So I purchased a lactate meter back in July from Jerry Cosgrove at lactate.com. The readings were all over the map, like off the charts. So I decided to order some more strips and test some more. The consistency of the meter was never there. So I reached out to Jerry at Lactate.com about it after a week or so. We agreed that I would send the meter back so he could take a look at it. Then he ghosted me.
No examination of the meter. No exchanged meter. Nothing. Haven’t heard from the guy, he has not responded to any of my emails. At this point, I’m over lactate testing. But for anyone else interested, don’t buy it from Jerry unless you want a garbage product and no customer service follow up. I spent $400 and don’t even have a meter at this point. Though even if I had a meter, the one I had didn't work.
I am aware they are notoriously fickle, but even if it were some kind of bizarre "user error", the guy should check mine and return it or at least return my money.
Spend your money elsewhere.
No examination of the meter. No exchanged meter. Nothing. Haven’t heard from the guy, he has not responded to any of my emails. At this point, I’m over lactate testing. But for anyone else interested, don’t buy it from Jerry unless you want a garbage product and no customer service follow up. I spent $400 and don’t even have a meter at this point. Though even if I had a meter, the one I had didn't work.
I am aware they are notoriously fickle, but even if it were some kind of bizarre "user error", the guy should check mine and return it or at least return my money.
Spend your money elsewhere.