My wife, who has a mass of slightly over 40 kg, tried to contact Zwift re: their artificially imposed low mass limit of 45 kg (or 100 lbs). The zwift rep basically ignored her question (the other question posed was re: how to get started with the 7-day free trial).
For someone whose power output and mass are low, a 10% artificial lead weight is quite a bit of virtual baggage to haul, as her sustainable output is probably ~75-80 W.
On Zwift's own forum, there's talks of an upcoming update that addresses the issue, but that's rather vague. I've noticed on zwiftpower that some were able to use mass less than artificially-imposed 45 kg, but have no idea who s/he was able to override the limit.
Does anyone know of work-arounds to this?
I mean, surely, I hope we don't need to send Zwift a copy of my wife's latest physicals as proof that her mass is indeed quite a few kgs below the limit?
Thanks in advance
For someone whose power output and mass are low, a 10% artificial lead weight is quite a bit of virtual baggage to haul, as her sustainable output is probably ~75-80 W.
On Zwift's own forum, there's talks of an upcoming update that addresses the issue, but that's rather vague. I've noticed on zwiftpower that some were able to use mass less than artificially-imposed 45 kg, but have no idea who s/he was able to override the limit.
Does anyone know of work-arounds to this?
I mean, surely, I hope we don't need to send Zwift a copy of my wife's latest physicals as proof that her mass is indeed quite a few kgs below the limit?
Thanks in advance