I ordered an item that was about 300 dollars
it showed up as delivered and handed to resident online. it wasnt, we were away and it was not handed to a neighbour
I wrote to them, they sent another, again, was out for delivery friday, saw it tracked all the way to my house - not delivered as I was out. received a message saying it would be redelivered
Next day, get email saying out for delivery, the tracked on the email stops working, get email saying its not going to be delivered then an hour later email saying it was delivered handed to resident
It wasnt, there were eight people in the house, lights on etc
Its simply been stolen by someone in the delivery chain
what does amazon do about this - theyve refunded my money, but its a 600 dollar loss, almost certainly more than the delivery drivers make per week - what happens?
it showed up as delivered and handed to resident online. it wasnt, we were away and it was not handed to a neighbour
I wrote to them, they sent another, again, was out for delivery friday, saw it tracked all the way to my house - not delivered as I was out. received a message saying it would be redelivered
Next day, get email saying out for delivery, the tracked on the email stops working, get email saying its not going to be delivered then an hour later email saying it was delivered handed to resident
It wasnt, there were eight people in the house, lights on etc
Its simply been stolen by someone in the delivery chain
what does amazon do about this - theyve refunded my money, but its a 600 dollar loss, almost certainly more than the delivery drivers make per week - what happens?