I recently bought a Dura Ace 9000 crank with a Pioneer power meter (not on ST) and used PayPal for the transaction. After getting it installed by my LBS I've taken it on two short rides and from the get-go I have not been able to calibrate it. It gives me a power reading, but I can't calibrate. I've tried two different computers (both Garmin) and have removed and reinstalled the sensor on both units with the same results. Today I called Pioneer and they basically said I need to send it in - which will cost $80 just for the diagnostic and then whatever they find after.
Do I have a legit claim to make with PayPal over a broken piece of equipment? I have not done so before so I have no idea how hard it is or what my chances are.
Do I have a legit claim to make with PayPal over a broken piece of equipment? I have not done so before so I have no idea how hard it is or what my chances are.