Hi there,
Has anyone been able to figure out how to apply Ironman Oceania race credits for the event opened for early registration today?
The email I received said to follow the normal registration process and then at checkout the race credits will be available under 'Credit Balance Information'. The only problem is that there is nothing on the page that mentions credit balance in any way and the only checkout option is to pay through your credit card.
I have tried using different browsers and made sure I was logged into my Ironman and Active accounts but it didn't change anything.
Tomorrow general registration is opened up so I am worried that the races will fill before I can enter.
I tried emailing and phoning the support details they provided but received no response from either.
Since this forum has answers to just about every triathlon problem I thought I would check if anyone has successfully used their credit to register.
Thanks,
Brendan
Has anyone been able to figure out how to apply Ironman Oceania race credits for the event opened for early registration today?
The email I received said to follow the normal registration process and then at checkout the race credits will be available under 'Credit Balance Information'. The only problem is that there is nothing on the page that mentions credit balance in any way and the only checkout option is to pay through your credit card.
I have tried using different browsers and made sure I was logged into my Ironman and Active accounts but it didn't change anything.
Tomorrow general registration is opened up so I am worried that the races will fill before I can enter.
I tried emailing and phoning the support details they provided but received no response from either.
Since this forum has answers to just about every triathlon problem I thought I would check if anyone has successfully used their credit to register.
Thanks,
Brendan