lanierb wrote:
Passmore007 wrote:
I have bought two bikes from them and received fantastic service. The bikes ship quickly and are packed well in the bike boxes. I think the prices are very reasonable and I would trust them way more than any random eBay sellers.That great that you had a great experience but I guess the issue is: what happens if something goes wrong? In the eBay case you have protection from eBay/Paypal. With Pros Closet you're apparently screwed.
or not. there are 25 posts to this thread. 23 of them report no transaction problems and, mostly, good reviews or rave reviews. and then there's your 2 posts, about a rumor of a bad transaction. there's an old trope in the bike business. every bike shop knows what a JRA is. i was "just riding along" and the bike failed/broke. and the bike shop failed to stand behind the product. as did the brand. and then when we post mortem the transaction there's a whole new narrative that emerges. facts that the first narrator failed to bring into evidence.
it may well be as you say. or, not. i don't know. neither of us knows. we have 23 positive transaction stories, zero negative transaction stories, and one person who heard from another person who was just riding along. i don't mean to throw shade on your friend. but based on my 40 years in the industry, and 20 years of reading posts on this forum, and the reputation that TPC enjoys, i would not wager much that the narrative you provide contains all the relevant details. however, let's say for the sake of argument it does. what we have are 20-something good experiences and 1 bad. i wonder if eBay used bike transactions are that favorable.
Dan Empfield
aka Slowman