Hi,
I bought a Garmin Fenix 5s six months ago and the optical HR sensor is useless: ok accuracy while at rest, but in training it is consistently about 15-20 beats off, especially at high intensity.
I have tried all tips Garmin support has suggested, no success. Garmin is willing to replace the watch but are saying that they believe I will have the same issue again as apparently the hr sensor does have these issues with some people.
So, has anyone had similar issues and switched to a different watch with better success?
Granted, I do have skinny wrists but am otherwise a pretty typical middle aged white male so was hoping to be in the middle of the Garmin target group...
I bought a Garmin Fenix 5s six months ago and the optical HR sensor is useless: ok accuracy while at rest, but in training it is consistently about 15-20 beats off, especially at high intensity.
I have tried all tips Garmin support has suggested, no success. Garmin is willing to replace the watch but are saying that they believe I will have the same issue again as apparently the hr sensor does have these issues with some people.
So, has anyone had similar issues and switched to a different watch with better success?
Granted, I do have skinny wrists but am otherwise a pretty typical middle aged white male so was hoping to be in the middle of the Garmin target group...