads are on extensions out from both legs. Sorry tough to describe-hope you get the idea?

We wouldn't have a lower pad holder, but you should check that your fit is correct if you haven't worked with a fitter yet. Ideally, you'll want to hold a 90 degree bend in your elbows and torso to arms. Pads are normally high though - take a look at most Speed Concepts to get a good idea how they sit as well!

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 5, 19 13:13

Post #210 of 446 (6532 views)

Hi Mitch,

I have a new Madone SL6 Disc. What is the most aero aftermarket stem that you can put on that bike ? I have seen a Madone SL6 with a Zipp SL Sprint stem and it looks nice.

What is the real max tire clearance ? I have heard 30mm, 32mm and 35mm...

Thanks,

Re: Hey SlowTwitch - Trek Community Manager Here! [old man] [ In reply to ]

Dec 6, 19 1:57

Post #211 of 446 (6490 views)

https://www.shopforwatts.co.uk/.../dirtyaero-arm-rests

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 6, 19 14:27

Post #212 of 446 (6429 views)

hey Mitch,

hey I ride a Madone9 and Speed Concept2.0 purchased from The Bike Barn here in Penticton. I also ride a Superfly MTB. Want to send me an EPS Trek logo for our custom kit? Would proudly add onto kit in runup to IMC-Penticton 2020.

@rhyspencer

Re: Hey SlowTwitch - Trek Community Manager Here! [baerospeed] [ In reply to ]

Dec 6, 19 14:29

Post #213 of 446 (6427 views)

baerospeed wrote:

Hi Mitch,

I have a new Madone SL6 Disc. What is the most aero aftermarket stem that you can put on that bike ? I have seen a Madone SL6 with a Zipp SL Sprint stem and it looks nice.

What is the real max tire clearance ? I have heard 30mm, 32mm and 35mm...

Thanks,

The most aerodynamic option would actually be our integrated option like what we offer on the Madone SLR. It would be a bar/stem combination. Other than that, the choice would be yours. For max tire size, it would be 28mm. Sounds like someone may have been blowing smoke or reading the wrong bike specs to you... The Domane can run up to a 35mm though!

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [rhys] [ In reply to ]

Dec 6, 19 14:31

Post #214 of 446 (6421 views)

rhys wrote:

hey Mitch,

hey I ride a Madone9 and Speed Concept2.0 purchased from The Bike Barn here in Penticton. I also ride a Superfly MTB. Want to send me an EPS Trek logo for our custom kit? Would proudly add onto kit in runup to IMC-Penticton 2020.

Would love to, but unfortunately that's not something we can give out!

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 6, 19 14:35

Post #215 of 446 (6416 views)

ok!

@rhyspencer

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 6, 19 15:15

Post #216 of 446 (6402 views)

In this forum someone said that it was a team using a Madone as a gravel bike with 35mm tires doing Dirty Kanza and other gravel races and then I found the following pictures on internet. A Madone with a Panaracer Gravelking 32mm tire:

Mitch@Trek wrote:

baerospeed wrote:

Hi Mitch,

I have a new Madone SL6 Disc. What is the most aero aftermarket stem that you can put on that bike ? I have seen a Madone SL6 with a Zipp SL Sprint stem and it looks nice.

What is the real max tire clearance ? I have heard 30mm, 32mm and 35mm...

Thanks,

The most aerodynamic option would actually be our integrated option like what we offer on the Madone SLR. It would be a bar/stem combination. Other than that, the choice would be yours. For max tire size, it would be 28mm. Sounds like someone may have been blowing smoke or reading the wrong bike specs to you... The Domane can run up to a 35mm though!

Last edited by: baerospeed: Dec 6, 19 15:15

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 9, 19 6:51

Post #217 of 446 (6307 views)

Mitch@Trek wrote:

Good afternoon SlowTwitch users!

After lurking on the forum for a bit, I wanted to officially introduce myself. My name is Mitchell and I am the new Community Manager for Trek Bikes! If you have ever sent a message to us recently through our social media channels and gotten a response, that was me on the other end!

A little about me:
I was born in Canada, lived in Pennsylvania and then moved to Wisconsin where I now work at Trek! I've been hooked on cycling ever since my first real bike, a 2001 Trek Vert 1! It wasn't the fanciest bike, but that BMX bike got me into the sport. Now I ride both mountain and road bikes! Also, I often travel to watch family at friends at triathlons, so maybe you'll see some guy wearing a bunch of Trek branded clothing not on a bike, because that could be me! I'll be at Barrelman in Canada, Miami Man, and Ironman Wisconsin this year.

I hope to be a helpful asset for you all here on the forum and specifically within the Official Speed Concept Owners Thread with those bike questions!

Happy cycling!

Mitchell

https://forum.slowtwitch.com/...;;page=unread#unread

Re: Hey SlowTwitch - Trek Community Manager Here! [Hiphophopper] [ In reply to ]

Dec 9, 19 8:06

Post #218 of 446 (6292 views)

Thanks for suggestion and the link-I ordered one to try it out!

Re: Hey SlowTwitch - Trek Community Manager Here! [Pmswanepoel] [ In reply to ]

Dec 9, 19 8:16

Post #219 of 446 (6285 views)

Pmswanepoel wrote:

Mitch@Trek wrote:

Good afternoon SlowTwitch users!

After lurking on the forum for a bit, I wanted to officially introduce myself. My name is Mitchell and I am the new Community Manager for Trek Bikes! If you have ever sent a message to us recently through our social media channels and gotten a response, that was me on the other end!

A little about me:
I was born in Canada, lived in Pennsylvania and then moved to Wisconsin where I now work at Trek! I've been hooked on cycling ever since my first real bike, a 2001 Trek Vert 1! It wasn't the fanciest bike, but that BMX bike got me into the sport. Now I ride both mountain and road bikes! Also, I often travel to watch family at friends at triathlons, so maybe you'll see some guy wearing a bunch of Trek branded clothing not on a bike, because that could be me! I'll be at Barrelman in Canada, Miami Man, and Ironman Wisconsin this year.

I hope to be a helpful asset for you all here on the forum and specifically within the Official Speed Concept Owners Thread with those bike questions!

Happy cycling!

Mitchell

https://forum.slowtwitch.com/...;;page=unread#unread

The OP and I have been in contact since his original post. Thanks for sharing

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 9, 19 18:38

Post #220 of 446 (6204 views)

What is the difference between the Mono Long and Mono Short extensions in a Speed Concept? Is it the length of reach (long vs short)? Length of the bend (where the shifters are)?

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 10, 19 4:36

Post #221 of 446 (6164 views)

Mitch@Trek wrote:

Pmswanepoel wrote:

Mitch@Trek wrote:

Good afternoon SlowTwitch users!

After lurking on the forum for a bit, I wanted to officially introduce myself. My name is Mitchell and I am the new Community Manager for Trek Bikes! If you have ever sent a message to us recently through our social media channels and gotten a response, that was me on the other end!

A little about me:
I was born in Canada, lived in Pennsylvania and then moved to Wisconsin where I now work at Trek! I've been hooked on cycling ever since my first real bike, a 2001 Trek Vert 1! It wasn't the fanciest bike, but that BMX bike got me into the sport. Now I ride both mountain and road bikes! Also, I often travel to watch family at friends at triathlons, so maybe you'll see some guy wearing a bunch of Trek branded clothing not on a bike, because that could be me! I'll be at Barrelman in Canada, Miami Man, and Ironman Wisconsin this year.

I hope to be a helpful asset for you all here on the forum and specifically within the Official Speed Concept Owners Thread with those bike questions!

Happy cycling!

Mitchell

https://forum.slowtwitch.com/...;;page=unread#unread

No prob. What was the outcome?

The OP and I have been in contact since his original post. Thanks for sharing

Re: Hey SlowTwitch - Trek Community Manager Here! [meanred] [ In reply to ]

Dec 10, 19 7:33

Post #222 of 446 (6141 views)

meanred wrote:

What is the difference between the Mono Long and Mono Short extensions in a Speed Concept? Is it the length of reach (long vs short)? Length of the bend (where the shifters are)?

The difference would be in the reach from the back of the extension to the start of the bend.

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [Pmswanepoel] [ In reply to ]

Dec 10, 19 7:34

Post #223 of 446 (6138 views)

I'll leave that up for him to share!

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

Re: Hey SlowTwitch - Trek Community Manager Here! [Mitch@Trek] [ In reply to ]

Dec 10, 19 7:54

Post #224 of 446 (6129 views)

Mitch,

Again, a request for another part number:

I was putting the front end of my 2013 SC back together and I noticed a broken (what I've come to learn is called a "caged bearing" or a "retaining bearing"). I've been looking for a diagram to locate the part number, but I can't find the part referenced anywhere... Any idea?

@floathammerholdon | @partners_in_tri

Re: Hey SlowTwitch - Trek Community Manager Here! [cloy] [ In reply to ]

Dec 10, 19 8:38

Post #225 of 446 (6113 views)

cloy wrote:

Mitch,

Again, a request for another part number:

I was putting the front end of my 2013 SC back together and I noticed a broken (what I've come to learn is called a "caged bearing" or a "retaining bearing"). I've been looking for a diagram to locate the part number, but I can't find the part referenced anywhere... Any idea?

Where on the front end was it located? If you can upload a pic, I can try to navigate what part it is exactly.

Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz

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