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Elite Direto resistance motor no longer whirring on startup? No resistance control?
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My Direto has worked great for about 2 years, but now it suddenly won't change resistance. I've used a variety of apps to try to get it to work, ANT, Bluetooth, My E Training, Zwift, Garmin... I also used the Upgrado app to check the firmware and it says it is up to date.


The likely culprit I've noticed is it doesn't make the resistance motor sound when it first turns on like it usually does. I read on a support forum that there is a bracket with a gold screw in it that is supposed to move and maybe that isn't working on mine anymore.


Is anybody here familiar with this problem? It's not a Zwift problem - it's an "any controller from anything is not working" problem.

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Last edited by: ZenTriBrett: Sep 14, 20 9:27
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Re: Elite Direto resistance motor no longer whirring on startup? No resistance control? [ZenTriBrett] [ In reply to ]
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Check out this thread on Trainerroad's forums https://www.trainerroad.com/...ntrol-issues/41849/7. One person commented their board died and Elite sent them a new one to install (after providing a video as proof of such). Might be the electronics called it quits on your trainer.
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Re: Elite Direto resistance motor no longer whirring on startup? No resistance control? [loxx0050] [ In reply to ]
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Thanks! That helps a lot. I've emailed them and I'm waiting on a response.

----------------------------------------------------------
Zen and the Art of Triathlon. Strava Workout Log
Interviews with Chris McCormack, Helle Frederikson, Angela Naeth, and many more.
http://www.zentriathlon.com
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Re: Elite Direto resistance motor no longer whirring on startup? No resistance control? [ZenTriBrett] [ In reply to ]
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This just happened to me 3 weeks ago. Elite was great. Ended up needing a new board, which they sent at no cost from Italy to California. If you just emailed them, they’ll respond within 24 hours, walk you through some process to check and probably have you send them a video of the motor screw to confirm the problem. Then they’ll send the board. Super easy to install
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Re: Elite Direto resistance motor no longer whirring on startup? No resistance control? [nsarris] [ In reply to ]
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I had the same issue and had the board replace.

Everything looks good but the problem persist. Kind of tired of having to do that and contact folks in Italy

Wonder if wahoo have the same issues. Life it's been pretty busy for me to have to figure out things before training
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