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Many, including myself, use it with a padded saddle cover. Give that a try too.
Anyway, if you are around my size(220 lbs), the saddle flexes such that it is effectively slanting forward. This causes hip and shoulder pain, because you are constantly sliding forward on the saddle and putting pressure on the areas. I ended up with "runner's knee" (patellofemoral syndrome) as a direct result of this after IM-USA. The fix is to tip the seat upwards (nose up) such that when you put your weight on it, it becomes level. The gel is soft, so you don't get any undue pressure on your "taint". This fixed my problems.
Just my experience.
Dr. Philip Skiba
PhysFarm Training Systems
Coaching, Consulting and Technology for World Champions, and You.
Dr. Phil's Books available here
Thanks for any input...
Christian, Husband, Father, Ranger, Triathlete
Happy New Year!
The Tri Shop.com