I am not, by any stretch of the imagination, trying to restart previous anti-Softride rants here... I LOVE my Softride as a whole... and I deeply appreciate the way you monitor this and other forums... but I have to ask: How many complaints do you have to hear about your seatpost before you stop telling your customers that
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Come on, its not that bad!
Yes. Yes, it really is that bad. 100% of the Softride owners I've met in person have had the same complaint. You can continue blaming us (your customers) for our difficulty, or you can face the problem and design something better. Given the fantastic engineering seen everywhere else on Softride bikes, why all the denial about this one part?
Apologies for any hurt feelings. I don't want y'all to lose sight of the fact that I am a happy Softride customer overall.
-Mark Rebuck,
http://www.markrebuck.com/