Gist of the story. United screws up the boarding passes. Guy has same seat as 27-month toddler. Flight attendant tells mom flight is full so you need to put the kid in your lap. Mom flies 3.5 hours with kid in lap (against the FAA's safety advice) because she didn't want to cause a fuss and get dragged off the airplane.
https://www.washingtonpost.com/...headlines&wpmm=1
Fly the friendly skies.
"Human existence is based upon two pillars: Compassion and knowledge. Compassion without knowledge is ineffective; Knowledge without compassion is inhuman." Victor Weisskopf.
https://www.washingtonpost.com/...headlines&wpmm=1
Fly the friendly skies.
"Human existence is based upon two pillars: Compassion and knowledge. Compassion without knowledge is ineffective; Knowledge without compassion is inhuman." Victor Weisskopf.