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Diamondback Andean Questions (you'll see why this thread is topical)
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those of you on our newsletter list are going to get an email this morning about a special price on the remaining diamondback andeans. the new owner of the diamondback brand, alta cycling, has chosen not to continue down the road of triathlon. accordingly, the 50 or so remaining bikes and frames are going to get closed out. they're on sale now on DB's site, for about 18 percent off. there's a special code for slowtwitchers that will take another 28 percent off of the discounted price. so, a $4,500 Andean is now a $2,500 and so on throughout the line.

what i found interesting is that these are quite late model. not from a year or two ago. for example, the top model's build is 12sp SRAM AXS, about as recent as you can get. but i digress.

the point of this thread is that those who'll get the email will be directed to a thread, and this is it. fredly on the forum will curate the thread. he ran the Andean program at DB, and he's been contracted to answer questions.

here are the Andeans, on DB's public site. the sale price is before the discount. the slowtwitcher final price is very close to half off the original price. i'll let fredly take it from here.

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Just subscribed 😁. Would have sooner but didn’t know there was a list.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Does an Andean plus wheels fit in a standard bike box?

I have a Trico Sports Iron Case which is a tank but the Andean is a mass of carbon and looks to have the potential to be a geometric challenge to pack. I also know they designed a custom bag for traveling with the bike which indicates it may not play nice with normal bags/boxes/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Damn, no medium frames left ;)

=====================================
S�rgio Marques
When it hurts is when it feels good ;-)
Sergio-Marques.com
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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has the email been sent?

I am looking for it and don't see the code.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [scott8888] [ In reply to ]
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Does an Andean plus wheels fit in a standard bike box?
The answer to this one is "it depends". The downtube fin on the Andean can definitely make it a challenge to fit in most cases. You can fit an Andean in some of the rectangular hard cases, but I have not tried to do so with the Trico. My experience has been that even knowing the internal dimensions doesn't really suffice to say yay or nay, as the padding and the way reinforcing protrusions line up can make a big difference, and it's really necessary to try and put one in a specific case to provide a reliable answer.
That's really a long winded way of saying "I don't know". Sorry!

Diamondback stopped producing the proprietary bag/case for the Andean a while back, and recommend the DaKine Bike Roller bag. I've flown all over the planet with one of these, and have been quite pleased with it.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [ajthomas] [ In reply to ]
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has the email been sent?

I believe Dan is doing final edits on the mailing as I write this. If you're subscribed to the weekly newsletter (sign up on the bottom right of this page!) you'll see it in your inbox soon.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Thanks Dan, I got the email and was tentatively interested until I clicked on the Diamondback website - what on earth did they to the bikes from release? The current paintjobs are horrible IMO, and far inferior to what the bikes launched with. Still, sorry to see another brand get out of the business.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Do you have the code?

Interested!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Thanks!

Would this be US only or available in Canada as well?

Maurice
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sergio] [ In reply to ]
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Damn, no medium frames left ;)

No medium framesets left, but the discount available will get you a complete Andean 1 for less than the normal retail of the bare frameset!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [mauricemaher] [ In reply to ]
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I can totally recommend that bike.
Sad to hear. I love some things on this bike a lot. very unique.
Last edited by: Spoili007: Apr 30, 20 12:11
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [mauricemaher] [ In reply to ]
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Would this be US only or available in Canada as well?

Hi Maurice,
I'm double checking to make sure, but 99.99999% sure this is US only. Even if it is possible to order direct to Canada, it would almost certainly be less expensive to ship through a forwarding company like MYUS.com. We shipped a *lot* of bikes through them when I was in-house at Diamondback.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Sweet T] [ In reply to ]
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Do you have the code?

Are you signed up for the email list? If not, please do so!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Yes I got the email from dan
But do not see the code to create an account?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Just to make sure people get the full discount available, I wanted to post some details about the login procedure at the Diamondback site we sent out in the mailer...

- You will need to register on the site to utilize the code. If you have registered on this Diamondback site before, you will likely need to use a different email address to sign up with the special group discount code we're using for this promotion. This isn't the "normal" Diamondback site so odds are this won't be an issue for most people.

- When you do sign up, simply input the code at the bottom of the page in the "Organization code" box.

- after you have signed up, please log out, and then log back in. This will re-set things, and make the correct pricing appear. If you don't log out/back in, you won't get the full discount!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Last edited by: fredly: Apr 30, 20 12:50
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Sweet T] [ In reply to ]
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In the body of the email, you will see the code in all caps just above the De Soto deal. Literally the last words in the Diamondback part of the email.

That's a pretty sweet De Soto deal too, eh?

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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So I have unusual body dimensions. Short legs, long torso. In 5'10" but 30" pants inseam. Typically a 54cm. Height Wise site says a large but I assume Id be a medium. Any thoughts?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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I see no place for an organization code - I created a new account (since I previously had a different account via my employer).

(I know I had one when I created my previous account, I just don't see it currently)
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [DimaP] [ In reply to ]
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I'm 5'9" with a 28 inch inseam, and a small works best for me. I ride with a fairly low front end even relative to my short legs, though, and that's a bigger limitation than the reach. But that's me! It really does vary quite a lot.

Do you happen to have pad x/y measurements?

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [srr] [ In reply to ]
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I see no place for an organization code - I created a new account (since I previously had a different account via my employer).

If you have registered on the Diamondback corporate site previously, you will need to re-register with a different email address, otherwise the site will default to the discount level associated with the corporate account that your email is linked to.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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I dont but thanks so much Im still thinking Medium
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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I did create a new account with a different email address. I see no place for an organizational code anywhere.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hey Fredly
What size would I be looking at for 6'1.5 with a 34 inseam?

Yellowfin Endurance Coaching and Bike Fits
USAT Level 1, USAC Level 3
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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It’s too bad there’s no mediums left, but I’m curious see if a large is possible for me. I’m 5’ 10” and my pad x/y are 487 and 556, respectively. I ride a 54cm 2012 cannondale slice with an aggressive position with about a 7.5” drop from saddle to pads.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [DimaP] [ In reply to ]
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I dont but thanks so much Im still thinking Medium

Medium is going to be the preferred size for the majority of people in your height range, so that's a pretty solid choice. It's just important to note that shorter-legged folks like us may have to size down to hit very aggressive drop numbers. Honestly, in all the time I was at Diamondback, I could count on my fingers the number of bikes we sent out that had fully slammed cockpits. A far greater number of our customers were looking to push the stack envelope up for a given frame reach than down!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [surfNJmatt] [ In reply to ]
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Love my Andean, if I had the extra funds I’d get another one.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [srr] [ In reply to ]
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I did create a new account with a different email address. I see no place for an organizational code anywhere.

The organization code needs to be entered at the time of registration, in the space provided on the registration page. If you have already registered without using the code, you will need to re-register using the code, and - sorry! - you will likely have to use a different email to do so. The site Diamondback is using to facilitate this special deal is set up to service corporate clients, and links registered email addresses to specific discount levels.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
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I did create a new account with a different email address. I see no place for an organizational code anywhere.


The organization code needs to be entered at the time of registration, in the space provided on the registration page. If you have already registered without using the code, you will need to re-register using the code, and - sorry! - you will likely have to use a different email to do so. The site Diamondback is using to facilitate this special deal is set up to service corporate clients, and links registered email addresses to specific discount levels.


Apologies, I see what happened - as I logged out from my old account and created the new, it had dumped me to the 'normal' side of things, not the corporate signup site (https://www.diamondback.com/partner/index/register/)

Thanks for the clarification!
Last edited by: srr: Apr 30, 20 13:32
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Kevina654] [ In reply to ]
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It’s too bad there’s no mediums left, but I’m curious see if a large is possible for me. I’m 5’ 10” and my pad x/y are 487 and 556, respectively. I ride a 54cm 2012 cannondale slice with an aggressive position with about a 7.5” drop from saddle to pads.

Yeah, you're solidly in size medium land. Honestly? If you're looking for a frameset only, you should buy a complete Andean 1 and sell the parts! You'd likely come out ahead of buying just a frameset at these prices.
Bare frame stack on a size L Andean is 543, so it would theoretically be possible to figure out a way to make that work for you, but you'd likely have to utilize a bunch of trickery to get the stack down low enough. Custom stem type stuff. That kind of thing is possible with the Andean (despite how it looks, you can put a standard style stem on one quite easily) but a lot of work, and no guarantees.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly,

Has there been improvements in the bottom bracket design since this was 1st released? If so, I'm a buyer.
https://forum.slowtwitch.com/...pth_Review_P6320734/

Thanks-
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [surfNJmatt] [ In reply to ]
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What size would I be looking at for 6'1.5 with a 34 inseam?

You're likely right around the break point between a L/XL. Without more specific pad x/y measurements, it's impossible to give a precise recommendation, but generally speaking at that height if you run your pads low, you're probably a large. If you run them high, you're probably an XL. Can you give me some pad measurements to work with?

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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I just registered for the newsletter. Do you have any idea how long it takes before the next round of newsletters are sent out?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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sommer wrote:
I just registered for the newsletter. Do you have any idea how long it takes before the next round of newsletters are sent out?

of course we send a newsletter every week. as to these special emails, it's when we aggregate a number of really good deals. it could be 4 months between them, it could be 4 days between them. i'm guessing another week and a half, because i know of some deals upcoming.

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Gosh, this sucks. These our beautiful bikes and I'd grab one if I was in the market for one. *I'm trying to convince my girlfriend to finally splurge on her tri-bike upgrade from her road bike...ugh. Sad, but what an epic deal!

Washed up footy player turned Triathlete.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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Has there been improvements in the bottom bracket design since this was 1st released? If so, I'm a buyer.

Working on bikes while drunk is just a bit outside of the realm of things that a manufacturer can fix!

Seriously though, what Kiley experienced is the difference in manufacturer tolerances for bottom brackets. The BB shell on the unit that he was installing was slightly oversize relative to the design standard for PF30, and he was trying to put it in an Andean frame that was dead-nuts on the actual specification (I know, because I, personally, measured out that exact frameset myself after he eventually returned it). It took me about 5 minutes to correctly install the same model bottom bracket in the exact same frameset.

The bottom bracket he chose for his build is a model that typically runs slightly large relative to the actual PF30 standard, and is slightly more difficult to install. Other brands that run more true to specified size are easier to install. A manufacturer could certainly choose to build with a slightly larger inside diameter bottom bracket, and that would definitely make for an easier install of larger BBs, but here's the thing; in the entire time I was at Diamondback selling Andeans, I never once fielded a complaint about a creaking bottom bracket.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Andean was an awesome bike. I very much enjoyed my time on mine.

"Non est ad astra mollis e terris via." - Seneca | rappstar.com | FB - Rappstar Racing | IG - @jordanrapp
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fair, but the comments I was more concerned with were related to the removal of the OEM bottom bracket.
Last edited by: Xing triathlete: Apr 30, 20 15:39
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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Fair, but the comments I was more concerned with were related to the removal of the OEM bottom bracket.

I honestly can't speak to that, other than to say it is not a complaint that was ever relayed to me by other end users in my time at Diamondback. Kiley has a... unique... perspective on many things bike-related, and most of the issues he encountered in his time on this bike aren't ones that I heard from other customers.

Having said that, if you use the same model/brand of bottom bracket as he did in that build, it will absolutely be a tight fit. The plastic sleeve on the unit is designed to deform, and it is definitely going to do so.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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I've been getting the weekly newsletter for a while, but haven't seen this separate email regarding special deals. Is there a separate email list for those? Last thing I have is newsletter email from a couple days ago.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Was the email sent? I didn’t receive one (looked in spam too)
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [DFW_Tri] [ In reply to ]
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Email went out a while ago! Definitely check your Spam filters. If for some reason it still isn't showing up, and you're on the list, and you want the code, hit me up via PM and I will hook folks up.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Thanks for your responses. Purchase made!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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You're welcome! I hope you enjoy your new Andean!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [DFW_Tri] [ In reply to ]
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DFW_Tri wrote:
Was the email sent? I didn’t receive one (looked in spam too)

Yup! fredly will clue you in on what you need to know. email covered de soto's sale, the DB andean closeouts, and hard shell bike cases (see the thread in the classifieds on that).

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [TJL3] [ In reply to ]
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TJL3 wrote:
I've been getting the weekly newsletter for a while, but haven't seen this separate email regarding special deals. Is there a separate email list for those? Last thing I have is newsletter email from a couple days ago.

best sign up again for the newsletter, just to make sure. otherwise, let me know what you're interested in and i'll make sure you get the info.

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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I received the weekly email on Monday, but nothing today???
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Stupid question.

What type of long-distance hydration can I put on this? I live in Nevada, and I drink a LOT! I have 3 types of hydration options on my current bike! I have so many straws that my bike looks like an octopus.

BTW, I bought the bike today (thank you - sad to see this venture end, but glad I got one!).
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [kuwak9] [ In reply to ]
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There are a bunch of hydration options on the Andean, including "Braze on" mounts for two bottles (one on the size s) in the traditional spots on the frame, a mounting point on the stem will mate to a bottle cage or a bento box, and a mounting point on the top tube will also accept either a bento or a bottle. The seatpost is drilled to accept a 10mm horizontal post style bottle holder, and, finally, most between the bars hydration systems will work great on the Andean.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [kuwak9] [ In reply to ]
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Oh! Almost forgot! Thank you, and enjoy your new bike!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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I'm wondering if a large will work?
Pad stack of 58.5
Pad reach of 54

I'm currently on a 2012 Kestrel AirfoilPro SL size 59
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
Quote:
Would this be US only or available in Canada as well?


Hi Maurice,
I'm double checking to make sure, but 99.99999% sure this is US only. Even if it is possible to order direct to Canada, it would almost certainly be less expensive to ship through a forwarding company like MYUS.com. We shipped a *lot* of bikes through them when I was in-house at Diamondback.


Hi

I believe I have registered correctly with the organization code, selected the bike and went to checkout to verify the final price, but it won't accept the code. I haven't entered any shipping address yet, because I will need to use something like MYUS.com, but wanted to see the price. It doesn't seem like that should stop the code from being accepted though. Any ideas of what I can do to check if I am correctly setup in the system?

Thanks,
JH
Last edited by: jhm: Apr 30, 20 22:02
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [cloud] [ In reply to ]
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cloud wrote:
I'm wondering if a large will work?
Pad stack of 58.5
Pad reach of 54

I'm currently on a 2012 Kestrel AirfoilPro SL size 59

that is a MIGHTY long and low bike. 540mm, even to pad center, is a pretty long bike, that sounds XLish. but 585 is a low pad height. how tall are you ?

matt? can even a size L get that low?

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Sizing question......used to ride the original Cervelo P2C in a 56 with a stack and and reach of 531/429. I haven't raced or owned a tri bike for 12 years and much has changed including my weight unfortunately....long way of saying i am not wanting the "long and low" set up. Racing an ironman in 2021 (assuming we can) and was considering the Large however in the current circumstances do not have the ability to get current fit co ordinates....
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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I'm 5' 10.5" with an inseam of 32.5 "

I keep looking at the dimensions I pulled off the bike and they are correct. It's what I've been riding with since 2014.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [cloud] [ In reply to ]
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cloud wrote:
I'm 5' 10.5" with an inseam of 32.5 "

I keep looking at the dimensions I pulled off the bike and they are correct. It's what I've been riding with since 2014.

your pad x looks like a size XL. your pad y looks like a size M. your height argues for a size M, that is - fredly can correct me - a size 54.

you're going to need to convince me of your pad x (pad reach). meaning, that your pad x is really that long, and that your pad x should be that long.

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Quote:
that is a MIGHTY long and low bike. 540mm, even to pad center, is a pretty long bike, that sounds XLish. but 585 is a low pad height. how tall are you ?

Yeah, that's a tough one. It's size small/very bottom of the range size M pad height with size XL reach.

Definitely can't hit those numbers with any of the stock configurations. You'd be looking at a size M frame with a very long negative rise stem and/or super low stack aerobar/pads.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jhm] [ In reply to ]
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Quote:
I believe I have registered correctly with the organization code, selected the bike and went to checkout to verify the final price, but it won't accept the code.

The organization code needs to be entered at the time of registration, in the space provided on the registration page. If you have already registered without using the code, you will need to re-register using the code, and - sorry! - you will likely have to use a different email to do so. The site Diamondback is using to facilitate this special deal is set up to service corporate clients, and links registered email addresses to specific discount levels.
Sorry for the hassle!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Zulu] [ In reply to ]
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Quote:
Sizing question......used to ride the original Cervelo P2C in a 56 with a stack and and reach of 531/429. I haven't raced or owned a tri bike for 12 years and much has changed including my weight unfortunately....long way of saying i am not wanting the "long and low" set up. Racing an ironman in 2021 (assuming we can) and was considering the Large however in the current circumstances do not have the ability to get current fit co ordinates....

Really hard to give a great answer with just this information to go on. Andean frame s/r is -

L - 543/415
M - 518/400

...so it would depend on how low you were set up on your P2C, and how much higher/shorter you want to be now. Andean is just a little bit taller/shorter in the size L, so it does sound like a good bet based on just the frame numbers.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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O.K.

I don't have that many pictures of me on the bike but here's one of me on the bike and another of just the bike.

https://photos.app.goo.gl/LJaVAbHP5mjMhQC66


https://photos.app.goo.gl/rygmKze1EVsoB1TY9


Maybe I can reduce the reach?




Last edited by: cloud: May 1, 20 8:32
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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If anyone is looking at the Andean 2 build, and doesn’t want the 302 wheelset, please LMK. I have been looking for a set of those.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [cloud] [ In reply to ]
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My general policy when I'm acting as the representative of a bike company is to not tell people that they need to change their position. There's just too much room to interpret that as a conflict of interest, and sets up a potential situation where people buy a bike that won't fit the position they are used to, and then don't like the new bike/position.

So, having said that, it looks like you are riding a really darn steep effective seat angle on that bike, and that puts you in a reach range that's just going to be difficult to hit on a lot of bikes.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Yah my last racing was before Pad numbers became a fit co ordinate - i was running a zipp vuka base bar and vision tech extension with no spacers between however i had about 2.5 to 3 inches of spacers under the base bar. based - i'm 5 '11 and no longer a lean mean racing machine - lol. I suspect i'd like to go up approximately 2 inches from the P2 and looking at numbers stack is naturally higher plus i believe you have the option of a couple of 15mm spacers to use? if that is not enough i could go with a different bar and telescope up a bit was my thoughts...??
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Zulu] [ In reply to ]
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You'd *definitely* have the ability to add stack height on the Andean! Native stack of the frame is a bit higher than what you're on now, then you would have the ability to add headset spacers under the stem, and add on top of that whatever stack height options are available with your aerobar setup. Something like the Aeria Ultimate bars on the Andean 3 would give the possibility to add a lot more stack at that point in the chain. For max stack height potential that's definitely the build I would recommend.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Thank you most helpful - would i be correct in saying i can get reach adjusment based on a combination of seat post fore/aft and depending on the bars used, pad movement as well?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Zulu] [ In reply to ]
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With the FIST protocols, we typically do not recommend that you adjust your reach by manipulation of saddle position. Ideally, you would determine the correct saddle position, and then adjust the front end to that. In practice, it's a bit more of a balancing act than that, but you still don't want to find yourself having to move your saddle to make a bike fit you.
Good news is that there are a lot of options in terms of pad reach adjustment available, and if you're on the correct size frame, you should be able to adjust reach via those mechanisms.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:

Quote:
I believe I have registered correctly with the organization code, selected the bike and went to checkout to verify the final price, but it won't accept the code.

The organization code needs to be entered at the time of registration, in the space provided on the registration page. If you have already registered without using the code, you will need to re-register using the code, and - sorry! - you will likely have to use a different email to do so. The site Diamondback is using to facilitate this special deal is set up to service corporate clients, and links registered email addresses to specific discount levels.
Sorry for the hassle!

Thanks, I added the code at registration so it must be something else that is wrong.
But as a start maybe someone can check and share the price of the XL Andean 3 with the slowtwitch discount?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jhm] [ In reply to ]
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$6500, and still at least one left in that size.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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To be honest, this is not completely true. I own 1 Andean and have recently bought one from the Dutch distributor of sram/zipp as they used this one as a show model on expo’s.
Both bottom brackets were the original one placed bij DB when ordered.

They are impossible te remove. We have tried literally everything. With some very experienced mechanics from Shimano as well and at the end we just stopped since we didn’t dared to put more force on it te remove it.
In our shop it is really the only bike where we didn’t het the bottom bracket out, it was just that tiight.

Everything else is super cool on this bike and i will never sell it.

Jeroen

Owner at TRIPRO, The Netherlands
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly, as I previously wrote I still own an Andean. Is there anyway to get one of the newer stems without the flanges. I like to set it up with a different aerobar then the HED bar.

Thanks,

Jeroen

Owner at TRIPRO, The Netherlands
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [ In reply to ]
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Hi
Advice to see if I am a small or a medium?

Pad X - 478
Pad Y - 610


5'7"
30" in seam

IG -frebay | Strava
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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Quote:
To be honest, this is not completely true. I own 1 Andean and have recently bought one from the Dutch distributor of sram/zipp as they used this one as a show model on expo’s.
Both bottom brackets were the original one placed bij DB when ordered.

They are impossible te remove. We have tried literally everything. With some very experienced mechanics from Shimano as well and at the end we just stopped since we didn’t dared to put more force on it te remove it.
In our shop it is really the only bike where we didn’t het the bottom bracket out, it was just that tiight.

My tenure at Diamondback ended a couple of months ago, but prior to that departure, I would have been the person at Diamondback handling a complaint like this, and as mentioned up thread, such a complaint was never made during my tenure. You may have contacted Diamondback after my departure, and I can't speak to the experience that you might have had at that time.


So, having said that, and assuming that you didn't make contact with whoever is filling that role at the company presently, just a point of process here; Folks really need to talk to the manufacturer when they encounter things like this. For a couple of really important reasons.

1 - if this scenario had come across my desk, I would have told you to - and in fact requested that you *please* - use the force necessary to push that stuck BB out of the frame. I would have offered to send a replacement frame if this had resulted in any damage (which I doubt, frankly. The plastic shell of those BBs is much less robust than the carbon of the frame). This would have been resolved one way or another, and you wouldn't have to worry about it.

2 - if the manufacturer doesn't hear about problems like this, they never find out about them. N = 1 isn't particularly meaningful, but N = 3 has much more impact. One of the biggest reasons I would have asked you to take that BB out as mentioned above would have been to get accurate measurements of the BBs on the frame(s) you have to check and see that they conform to the design standard. If they did not, I would have replaced them. Frankly, my guess is that they likely do, and that this may have led to a recommendation against using a particular manufacturer's bottom bracket that our internal testing had shown to have a larger diameter than that offered by other manufacturers.

That is all, of course, talking about what I would have done when I was running the program in question. I am no longer in a position to make any such promises or offer any such recommendations in an official capacity.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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Jeroen - Unfortunately, I don't have any info on those stems, but my belief is that Diamondback still has a supply of them in house. If you contact them directly via the website someone there should be able to help you out. If that doesn't work, please post again or IM and I will see if I can get better contact info for you.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [frebay] [ In reply to ]
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Quote:
Hi
Advice to see if I am a small or a medium?

Pad X - 478
Pad Y - 610


5'7"
30" in seam

Medium looks like it would provide a better set of sizing solutions for you. You could hit those numbers with a long stem and arm pad risers on a small, but you're basically smack dab in the middle of the sizing graph for the medium.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
Quote | Reply
fredly wrote:
Quote:

Hi
Advice to see if I am a small or a medium?

Pad X - 478
Pad Y - 610


5'7"
30" in seam


Medium looks like it would provide a better set of sizing solutions for you. You could hit those numbers with a long stem and arm pad risers on a small, but you're basically smack dab in the middle of the sizing graph for the medium.

Thank you! Decisions... Love my premier tactical, but I want disc brakes.

IG -frebay | Strava
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [frebay] [ In reply to ]
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Quote:
Thank you! Decisions... Love my premier tactical, but I want disc brakes.

Honestly, at the prices Diamondback are selling these for, you're pretty much getting the frameset for free. Take, for example the Andean 3 which they're blowing out at $6500. That includes...

Aeria Ultimate front end - 1112.99
Zipp 404 disc brake front wheel - $1000
Zipp 808 disc brake rear wheel - $1200
SRAM Force eTap group - $1650
SRAM Force Dub crank - $420

That's $5382.99 right there at current market prices. We're really close to - if not at - the price point where folks can just buy these to part out. Pretty nuts.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Not buying one but I'm hoping all these sales means we get to see some more of these at races! Definitely one of my favorite bikes to look at still but finding one, even in a big croud, is tough!

Benjamin Deal - Professional - Instagram - TriRig - Lodi Cyclery
Deals on Wheels - Results, schedule, videos, sponsors
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Thanks for your help!! :)
I know what you mean about changing positions. The first year I went through many iterations to get where it is today and I'm comfortable riding it.
I might just get a large frame and play with it so that I have something as a baseline for modern frame sizes as I do have some spare parts.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [cloud] [ In reply to ]
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You're welcome. With prices like these, it's definitely worth just taking a flyer on something.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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HI Fredly, thanks for you response. Actually I was one of the first to roder the Andean. Right after they launched in 2016 and received mine about May 2017 after all the first delays.
There has been at that time a siginificant amount of back and forth emailing and even a video of how much force we needed to get the BB out. But it wouldn't bulge even a mm.

The same was for that show model frame I had last week. I ended up doing the same and just you used a adapter to accomodate the Shimano in the BB30 bracket.

Anyway, sorry to see that they are leaving triathlon. I will get in touch with them for that stem.

Thanks,

Jeroen

Owner at TRIPRO, The Netherlands
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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I just signed up for the newsletter, but is that too late to get the code? If so, is there another way to get it? Very interested in the deal, but I need to see final numbers. Thanks.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [deh20] [ In reply to ]
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deh20 wrote:
I just signed up for the newsletter, but is that too late to get the code? If so, is there another way to get it? Very interested in the deal, but I need to see final numbers. Thanks.

code is RIDE4SLOWTWITCH . you'll want to refer to what fredly is writing above as to how to get that code to activate.

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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Hi Jeroen,

I'm 99% sure that the SRAM frameset was a production sample. There were some slight changes made to the mold/process after those were produced to address some small issues.

Diamondback sold a few bikes before they brought me in to handle processes and communications, and given I never made a video like that this was clearly from that period. Quite frankly, from what you describe, I would have handled things differently and tried to get that frame back from you. When it does eventually come time to replace that BB, as I said earlier, the plastic shell of the BB should definitely deform before the frame does, and I'd recommend replacing it with a unit from another manufacturer as you did with the SRAM sample bike.

Please do drop me a line if you don't have any luck getting the stem. It should be much easier for you to just contact them directly than it would be for me to make a connection for you, but if it winds up being a pain in the butt, I will gladly make that connection for you.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Curious as to sizing.
My pad stack and reach are 605 and 485 mm respectively. Center pads.
Would like to stretch out a bit to 490 or 495 mm reach.
Medium or large I presume?
Thanks in advance.

_______________________________________________________
"...Rocketbrother for being fast responses, shipping fast, delivering high quality packaging and products. A pleasure..."
"...rocketbrother is an extremely reliable seller and very knowledgable".
"Bottom line, if he posts something, buy it! A+ seller by a long way..."
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [rocketbrother] [ In reply to ]
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rocketbrother wrote:
Curious as to sizing.
My pad stack and reach are 605 and 485 mm respectively. Center pads.
Would like to stretch out a bit to 490 or 495 mm reach.
Medium or large I presume?
Thanks in advance.

490mm or 495mm can certainly be a L. what i don't know if if you can get an L down to 605mm. if you do, i assume that would be really slammed. might be easier to get there with a profile design subsonic bar. a M would be an easy fit. but fredly's the expert.

Dan Empfield
aka Slowman
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [rocketbrother] [ In reply to ]
Quote | Reply
You're right in the overlap between medium and large, and could make either size work. You'd be totally slammed on a large, and bar selection would, as Slowman notes, be important. you'd likely need to change out the stem - or push the pads out pretty far on the bars - on a medium.

Your current sizing is pretty solidly medium, so I'd probably recommend that unless you're fairly positive about the new reach number, and with the understanding that you might need to change the stem out on the medium to hit the new reach numbers.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly, know you are no longer there but what might we assume that DB will retain warranty frames for the next 2-3 years or so? Since they will not have a Tri bike like this moving forward I expect they would have a stock of warranty frames available, since they cannot replace with current model year frames like normal.

Thanks

Dennis
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Dalancas] [ In reply to ]
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Hi Dennis,
These bikes/frames are being offered with the full manufacturer warranty, which you can read here. I honestly don't know what they are going to do in terms of stocking warranty replacement frames going forward, but based on my experience with the people running the company I believe they can be expected to make good on the terms of that warranty.
The new ownership of Diamondback also recently purchased Mavic, and reading between the lines, they have serious plans and ambitions to be a significant player in the high end bicycle space moving forward. Part of doing that is taking care of your customers.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
Quote | Reply
Hi Fredly, thanks. I will contact DB about the stem. If this don’t work out I will get back t you.

Jeroen

Owner at TRIPRO, The Netherlands
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
Quote | Reply
Slowman wrote:
deh20 wrote:
I just signed up for the newsletter, but is that too late to get the code? If so, is there another way to get it? Very interested in the deal, but I need to see final numbers. Thanks.


code is RIDE4SLOWTWITCH . you'll want to refer to what fredly is writing above as to how to get that code to activate.

Awesome, thank you. Fredly, can you provide the link to the other DB site? I'm going to what I presume is the normal Diamondback site and the code doesn't work. Thanks in advance.
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [deh20] [ In reply to ]
Quote | Reply
Yes, not the normal site, you will need to go to the Corporate Partner site


Look for the spot for the code on the registration page, if you don't enter it there you will need to re-register!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
Quote | Reply
Thanks Dan.

_______________________________________________________
"...Rocketbrother for being fast responses, shipping fast, delivering high quality packaging and products. A pleasure..."
"...rocketbrother is an extremely reliable seller and very knowledgable".
"Bottom line, if he posts something, buy it! A+ seller by a long way..."
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
Quote | Reply
Thanks, super helpful.

_______________________________________________________
"...Rocketbrother for being fast responses, shipping fast, delivering high quality packaging and products. A pleasure..."
"...rocketbrother is an extremely reliable seller and very knowledgable".
"Bottom line, if he posts something, buy it! A+ seller by a long way..."
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
Quote | Reply
Hi. I went out and bought a cross-hair laser and have to revise my numbers a bit. Would you please see if a Medium would work with Pad stack (center pad) of 620 mm and reach (center) of 495 mm?
I currently have pursuit hands position a full 100 mm lower stack than arm pads and my hand position when in pursuit is exactly same height (stack) as roadbike drops. Not necessarily a key feature but I do want the base bar with 50-100 mm drop from pads.

Sorry it’s a bit complicated. I guess tri-fitting just is.

_______________________________________________________
"...Rocketbrother for being fast responses, shipping fast, delivering high quality packaging and products. A pleasure..."
"...rocketbrother is an extremely reliable seller and very knowledgable".
"Bottom line, if he posts something, buy it! A+ seller by a long way..."
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
Quote | Reply
Do we know why they are so inexpensive? Are they going bankrupt?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Quote:
Do we know why they are so inexpensive? Are they going bankrupt?

Diamondback was purchased by a new ownership group a couple/few months back (they also recently acquired Mavic and Raleigh, among other brands) and the new owners have decided that the expenditures necessary to support a triathlon product line don't make economic sense at this point in time.
Frankly, I think just about anyone in their position would have made the same decision. Dropping money into marketing and supporting a high-end triathlon bike project right at the moment that a global pandemic hits is a tough sell to your investors. It's especially tough when you literally can't produce enough product to keep up with demand at the sub-$1000 end of the road/Mtb product line, and need to dedicate resources towards sourcing those products to capitalize on a completely unforeseen market demand.
They're definitely not going bankrupt, in fact my understanding is that they're way, way up on projected/historic sales figures this season. They just need to concentrate on selling the product that people want to buy right now, and that isn't high end tri bikes.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [rocketbrother] [ In reply to ]
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Quote:
Hi. I went out and bought a cross-hair laser and have to revise my numbers a bit. Would you please see if a Medium would work with Pad stack (center pad) of 620 mm and reach (center) of 495 mm?
I currently have pursuit hands position a full 100 mm lower stack than arm pads and my hand position when in pursuit is exactly same height (stack) as roadbike drops. Not necessarily a key feature but I do want the base bar with 50-100 mm drop from pads.

You're still in the overlap between sizes, but that revision puts you more into the size large range. With the stock stem length, would probably be an easier set of coordinates to hit with a size large, but it will ultimately come down to the aerobar setup. You're on the slammed side of a large, and on the long-reach side of a medium.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly can you tell me what praxis BB to get for shimano, Just want to make sure I order the correct BB

Yellowfin Endurance Coaching and Bike Fits
USAT Level 1, USAC Level 3
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [surfNJmatt] [ In reply to ]
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No problem. You'll want to order this one.

Andean has a PF30 style bottom bracket.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Is the sale over? I noticed on the corporate site, that the prices are back to the "normal" sale price. Do I need to re-log in or something?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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sommer wrote:
Is the sale over? I noticed on the corporate site, that the prices are back to the "normal" sale price. Do I need to re-log in or something?

Same here
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hi

Went to pull the trigger on a frameset this morning and pricing has gone back to where it was. Is the slowtwitch sale over?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Zulu] [ In reply to ]
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Sorry about that, folks! I just talked to the people at Diamondback, and they are working on figuring out the problem. Will post again when things are fixed.
Sale is definitely not over!

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Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Much appreciated thank you
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Zulu] [ In reply to ]
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Pricing is fixed, sorry about that everybody!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Matt and Dan, thanks for passing along the deal to us, much appreciated. I ordered an Andean 1. Probably the only who likes that color...but reminds me of my first mtn bike, a DB Ascent in lime green and black/Deore components. So, a throwback moment for this 60-year old.

Didnt need another bike, but what the hell.

Thank you again

Dennis
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Dalancas] [ In reply to ]
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You're welcome, and thanks for the order!

As a manufacturer, you basically can't win with color selection. Unless you just go with the old standbys of black or red. And then people complain that you used the same colors as everyone else. You'll note, black and red were the colors for the first run of Andeans, and... yup. People complained those were boring.

The colorways for the bikes up on the site actually tested really well, so you aren't alone!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Another sizing question: I'm on a medium Trek SC and my reach is maxed out. My pad stack and reach are 614mm & 530mm. I seem to be on the line between a M and L. What are your thoughts?

Thanks for all of your help!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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Quote:
Another sizing question: I'm on a medium Trek SC and my reach is maxed out. My pad stack and reach are 614mm & 530mm. I seem to be on the line between a M and L. What are your thoughts?
Way too much reach for a size medium. Best solution for this is a size large with a longer than stock stem or an aerobar setup you can push the reach out on.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hi

I tried ordering and can now see the discounted Slowtwich pricing but when i try to add the order to the cart get an error saying Bad Gateway - tried a half dozen times. Any advice?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Zulu] [ In reply to ]
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Sorry to hear you're having this problem. Here's a resource for resolving a bad gateway issue.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hi Fredly,

I am 6.1 34" inseam, pad x=52cm, pad Y=72cm. I am looking at the XL size, is that all right? I have a old cervelo P2 58cm, feel a bit small, I am not looking for an aggressive stand and will most likely raise the bar.

Thanks

Cyril
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Yes, I logged on to check the price of the frames but went ahead and got the Andean 1. I have coveted this bike since their introduction and I am so sad to see them discontinued but I am so happy I will have one!!!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Craigfsl] [ In reply to ]
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Do you really? I've only seen a few IRL and all their riders were just in love with them. I cannot WAIT to get mine! For the record, I now ride a 2011 Kestrel Talon with a lot of upgrades but the Andean looks wicked!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [cnestor] [ In reply to ]
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Quote:
I am 6.1 34" inseam, pad x=52cm, pad Y=72cm. I am looking at the XL size, is that all right? I have a old cervelo P2 58cm, feel a bit small, I am not looking for an aggressive stand and will most likely raise the bar.

XL for sure, and you will want to use a front end that will allow you to add stack, like the Aeria Ultimate on the Andean 3. May also need to use a longer than stock stem, you look to be right on the dividing line reach-wise.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Thanks. Is that not possible to add stack on the Andean 1 or 2?
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [cnestor] [ In reply to ]
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Quote:
Thanks. Is that not possible to add stack on the Andean 1 or 2?


The Andean 1 and 2 are built with the Profile Sonic Ergo 35a aerobars. You could make those work, but would need to purchase the aftermarket riser kit. The Aeria is a much better aerobar for people who need higher stack heights, though.

If you're thinking about an Andean 2, definitely take into consideration upgrading to the Andean 3. Upgrading the bar later would basically be equal to the price difference on those two models now (and you'd get a faster set of wheels).

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Last edited by: fredly: May 5, 20 16:01
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hey!

I just signed up for the newsletter..didn't realize there was one.

Would it be possible to get a code for diamondback and desoto?

Thanks

Peter
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Is there a way to still to subscribe to the newsletter and get the additional percentage off? If so is there a link?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [mastap693] [ In reply to ]
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code is RIDE4SLOWTWITCH . you'll want to refer to what fredly is writing above as to how to get that code to activate.

From one of Slowman's posts above
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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ain't i the idiot. Got it resolved and placed the order. Thank you for your help!!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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How do I get the code
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fejaber] [ In reply to ]
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Look two posts up on the thread :)

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hi Fredly,

I was in the process of checking out for an Andean 2 and the system crashed :(.
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [cnestor] [ In reply to ]
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Site is back up, transaction completed. Thx!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [cnestor] [ In reply to ]
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503 error is a server downtime or over capacity message, so I'm guessing they just maxed out on traffic. Unlikely they were doing an update to the site at this time of evening.

An unprecedented number of people are using e-commerce sites these days, and the platform providers like Magento are really scrambling to keep up with the bandwidth demands. Site seems to be working fine right now, so I'd just try again. If you get the same message, clear your cache just to be sure. If still getting the message, give it a bit of time before you try once again.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [cnestor] [ In reply to ]
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Excellent, thanks for your patience!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly, I just read Kiley's review of the Andean in 2017, and I was just wondering if anything changed from the 2017 model.

I just assembled the bike and tried it out today, worked great. I have 30 days to return it so I just want to know what to look out for. Thank you
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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New stem design is a major change, and switch to that design solves the most common problem people had with the original version of the bike; the single-bolt all carbon stem could creep (and headset could loosen) if people weren't very careful to keep the interface free of contamination. The original stem met or exceeded industry standards for clamping force, but the new one is better. When I inspected the bike of a prominent reviewer after it was returned, the steer tube of the fork was covered in grease. There's a much greater margin for error of that sort with the new design. It's also lighter, and the clamshell design makes cable management much easier. FWIW, my suspicion (although I could never prove it) is that we got a bad batch of headset bearings, and this was causing a fair number of the problems people saw with the early frames/bikes that became much less common when we ran out of those bearings.

There were some running changes made to the carbon layout over the first couple of production runs, and those are reflected in the last run of the frames, but you'll never notice them. They just prevent issues from arising down the road. Honestly, with a product like this, the biggest change you typically make over the life of the design - unless you find out that something is just wonky and needs to be fixed - is in how you communicate spec to the frame manufacturer and the assembly facility. The front end of the Andean is pretty darn complicated, and we had to hand-fit the travel stops and some of the other bits and pieces on the earlier runs of the frame. As we were assembling all of those in-house this wasn't a huge deal, but the bikes being sold now were all assembled by a contractor, so that had to be sorted out.

So, all that said, just make sure everything fits right, all the moving parts move and the parts that shouldn't move don't, and you should be fine. Diamondback is really, really good with honoring the return policy, so if you have any problems they will definitely take care of you.

Enjoy your new bike!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
Quote | Reply
fredly wrote:
New stem design is a major change, and switch to that design solves the most common problem people had with the original version of the bike; the single-bolt all carbon stem could creep (and headset could loosen) if people weren't very careful to keep the interface free of contamination. The original stem met or exceeded industry standards for clamping force, but the new one is better. When I inspected the bike of a prominent reviewer after it was returned, the steer tube of the fork was covered in grease. There's a much greater margin for error of that sort with the new design. It's also lighter, and the clamshell design makes cable management much easier. FWIW, my suspicion (although I could never prove it) is that we got a bad batch of headset bearings, and this was causing a fair number of the problems people saw with the early frames/bikes that became much less common when we ran out of those bearings.

There were some running changes made to the carbon layout over the first couple of production runs, and those are reflected in the last run of the frames, but you'll never notice them. They just prevent issues from arising down the road. Honestly, with a product like this, the biggest change you typically make over the life of the design - unless you find out that something is just wonky and needs to be fixed - is in how you communicate spec to the frame manufacturer and the assembly facility. The front end of the Andean is pretty darn complicated, and we had to hand-fit the travel stops and some of the other bits and pieces on the earlier runs of the frame. As we were assembling all of those in-house this wasn't a huge deal, but the bikes being sold now were all assembled by a contractor, so that had to be sorted out.

So, all that said, just make sure everything fits right, all the moving parts move and the parts that shouldn't move don't, and you should be fine. Diamondback is really, really good with honoring the return policy, so if you have any problems they will definitely take care of you.

Enjoy your new bike!

Great to hear, one more thing. I asked earlier for the reasoning behind the cut in price. It makes perfect sense but some people online are saying they are pulling the whole triathlon line from the market. Is that true? and if so, why? Would they reintroduce back into the market when the economy settles? I want to see them expand this line, it seems like it has potential since it has a mixed bag of reviews (in terms of the frame).
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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The Andean was the entire triathlon line for Diamondback, and they are definitely pulling it from the market. Not a rumor, this is in fact what is happening, and it is the reason for the price they are letting these go at.

My guess - and it is just a guess - is that it is fairly unlikely that Diamondback will get back in the tri business anytime soon.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Does anyone know if the Zipp 808/404 wheelset with the Andean 3 is tubeless?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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Quote:
Does anyone know if the Zipp 808/404 wheelset with the Andean 3 is tubeless?

I'm double checking to make sure, but I believe those are tubeless. Just need to make sure that they aren't an OE version with different specifications than the consumer model, will get back to you as soon as I have the information.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Just a bump and a quick procedural for people who got the email newsletter this morning!

To receive the exclusive Slowtwitch discount on Andean bikes/frames, you will need to register at the Diamondback Corporate Partner site.

The organization code RIDE4SLOWTWITCH must be entered at the time of registration, in the space provided on the registration page. If you have already registered without using the code, or under another code (for example, an employer's Diamondback discount code) you will need to re-register using the Slowtwitch code, and - sorry! - you will likely have to use a different email to do so. The site Diamondback is using to facilitate this special deal is set up to service corporate clients, and links registered email addresses to specific discount levels.

After you have re-registered, and entered the code on the registration page, please log out, and then log back in. This will re-set things, and make the correct pricing appear. If you don't log out/back in, you won't get the full discount!

Stock levels are very fluid, and the best way to find out if your size/model is currently available is to check on the site. Site inventory is linked to warehouse inventory, and the site won't let you buy it if they don't have it.

Please let me know if you have any further questions!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
Jeroen - Unfortunately, I don't have any info on those stems, but my belief is that Diamondback still has a supply of them in house. If you contact them directly via the website someone there should be able to help you out. If that doesn't work, please post again or IM and I will see if I can get better contact info for you.

Hi Fredly, send an email through the DB website about the new stem inquiry, over about a week ago, no response so far. So maybe you have another entry to order that stem?

Thanks,

Jeroen

Owner at TRIPRO, The Netherlands
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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Hi Jeroen,

I'll try through other channels and get back to you asap.

M

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Thanks!

Owner at TRIPRO, The Netherlands
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly, is there a discount code for Diamondback Andean I can get? I am interested.
Thanks,
Mike Back
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [MikeBack] [ In reply to ]
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Look about three posts up :)

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
Quote | Reply
TRIPRO wrote:
fredly wrote:
Jeroen - Unfortunately, I don't have any info on those stems, but my belief is that Diamondback still has a supply of them in house. If you contact them directly via the website someone there should be able to help you out. If that doesn't work, please post again or IM and I will see if I can get better contact info for you.


Hi Fredly, send an email through the DB website about the new stem inquiry, over about a week ago, no response so far. So maybe you have another entry to order that stem?

Thanks,

Jeroen

I did the same last week and haven't heard back. Would be nice if the parts were listed on the site.
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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Hi Jeroen/BigBoyND,

My contact at Diamondback has asked that you submit a tech support ticket at -

https://www.diamondback.com/support-warranty

...and they will take care of you.

Please let me know how that goes.

M

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Will try this way, thanks!

Jeroen

Owner at TRIPRO, The Netherlands
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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Thats where I sent my request and didn't hear back. Let me know if they respond to yours.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [BigBoyND] [ In reply to ]
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Quote:
Thats where I sent my request and didn't hear back

Can you DM me with details about this? Diamondback has asked me to get them from you so they can follow up internally and determine how the ball was dropped.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Anyone availed of this promotion from Europe? Any tips or advise?

I know about myus.com and similar websites. At the moment thinking, that after all the import duty and VAT, there won't be much left of the discount :(
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Is $2500 the best deal on the Andean 1 or is there another promo code at checkout? Another person posted $2000 total delivered. Thanks
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [tiomka] [ In reply to ]
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Quote:
Anyone availed of this promotion from Europe? Any tips or advise?

I know about myus.com and similar websites. At the moment thinking, that after all the import duty and VAT, there won't be much left of the discount :(
It doesn't look like anyone is going to chime in, but I'm reasonably sure that a couple of the bikes in this sale are going overseas via one or another of the forwarding services. We mostly sent via MYUS when I was at Diamondback, but there was another service recommended on This thread that sounds like it's worth checking out.

Duties and taxes can definitely mount up pretty quickly, but you wind up paying them one way or another. Every time I did the math for our customers at DBack, it wound up being *much* less expensive to import a bike via one of these services than if we handled the transaction as a direct international order.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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I am NOT a mechanic but picked up the Andean3. Learning some new things. Can I add just the risers to the aero bars on the Ultimate? It looks like there is a horizontal bar that would join the two stacks were it not for the stem storage box. Is that needed? Currently rise a Cervelo P5-six, 3T base bar with aero bare elevated off the base. Thanks.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Cheftris] [ In reply to ]
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Quote:
I am NOT a mechanic but picked up the Andean3. Learning some new things. Can I add just the risers to the aero bars on the Ultimate? It looks like there is a horizontal bar that would join the two stacks were it not for the stem storage box. Is that needed?

The product manual for the Profile Design Aeria bars says that "the bridge should be used for spacer heights above 40mm". You can find a copy of that manual here, in case you have any other questions regarding the aerobars on your bike.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:

Quote:

Anyone availed of this promotion from Europe? Any tips or advise?

I know about myus.com and similar websites. At the moment thinking, that after all the import duty and VAT, there won't be much left of the discount :(

It doesn't look like anyone is going to chime in, but I'm reasonably sure that a couple of the bikes in this sale are going overseas via one or another of the forwarding services. We mostly sent via MYUS when I was at Diamondback, but there was another service recommended on This thread that sounds like it's worth checking out.

Duties and taxes can definitely mount up pretty quickly, but you wind up paying them one way or another. Every time I did the math for our customers at DBack, it wound up being *much* less expensive to import a bike via one of these services than if we handled the transaction as a direct international order.
Thanks for the reply, will checkout the other service too.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Good morning Fredly,

I'm in process of building up the frameset. I inventoried all parts and came up short on 3 items that are referenced in the assembly manual:
  1. Fork Insert (just the non drive side)
  2. Front brake cable grommet
  3. Top tube cable grommet

Of the 3 it appears the top tube grommet is not necessary (redesign after manual was published)? I'm not sure about the other 2. Can you advise? Thanks-
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [tiomka] [ In reply to ]
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let me know what you find out ;)

=====================================
S�rgio Marques
When it hurts is when it feels good ;-)
Sergio-Marques.com
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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Quote:
I'm in process of building up the frameset. I inventoried all parts and came up short on 3 items that are referenced in the assembly manual:

  1. Fork Insert (just the non drive side)
  2. Front brake cable grommet
  3. Top tube cable grommet


Ouch! Sorry about that!

The front brake cable grommet is no longer used. This was actually a running change on the first generation frames. We found they could come loose over time, and that's not a great location to have something come loose. The manual should have been updated, but... well, I guess it wasn't!

Top Tube cable grommet isn't necessary/is an optional install part but should have been included, unless this changed after I left.

Obviously, fork insert is necessary!

Please contact Diamondback Warranty service directly at this link and submit a support ticket. They should take care of you quickly. Please let me know how that goes!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Andean3 looks great and pairing the components. Where is the AXS BlipBox for the aerobars hidden? Thanks.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Cheftris] [ In reply to ]
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I honestly don't know what Diamondback wound up doing with the blipbox. We were still working on the final wiring schematics when I left the company. Maybe someone who has received one of the production models can chime in?

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hi - I think that I am having a similar problem. I called a mobile bike mechanic to help me build my new Andean 3. Assembly at the factory placed the blip box in the fork tube (?) instead of in the top box where it should be. The blip box is not accessible and the bike is not operable. You can't reach it in any way.

The mechanic spent 30 minutes on hold with Diamondback, then finally spoke to the sales manager who didn't want to help and told him he's SOL. He said he knew nothing about this bike at all.

I just spent a couple of hundred dollars for nothing (and I just lost my job) so I am really sad and upset.
Is there any way to fix this ??? Or do I have to just send it back????


Thanks
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [kuwak9] [ In reply to ]
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The mobile mechanic couldn’t disassemble to retrieve the box? I assume thats possible?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Cheftris] [ In reply to ]
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I just received my Andean 3 and am in the process of putting it together. The blipbox on mine is located just under the bento box inside the frame. If you remove the bento (3 screws) just behind (towards the seat) the aero bar stem, mine was in there connected to the blips. Hope that helps.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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Looks like the top tube storage box has only one screw at the saddle end and then clips in at the stem end. Not sure how much force to use to unclip from the storage tray underneath.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [kuwak9] [ In reply to ]
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Quote:
Hi - I think that I am having a similar problem. I called a mobile bike mechanic to help me build my new Andean 3. Assembly at the factory placed the blip box in the fork tube (?) instead of in the top box where it should be. The blip box is not accessible and the bike is not operable. You can't reach it in any way.

Sorry to hear you're having problems! Please contact me via PM. I'd like to get details of your mechanic's call to Diamondback; the incorrect data about the blip location isn't the only thing that sounds off about that story, and I'd like to get to the bottom of it. If he was actually told that he's "SOL" it's obviously something that needs to be addressed!


The blip box is not in the fork tube. I'm not sure where your mechanic got the idea that it was, yikes.
As mentioned down thread, the blip box is located inside the frame adjacent to the bento box. You can see how that area is accessed on page 22 of this link.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Cheftris] [ In reply to ]
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Quote:
Looks like the top tube storage box has only one screw at the saddle end and then clips in at the stem end. Not sure how much force to use to unclip from the storage tray underneath.

That's correct, there's a screw on the stern end, and the bow end clips in place. It's a little bit fiddly, but it doesn't take much force to release it. Just need to make sure to unscrew the stern end first!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Cheftris] [ In reply to ]
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He was afraid to break the blip box. I called Diamondback and they seemed to be confused by this as well. OH well, I'll get it somehow! Not giving up, but am annoyed.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [kuwak9] [ In reply to ]
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kuwak9 wrote:
Assembly at the factory placed the blip box in the fork tube (?) instead of in the top box where it should be. The blip box is not accessible and the bike is not operable. You can't reach it in any way.

I have no idea what this means or if this is even possible. Are you sure this a correct statement?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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Quote:

I have no idea what this means or if this is even possible. Are you sure this a correct statement?


It is not.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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sommer wrote:
I just received my Andean 3 and am in the process of putting it together. The blipbox on mine is located just under the bento box inside the frame. If you remove the bento (3 screws) just behind (towards the seat) the aero bar stem, mine was in there connected to the blips. Hope that helps.

Awesome. I sent this to the mechanic to see if he'll come back. Not giving up on this bike!!!!
Thanks for your help! I need to learn how to do more on my own!!!!!!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [kuwak9] [ In reply to ]
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I suggest that you get a new mechanic.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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Does anyone know if the Zipp 808/404 wheelset with the Andean 3 is tubeless?

Just wanted to let you know that I hadn't forgotten about you/this question. I just heard from Diamondback today, and they're getting me the full build spec breakouts on Monday, so I should be able to answer this then. The answer should be yes, but I want to be absolutely sure.

.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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The wheelset is definitely tubeless. I checked the Andean 3 wheelset that came with my bike. Ironically, I don’t think the Conti 5000 tires installed on the wheels are tubeless. So, measures will need to be factored to convert to tubeless.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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For the non US customers, it's good to know that Diamondback doesn't accept a creditcard or Paypal account that's registered outside the US.
So unfortunately no Andean for me.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
I honestly don't know what Diamondback wound up doing with the blipbox. We were still working on the final wiring schematics when I left the company. Maybe someone who has received one of the production models can chime in?

This is my first Di2, so I might be using the wrong terms.

My Andean 2 does not have a blipbox, but the junction box does not appear to be connected to both the shifters and remote satellite shifters. The two single button remote satellite and battery are taking up 3 of the 4 plugs for the junction box, which is why I'm assuming the factory did not plug in the two other shifters?



Should there be a Shimano EW-JC130 cable somewhere in my box? I can't find that on the diagram. I've looked at pages 61 and 62 of this enough to see it in my sleep.
https://d2mu23b7itlpss.cloudfront.net/...ocument%20091317.pdf
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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"Ironically, I don’t think the Conti 5000 tires installed on the wheels are tubeless"


Why do you think that?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jimatbeyond] [ In reply to ]
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Because they don't have the "TL" designation on them. And they look exactly like the 5000 (non-tubeless) tires I bought over the Winter.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [TryScott] [ In reply to ]
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I took mine apart and took pictures. Hopefully I attached correctly.
There are two junctions, with one wired into the other.
Last edited by: Brewbadger: May 16, 20 7:22
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Brewbadger] [ In reply to ]
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You are awesome. I found my missing unconnected 2nd box behind the wires. Crisis avoided.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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Quote:
The wheelset is definitely tubeless. I checked the Andean 3 wheelset that came with my bike. Ironically, I don’t think the Conti 5000 tires installed on the wheels are tubeless. So, measures will need to be factored to convert to tubeless.

Thank you!
I knew that the "stock" version of the wheelset is tubeless, but wanted to make sure that the OE version is as well. Sometimes these things can vary, and I don't want to give out incorrect information. Diamondback doesn't actually have any of the production bikes in house - they're all in the third-party shipping facility - so I was having someone get the final build spec documentation for me... which was taking longer than usual due to, well... isn't everything taking longer than usual given the state of the world right now?

Tires are definitely of the "tubed" type. This spec choice was made before the tubeless version of the tire was available at the OE level.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Brewbadger] [ In reply to ]
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Quote:
I took mine apart and took pictures. Hopefully I attached correctly.
There are two junctions, with one wired into the other.

Yes, this is correct. There are two junction "b"s at the front of the bike. These connect to each other, and then are connected in turn to a junction "a" in the storage area of the bike. Simply open the hatch to access the junction "a" to connect to the charging port or adjust the DI2 functions.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
Quote | Reply
fredly wrote:
Quote:

I'm in process of building up the frameset. I inventoried all parts and came up short on 3 items that are referenced in the assembly manual:

  1. Fork Insert (just the non drive side)
  2. Front brake cable grommet
  3. Top tube cable grommet


Ouch! Sorry about that!

The front brake cable grommet is no longer used. This was actually a running change on the first generation frames. We found they could come loose over time, and that's not a great location to have something come loose. The manual should have been updated, but... well, I guess it wasn't!

Top Tube cable grommet isn't necessary/is an optional install part but should have been included, unless this changed after I left.

Obviously, fork insert is necessary!

Please contact Diamondback Warranty service directly at this link and submit a support ticket. They should take care of you quickly. Please let me know how that goes!


Fredly, Here how it goes:
5/14/2020 - I submit the request for missing parts.
5/14-5/18 - Crickets.
5/18 - I call, wait for 56min for a representative, "L.F." Walked him through the missing pieces, taught him where to locate the product manual, let him know the front brake cable grommet didn't seem necessary but was still in manual. Explained your input on that. He went on to inform me that Diamondback is NOT discontinuing the Andean, are fully invested, just expanded production, etc etc etc. Has no idea why you would saying otherwise, why you would be posting on Slowtwitch etc etc etc. Did say he would try to locate the parts on Wednesday. If not this Wednesday then it wouldn't be until the following Wednesday!
5/18 - Received this email: Our head of engineering responded to my prior email regarding your missing parts. Looks like the incorrect Andean manual has uploaded. This manual was meant for the factory that produces the frame. The thru axle inserts should be bonded into the fork; hence my confusion! The Front Brake Cable Grommet was eliminated as it is not needed. I should be able to find the Top Tube Cable Grommet; that should be all you need. Please confirm. Thank you and best regards,
5/18 - I immediately respond with pictures of the fork, clearly missing the non-existent "bonded" insert. NO REPLY
5/19 - Sent follow up email. NO REPLY
5/20 - called again, on hold for only 32 minutes. Spoke with L.F. again and said they are too busy to respond to emails, and too busy to get to customer inquiries. He said he can't resolve without additional photos. They may get to it this week. May not. They are super busy, just sold 14,000 bikes. They have lots of customer inquires so I need to get in line.

SO, if this is the service received for a brand new bike, what happens with a warranty issue? Buyer beware. Diamondback quickly took my money. That they are NOT too busy to do.

Last edited by: Xing triathlete: May 20, 20 16:33
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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Howdy!

Honestly, things are completely nuts in the bike industry right now. Due to the pandemic, everyone is working remotely from home, and at a place like Diamondback sales levels have at least doubled. Probably more than that. They're completely overwhelmed. This doesn't excuse customer service representatives not knowing what the hell they're talking about, or taking forever to get you sorted... but it is why this is happening.

I've been having a very similar experience with a computer I received dead out of the box last week, and it's incredibly frustrating. After spending - no kidding - 6 hours on the phone over the course of a week, I just gave up and asked them to call tag the damn thing back. So, I get it.

I'm going to forward your post on to the management level at Diamondback. My experience is that this gets things taken care of pretty quickly. In the meantime, though, let's tackle some of these issues as best we can...

Quote:
I call, wait for 56min for a representative, "L.F." Walked him through the missing pieces, taught him where to locate the product manual, let him know the front brake cable grommet didn't seem necessary but was still in manual. Explained your input on that. He went on to inform me that Diamondback is NOT discontinuing the Andean, are fully invested, just expanded production, etc etc etc. Has no idea why you would saying otherwise, why you would be posting on Slowtwitch etc etc etc.
Sounds like Diamondback hasn't looped in their CS team on the status of Andean. You're more in the know on this than he is :)

Quote:
Did say he would try to locate the parts on Wednesday. If not this Wednesday then it wouldn't be until the following Wednesday!
Leif is almost certainly in the office only once a week, due to social distancing requirements. He's the only one there even remotely up to date on Andean stuff, and can only source parts when he's in the office. Again, doesn't exactly make things any better on your side of the fence, but the current circumstances pretty much suck for everyone.


Quote:
Our head of engineering responded to my prior email regarding your missing parts. Looks like the incorrect Andean manual has uploaded. This manual was meant for the factory that produces the frame. The thru axle inserts should be bonded into the fork; hence my confusion! The Front Brake Cable Grommet was eliminated as it is not needed. I should be able to find the Top Tube Cable Grommet; that should be all you need. Please confirm.
This is correct information.

Quote:
I immediately respond with pictures of the fork, clearly missing the non-existent "bonded" insert. NO REPLY

Did you send the same picture you posted to this thread? I ask, because that's the non-threaded side of the fork. The fork insert is a threaded insert for the thru-axle to thread into. If there is such an insert on the opposite leg of the fork, you aren't missing an insert...

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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That was quick-thanks. DB could learn from you.

Yes, sent him multiple pictures. Yes, It's the non threaded, NDS of the fork. I usually don't bother with manuals but this thing has a remarkable amount of parts--especially for a frameset. As seen below, inserts on both sides of the fork are pretty clear in the manual. The inserts are pretty clearly shown in a couple of other sections as well.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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Unless they made a change to the frame since I left (which is possible, but unlikely) there should be only one fork insert, on the threaded side.

Is there a threaded insert on the other leg of the fork?

If there is, do me a favor and put a thru axle in the fork. If you don't have one at hand, measure the inside diameter of the non-threaded side of the fork. Is it 12mm? It should be. If it is, your fork should be good to go.

Quote:
That was quick-thanks. DB could learn from you.

Thanks, I do try!
To be fair to them, though, they did indicate to me that one of the reasons they aren't continuing the Andean project is that it would require hiring dedicated people to support the program if they were to go forward. That's also why they asked me to help with this final sale and to support this thread.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Just wanted to say iam impressed how you handle this thread fredly. It's always nice to watch quality work regardless what it is .
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [pk] [ In reply to ]
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Thank you Peter! Much appreciate that.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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It sounds to me like DBs only fault is that the manual you are referencing has not been completely updated as they've made actual frame improvements. I just checked my frame and there are no fork inserts, so there is actually no issue with your frame regarding that.

And your timeline? You wrote them an e-mail on a Thursday and they wrote you back on Monday. Is that completely unreasonable customer service? Seems pretty reasonable to me.

You can always send the frame back within the 30 day window if you're so dissatisfied with it. They'll even cover the shipping! I'm incredibly happy with mine. Fit and finish is top-notch!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:

Is there a threaded insert on the other leg of the fork?

If there is, do me a favor and put a thru axle in the fork. If you don't have one at hand, measure the inside diameter of the non-threaded side of the fork. Is it 12mm? It should be. If it is, your fork should be good to go.
Thanks, yes, it's threaded and the non-threaded side measures at 12mm. Thanks for the help! Lesson learned. Never read the manual! Or call DB for customer "service."
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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When I got mine 2 years ago there was no manual included, looks like that was a good thing.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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Quote:
Thanks, yes, it's threaded and the non-threaded side measures at 12mm. Thanks for the help! Lesson learned. Never read the manual! Or call DB for customer "service."

Excellent, glad we got that sorted. My ability to influence the customer service issues is definitely limited since I left the company, but I have relayed the concerns to the Diamondback folks. If you PM me your mailing address I will see if I can cut through some of this and get a top tube cable port sent out to you.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Craigfsl] [ In reply to ]
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Quote:
When I got mine 2 years ago there was no manual included, looks like that was a good thing.


Manuals for the Diamondback bikes are all available online here. Fwiw, the problem with the manual that is currently available is that it hasn't been updated to reflect the (small) changes made to the current bikes. It should be pretty on target for the bike of two years ago.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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I bought a frameset and I was having the same issue with the fork insert situation. I am glad I tossed the manual.


I do have 2 other questions if anybody could assist. I sent them an email 2 weeks or so ago with a follow up early this week and no answer so far. Tried to hang on the phone twice for longer than 45 minutes but I was actually defeated before anybody could assist...

*** I am missing the seat post binder that NEVER came with the bike. I looked everywhere. I drove me crazy but I assure you, It wasn’t there!

*** Also, regarding the fork installation, I don’t think there is a need for a crown race despite it being in the package, right? Does the bearing sit at the bottom of the fork on its own? I contacted my buddy at LBS and he advised me that a crown race wasn’t needed but I’m not totally convinced...
Anybody who assembled the bike has any tips on fork installation?

Thanks!!!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [P_Lats] [ In reply to ]
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Does the crown of the fork have a little bevel where the bearing would sit?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly, I got my Andean 3 frameset and out of the box it had a chip in the rear dropout and not sure what I should do. They are out of them now!
I tried to upload a picture but it says it is too large. Can you help.
Let me know.
Thanks,
Michael Back
mikedawn123@msn.com
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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sommer wrote:
And your timeline? You wrote them an e-mail on a Thursday and they wrote you back on Monday. Is that completely unreasonable customer service? Seems pretty reasonable to me.

1. DB did not simply reply to my initial inquiry - their email on Monday was only received because I called them and stayed on hold for close to hour to then be greeted by complete jerk of a CSR and had to chase them down again a couple days later.

If that's the type of service you find reasonable for a premium product than you're a better customer than me.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
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Thanks, yes, it's threaded and the non-threaded side measures at 12mm. Thanks for the help! Lesson learned. Never read the manual! Or call DB for customer "service."


Excellent, glad we got that sorted. My ability to influence the customer service issues is definitely limited since I left the company, but I have relayed the concerns to the Diamondback folks. If you PM me your mailing address I will see if I can cut through some of this and get a top tube cable port sent out to you.

Fredly, thanks for all of your help. You definitely still have influence at Diamondback. I received a call from them on Friday restating your input on the fork and promise to send out the top tube cable port asap.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [P_Lats] [ In reply to ]
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I am missing the seat post binder that NEVER came with the bike. I looked everywhere. I drove me crazy but I assure you, It wasn’t there!

Yeah, that's a problem! If you DM me your info, I will see if I can get through to them directly and have a binder sent out to you! It's a holiday today, so that likely can't happen until tomorrow, but I will forward your info to them as soon as you get it to me.


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Also, regarding the fork installation, I don’t think there is a need for a crown race despite it being in the package, right?

No lower crown race needs to be installed, it's built into the fork. When you buy those headsets OE, they come with the crown race and the factory just puts them in the box. It's confusing, no question about it.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [MikeBack] [ In reply to ]
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Quote:
Fredly, I got my Andean 3 frameset and out of the box it had a chip in the rear dropout and not sure what I should do. They are out of them now!
I tried to upload a picture but it says it is too large. Can you help.

Hi Michael,
Ouch! Sorry to hear about that!
Please email the photo to andeantri@gmail.com and I will see what I can do to help get you sorted.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Xing triathlete] [ In reply to ]
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Fredly, thanks for all of your help. You definitely still have influence at Diamondback. I received a call from them on Friday restating your input on the fork and promise to send out the top tube cable port asap.

Cool. Glad we were finally able to get you sorted, sorry it took so long!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Thanks for the help Fredly I sent the picture & listed another issue in that email. I am looking forward to riding this awesome work of art!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [MikeBack] [ In reply to ]
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Reply sent!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly,

i got the andean and i am having handling issues. it is very wobbly, even on the regular handlebars. i was riding on the coastal highway in delaware and was scared for my life. i am not sure whether this is standard with all tt bikes or whether the fork is slightly off but i am unsure whether i should keep this bike or not, especially if i can't seem to handle it properly. thank you in advance, i am on the clock! I have 3 days left before i can't return it anymore.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Honestly, that's not even close to the amount of information I would need to give any kind of a useful answer to you.

What do you mean by wobbly? What in particular is wobbling? When is it wobbling? Is anything loose? Is anything too tight?

Let's start there...

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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What do you mean by "regular handlebars"?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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okay so to start, regular handlebars as in, the drops i guess? whatever the bars are called that aren't the aerobars (i am not good with technical terms). when i say wobbly, i mean, i am unable to control the bike. i will be riding on a flat road with no wind and the bike will wobble. im not even sure wobble is the right word but i get pretty close to crashing because i can no longer can control the bike. like the head of the bike turns on me while i am just holding the bars. this happens a lot too. i rode with my dad today for 5 miles and almost crashed or flew out into the road more than a couple times which shouldn't happen. the steering is touchy i guess. i apologize for poorly describing the problem at hand and this probably does not help at all.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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It sounds like you've never ridden a tri bike before, is that correct? Can you post up a picture of yourself on the bike?

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Well after reading all of these issues I have decided to cut my losses and submit a return request. Problem is I have received no reply to my return request submission, and my 30 days to return runs out on Sunday. I purchased the bike pretty much on a whim based on pricing, its never been unboxed and was put immediately aside for safekeeping.

Fredly, do you have any input on the length of time it takes to receive a reply to a return request? I haven't the willpower to stay on hold for any unknown length of time...

Thanks!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Hammer50] [ In reply to ]
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Quote:
Fredly, do you have any input on the length of time it takes to receive a reply to a return request?

I do not, sorry!

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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quinnserfa wrote:
okay so to start, regular handlebars as in, the drops i guess? whatever the bars are called that aren't the aerobars (i am not good with technical terms). when i say wobbly, i mean, i am unable to control the bike. i will be riding on a flat road with no wind and the bike will wobble. im not even sure wobble is the right word but i get pretty close to crashing because i can no longer can control the bike. like the head of the bike turns on me while i am just holding the bars. this happens a lot too. i rode with my dad today for 5 miles and almost crashed or flew out into the road more than a couple times which shouldn't happen. the steering is touchy i guess. i apologize for poorly describing the problem at hand and this probably does not help at all.

Who assembled your bike?

Can you hold the handlebars with one hand and try to move/turn the wheel with your other hand? If you can get the wheel to turn without the handlebars moving then something is wrong.

Either you're not familiar with how the bike rides or something hasn't been assembled correctly.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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First tri bike for sure, and no I do not currently have a picture. Obviously when I am on the trainer, I do not have to worry about control problems so I am not sure if that is truly and accurate measurement. I can get back to you when I have a recent picture though.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [kiwi.] [ In reply to ]
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I assembled the bike, I took it in for a bike fit and the only thing they said was the fork was a tad out of line and it could be tightened. I think the person is going to take it apart and try to put it back together. The wheel and handlebars are pretty locked in place, I made sure to tighten the top of the stem first, then tightened the two side pieces.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Picture on the trainer would be great.

I ask for this first, as it's simply more time expedient to factor out position related things that could cause bad handling first, then move on to potential mechanical issues. Those are much harder to see in a picture and/or diagnose over the internet.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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quinnserfa wrote:
I assembled the bike, I took it in for a bike fit and the only thing they said was the fork was a tad out of line and it could be tightened. I think the person is going to take it apart and try to put it back together. The wheel and handlebars are pretty locked in place, I made sure to tighten the top of the stem first, then tightened the two side pieces.

Hold front wheel between legs and see if you can turn the bars (obviously shouldn't be able to). Lift front wheel off ground fractionally, and lean bike side to side - front wheel should 'turn' under own weight (makes sure the headset not too tight). Straddle bike put front brake on and try rocking bike forward / back. Shoudn't be any movement - if you feel a little tap and get movement then there is something not quite right with headset. Also, and this is pretty common one, check there's no play side to side in front hub.

After that then I suspect it is down to learning to ride a tt bike. That moment you first go down on the tt bars and mentally get freaked as you aren't a fingers reach away from the brakes is a big step change. And that can cause you to tense up, which is the very worst thing you can do. Actually, on that, you should be supported on your elbows, and not grip the bars with your hands at all. If at all possible, then find a gentle uphill road (2-3%) without traffic and practice riding up that down on the bars. Riding a TT bike with a deep front wheel next to trucks passing at 50 mph is not going to ever be a fun experience, and you will get those 'I'm about to fall off' moments. Once you've got the hang riding on the slight uphill, build to the flat, then add in some gentle corners, etc. Just for the start, avoid anywhere that may have gusts of wind from passing trucks, or even gaps in hedges, etc.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Duncan74] [ In reply to ]
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So there is a little play side to side, at least that's what we found. If we add spacers on top, it becomes too stiff to turn. When I rocked it back and forth, there was also movement. In terms of being a TT position, I am not horribly afraid. It is a lot different from clip on aero bars but I had no problem with clip ons on my road bike. However, the problem isn't just in the TT position, it is very touchy with handling when I am just riding normally too. I think the fork has a major part in this, like you said. How do I know what ot adjust on the fork?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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yeah for sure, I will try to get one tomorrow. I just did a bike fit today so I am assuming some of my form has tightened up.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Quote:
So there is a little play side to side, at least that's what we found. If we add spacers on top, it becomes too stiff to turn.

Could you please describe in more detail what you mean by this? How are you adding spacers? How are you adjusting the headset when you add/subtract spacers?

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Does the steerer need cutting down on the Andean?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Duncan74] [ In reply to ]
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Does the steerer need cutting down on the Andean?

The answer is "it depends". Despite how it looks, the Andean is a "mortal" bike, and uses a traditional stem/steer tube arrangement. If you're going to slam it, you're going to need to cut it.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Yeah, reason I asked was my argon is same. I was wondering if that was perhaps the cause if the cut wasn't quite short enough.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Duncan74] [ In reply to ]
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It's definitely on the list.
Like I said up thread, I always start with position and go from there. If the bike is set up way to small or way too big, or something is obviously a problem, it'll be... Obvious. Once we get that out of the way, we go down the checklist of potential mechanical issues. Hopefully getting a pic of the bike helps with that too.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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If I put the Andean on the ground and stand overtop of it and move the handlebars while keeping the wheel n place, the wheel itself doesnt move but the fork moves a little if that makes sense. the handlebars are tight but the fork still moves. I removed spacers by taking the top off, loosening the side screws and removing 2 spacers. When I started to have these problems, I added the 2 spacers back.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Sure sounds like it's loose to me.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jimatbeyond] [ In reply to ]
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jimatbeyond wrote:
Sure sounds like it's loose to me.


yeah not sure how to fix it, taking it to a bike shop today
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Loosen the top cap.

Loosen the stem.

Tighten the top cap.

Tighten the stem.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [quinnserfa] [ In reply to ]
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Yes, please take it to your local bike shop.

It's perfectly normal for there to be some movement between the fork and the wheel with a disc brake bike, the pads move slightly inside the brake caliper. What you're looking for is movement at the head tube.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hi! I sent you a private message to see how I can get hold of the special discount code. I suscribed to the newsletter a few days ago.

Thanks!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Howdy folks,

Just bumping this back up to the top to give people a heads up; I just heard from the folks at Diamondback, and there are still a few bikes left in the Andean 2 and 3 configurations.

They're going to extend the Slowtwitch pricing for just a bit longer, but we're getting pretty close to the last chance to buy one of these before they're gone.

As a reminder, The corporate code for this sale is RIDE4SLOWTWITCH. To utilize the code, you will need to register at the Corporate Partner site.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Sorry to hijack your post, but any chance you could look out for the new stem for me. Tried several attempts through the wensite, never got any response at all.

Jeroen

Owner at TRIPRO, The Netherlands
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Re: Diamondback Andean bottom bracket [ In reply to ]
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Fredly, I am trying to build out the andean frameset I bought and not sure what size dub pressfit 30 BB I need to buy for this frame. and help would be greatly appreciated.

MB
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Re: Diamondback Andean bottom bracket [MikeBack] [ In reply to ]
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Howdy,
The Andean uses a PF30 BB, all other specs are dependent on the crank, and your best source for those requirements will probably be the manufacturer of the crank.

FWIW, in the past SRAM BBs have tended to run slightly large relative to most manufacturers (although I haven't measured the DUB units) and people generally had better luck using SRAM compatible BBs from other manufacturers rather than the SRAM units themselves on the Andean. YMMV.

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Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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Sorry for the delayed response Jeroen! If you PM me your contact info I will see what I can do for you.

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Re: Diamondback Andean bottom bracket [fredly] [ In reply to ]
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Fredly do you know the frame shell width @ bb. The sram dub pf30 bb comes in widths 68, 79, 83. I think it is 68 but not sure which to order.
Sorry for all the questions but thanks for the help.
MB
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Re: Diamondback Andean bottom bracket [MikeBack] [ In reply to ]
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It's 68mm. All PF30 road frames are 68mm. Those other sizes are BBright and 386 EVO.

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Re: Diamondback Andean bottom bracket [fredly] [ In reply to ]
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What’s the maximum chainring size for the Andean? I’m still planning out my build, but am considering Osymetric chainrings which are 58t (iirc) on the power phase.
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Re: Diamondback Andean bottom bracket [Kevina654] [ In reply to ]
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Quote:
What’s the maximum chainring size for the Andean? I’m still planning out my build, but am considering Osymetric chainrings which are 58t (iirc) on the power phase.

The chainring fairing on the Andean has a 125mm radius, you won't be able to fit any chainring that exceeds that measure with a chain installed. With non-round chainrings, you will definitely want to measure to be sure.

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Re: Diamondback Andean bottom bracket [fredly] [ In reply to ]
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fredly wrote:
Quote:
What’s the maximum chainring size for the Andean? I’m still planning out my build, but am considering Osymetric chainrings which are 58t (iirc) on the power phase.

The chainring fairing on the Andean has a 125mm radius, you won't be able to fit any chainring that exceeds that measure with a chain installed. With non-round chainrings, you will definitely want to measure to be sure.

Aside from oval chainrings, what’s the biggest round (shimano) chainring that’ll fit? - cant Seem to find any diameter specs on chainrings anywhere
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Re: Diamondback Andean bottom bracket [brasch] [ In reply to ]
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A round 53 tooth chainring with chain installed, has a diameter of about 222mm.

How big do you want to go?
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Re: Diamondback Andean bottom bracket [jimatbeyond] [ In reply to ]
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I’m considering a 55/42 set or Aerocoach 54/40
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Re: Diamondback Andean bottom bracket [brasch] [ In reply to ]
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I ran a 55/42 when I used to race on the Andean and had no clearance issues.

http://www.MattRussellTri.com -Pro Triathlete -Tri Coach
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Re: Diamondback Andean bottom bracket [brasch] [ In reply to ]
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A 55 tooth chainring should fit easily.
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Re: Diamondback Andean bottom bracket [brasch] [ In reply to ]
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A round 55t chainring will easily fit inside the chainring cutout on the Andean. Anything that fits inside the profile of a standard round 56t ring should work just fine.

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Re: Diamondback Andean bottom bracket [MattRussellTri] [ In reply to ]
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Thanks for that.
Frameset arrived today, so I’m just doing a quick parts in the boxes in their place assembly. Seems easy enough, aside from annoyingly Small 2,5mm hex heads (my ratchet wrench only goes down to 3mm).
However, how on Earth do I get the flappy cover for the “storage” fairing behind the seatpost to play nice a sit snug?
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Re: Diamondback Andean bottom bracket [brasch] [ In reply to ]
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Quote:
However, how on Earth do I get the flappy cover for the “storage” fairing behind the seatpost to play nice a sit snug?

Don't install the cover by pushing it straight down into the fairing. There's a subtle taper in the width of the cover from front (of bike) edge to trailing edge. Insert the trailing end of the cover into the fairing about 1/2 way towards the front of the opening, and then slide/push it towards the trailing end of the bike.

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Re: Diamondback Andean bottom bracket [fredly] [ In reply to ]
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fredly wrote:
Quote:
However, how on Earth do I get the flappy cover for the “storage” fairing behind the seatpost to play nice a sit snug?

Don't install the cover by pushing it straight down into the fairing. There's a subtle taper in the width of the cover from front (of bike) edge to trailing edge. Insert the trailing end of the cover into the fairing about 1/2 way towards the front of the opening, and then slide/push it towards the trailing end of the bike.

That did work, however still pretty slow to open close. Considering 3D printning a plastic cover instead.
The frameset doesn’t Seem to include a dust cover for the top headset bearing, it that a mistake? - or are the spacers/bottom stem plastic cover supposed to function as a dust cover?
A few other notes for anyone building the frameset - di2 grommet for FD doesn’t actually fit in the hole in the frame (hole is round, grommet is oval, had some shimano grommet in the spares box, they work fine.
The Seat stay insert for RD cable didn’t fit in the cutout - cutout too small, had a rubber grommet from a China frame that fit. Storage space door Can’t close properly, because a plastic rivet isn’t pressed in hard enough. Probably just going to sand it Down and add a magnet to keep it shut. In general the assembly instructions are good, however a few things are missing - what are the bolts for, most of them are obvious, But not all, How to actually fit the top tube storage and some on the hex sizes are wrong. Now, I’m going to fit the PD Aeria Ultimate bar and stem (and hydration), But with the included stem and top/bottom cover, it’s more or less impossible to use a torque wrench On the stem bolts - you would need a long one. Most of the bolts are 2,5mm hex and a 2,5mm hex bit isn’t a part of the included torque wrench - wouldn’t have been a problem if the Tool hadn’t been included. But it seems Odd that the size you need the most isn’t there, But something else is.
While the battery Mount in the crank storage is a fantastic idea, it’s seriously fiddly unless you add 5-10cm to the min cable length for di2 (used spares off an old bike, so not a problem, just had to put the b junction near the BB) . Still waiting for parts to come home to do a trainer fit, But in general i’m happy about it. Seatpost on a size large is a bit long, min Seat height at zero offset with ism Adamo saddle is 84cm, which is too much for me (6’ tall). And there’s no torque spec for the Seat rail to Seat post in the manual - tried 5nm, Will have to wait and see if that’s enough. From all if the above, built quality feels like a Chinese open mould frameset, had I payed full retail, I would have been disappointed, But I didn’t pay much more than what an open mould frameset would cost me, so I’m happy about.
And it looks like batman’s bike
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Is there any type of Slowtwitch discounts to be had on the remaining Andeans? I feel sorry for them just sitting there. :(

TIA,

Patti
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [PattiPepper65] [ In reply to ]
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Same as instructed in this thread, as far as I Can see.
Andean 3 is $6500, Andean 2 $5000, 2019 frameset $2399.99
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [brasch] [ In reply to ]
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I pulled the trigger and an Andean 3 and have to say I'm really happy with fredly's support and the guys at diamondback who answered a lot of questions for me.

Now its here in the box and I'm thinking about trainer season. I have a lovely computrainer (the 2014-ish model with USB) and thinking - "will it support thru-axles?

Any thoughts? I know I can get the right axles for trainers on the Robert Axle Project but will the computrainer cups accommodate it?

Also, for anyone on the east coast of canada, can you recommend a good mechanic or fitter? Travelling back to Toronto is not an option these days. Planning on staying in our relatively safe COVID bubble.

Thanks all

Rob (Halfcrazy)
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Halfcrazy] [ In reply to ]
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As a owner I can warn you not to use it on a trainer. The frame flexes way too much then what is good for a frame when you put some serious efforts on it. I had it on a Kickr, but took it of after a few sessions.

Jeroen

Owner at TRIPRO, The Netherlands
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Halfcrazy] [ In reply to ]
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As long as the frame of the trainer has enough space to accommodate the frame (thru axle dropout spacing is wider than QR spacing) you should be fine with the appropriate adapter axle. I haven't actually put an Andean in a computrainer, though, so can't report as to whether it does have enough width.

There have been *a lot* of trainer miles put on Andeans since they came out, and at the time I left the company there had been zero trainer related failures or issues reported.

The way that a trainer interacts with a frame *is* much different from how a frame reacts to pedaling on the road, so I would recommend against using any bike/frame that you care about extensively on the trainer. I say this having just repaired the drive side dropout on my own trainer bike after I broke the seatstay clean off.

I'd make note of this particularly in relation to Jeroen's comments about frame movement of the Andean on the trainer. Yes, framesets that are designed without seatstays will typically exhibit more visible flex when mounted on a trainer. The forces that cause that movement are, of course, also present in trainer use of frames with seatstays, but the visual manifestation of the forces in action is constrained by the seatstays, which probably aren't designed to withstand those forces over the long term. It's pretty rare to see seatstays fail on frames in "normal" use, but I've personally had three of them fail on trainer bikes over the years.

FWIW, when I worked for a trainer manufacturer back in the day we did a reasonably in depth analysis of the loads encountered by a bicycle frame when it is mounted on a trainer. We found that getting on/off the bike generated the largest (and most likely damaging) lateral force(s), and by a fairly substantial margin. It is a very good practice to minimize these loads. Avoid clipping in to one pedal, and then swinging your leg over to the other side of the bike to mount the bike.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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This is all true. And I’m not saying that the frame got damaged by using it in the trainer but the Andean frame in general due to missing the seatstays, at least mine and I didn’t ride it that much because I just own quite a few bikes, lost quite a bit of stiffness. The first year it felt really stable, but during the second year I began to notice much more instability on the rear of the bike. In cross winds more pronounced.
As well when using a disc in the rear. When I hold the saddle I can without putting real force flex the rear wheel 6 to 7 cm’s back and forth.

Of course most people just don’t have any trouble with it, And for sure it can be just me, but of all bikes I have the frame flex in the trainer was very noticeable so stopt riding it in the trainer.
But during the second season it also was there on the road.

Just didn’t like that feeling, but still own it and dig it. The looks are still amazing.

Jeroen

Owner at TRIPRO, The Netherlands
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [TRIPRO] [ In reply to ]
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If your frame "lost stiffness", there is a delamination, a crack, or its a manifestation of observational bias.
If you can truly rule out the latter explanation, I would recommend taking steps to address the other possibilities.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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...only other notable factor is wheel/axle choice, although it's pretty rare to find thru axle wheels/axles that are notably deficient in stiffness, but worth investigating.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
If your frame "lost stiffness", there is a delamination, a crack, or its a manifestation of observational bias.
If you can truly rule out the latter explanation, I would recommend taking steps to address the other possibilities.

It could be any of them, can’t rule out any. Anyway, stopped riding the bike after getting a Cervelo P5disc It now got a special place in my shop/fit studio.
It is my best excuse to get a new bike every other year or so. I need to ‘test’ ride the new stuff ;-) Some bikes I sell, some I keep.
This is on e is a keeper, like my old Zipp 2001. They are just so special to look at.

Jeroen

Owner at TRIPRO, The Netherlands
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Fredly,

Quick question: What is the torque spec on the binder bolts that clamp the seat clamp hardware to the seatpost? (the barrel nuts in the seatpost)

Thanks!

Eric
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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Quote:
Quick question: What is the torque spec on the binder bolts that clamp the seat clamp hardware to the seatpost? (the barrel nuts in the seatpost)

The torque spec for the bolt that connects the saddle clamping mechanism to the top of the seatpost is 5-7nm.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Is there supposed to be a dust cover for the top head set bearing? - seems a bit odd if the stem is meant to go straight on top of the bearing
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [brasch] [ In reply to ]
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No top cap/dust cover is used with installation of the Diamondback brand stem and/or spacers, but it's included in the package in case anyone chooses to use an aftermarket stem. 1" top caps are hard to find these days.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Hey everyone,

Thanks for the feedback and in all honesty, I'm happy to keep my old S3 around and use it on the trainer with similar-ish coordinates.

I doubt I could push the watts to flex much of anything, but that said, I want to be about to roll on the road with this baby in the spring like you can't believe.

I really appreciate the support and advice. I'm sure I'll be posting questions about this bike often.

Rob
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Halfcrazy] [ In reply to ]
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I’ll use my Andean on my Tacx neo, the trainer has decent flex and after a few years no issues, but if I do any big power climbing on the trainer I will throw my toad bike on.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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I had two (different) top caps with the frameset - looks like a flat one for the Andean stem and a generic one that came with the headset. However, no dust cap for the top bearing. I’m going to use an Aeria Ultimate stem (if I can find a shim that will fit), should I just put a spacer directly on top of the bearing and below the shim and be good to go? - need a spacer under the stem anyway, since it goes so low that it won’t clear the head tube without a spacer
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [brasch] [ In reply to ]
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Quote:
I’m going to use an Aeria Ultimate stem (if I can find a shim that will fit), should I just put a spacer directly on top of the bearing and below the shim and be good to go? - need a spacer under the stem anyway, since it goes so low that it won’t clear the head tube without a spacer

IIRC, you need at least a centimeter of spacer in place for the Aeria Ultimate stem to clear the "nosecone" on the front of the frame. When we had the Custom Shop running at Diamondback, we would grind down one of the Andean specific spacers to match the profile of the Aeria stem. I would recommend that if you have the ability to do so (It really just takes a few minutes with a belt sander).

Alternatively, you will want to run a standard style top cap and as many spacers as necessary to hit your positional requirements/clear the head tube.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
Quote:
I’m going to use an Aeria Ultimate stem (if I can find a shim that will fit), should I just put a spacer directly on top of the bearing and below the shim and be good to go? - need a spacer under the stem anyway, since it goes so low that it won’t clear the head tube without a spacer

IIRC, you need at least a centimeter of spacer in place for the Aeria Ultimate stem to clear the "nosecone" on the front of the frame. When we had the Custom Shop running at Diamondback, we would grind down one of the Andean specific spacers to match the profile of the Aeria stem. I would recommend that if you have the ability to do so (It really just takes a few minutes with a belt sander).

Alternatively, you will want to run a standard style top cap and as many spacers as necessary to hit your positional requirements/clear the head tube.
Sounds about right - I “test fitted” a 5mm Andean spacer and a 5mm regular spacer and it seemed to clear the nose cone, with the lip of the shim, it certainly will. Grinding one of the 10mm spacers would be a nice finishing touch, But I seriously doubt I’ll be arsed to do it. Going to fit the Aeria Ultimate hydration, so it won’t really show anyway. And it’s nice to keep the parts Stock, if I decide to sell at some point, But I did cut the steerer short enough so all the spacers won’t fit anyway.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [brasch] [ In reply to ]
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Drop a line to the Diamondback customer service folks, they should be more than happy to hook you up with an extra spacer so you can grind one down & still have the stock assortment.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
Quote Reply
Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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fredly wrote:
Quote:
I’m going to use an Aeria Ultimate stem (if I can find a shim that will fit), should I just put a spacer directly on top of the bearing and below the shim and be good to go? - need a spacer under the stem anyway, since it goes so low that it won’t clear the head tube without a spacer

IIRC, you need at least a centimeter of spacer in place for the Aeria Ultimate stem to clear the "nosecone" on the front of the frame. When we had the Custom Shop running at Diamondback, we would grind down one of the Andean specific spacers to match the profile of the Aeria stem. I would recommend that if you have the ability to do so (It really just takes a few minutes with a belt sander).

Alternatively, you will want to run a standard style top cap and as many spacers as necessary to hit your positional requirements/clear the head tube.

Did shave Down one of the 5 mm spacers and cut off the very front of it and added 7mm “regular” spacers on the shim, in order for the hydration clip to clear the nose cone.
However, biggest issue so far has been routing hydraulic Lines and di2 cables through the stem and base bar. Especially since the front brake Line goes through the frame
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [brasch] [ In reply to ]
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It's definitely more difficult to do this with the Profile stem than it is with the stem that comes with the bike. You'll want to use some kind of a cable routing kit.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Did make it happen at last with some pieces of string and a lot more patience than I thought I’d have.
Main problem being that aside from the routing itself, everything had to pass through the stem, while Holding the handlebars.
Basically, this could have been made easier, had there been and internal guide tube. Making the hydraulic line do a 90 degree turn does take some persuation.
Adding to the frustration, the stem top cap bolt for the Aeria Ultimate is about 2cm too long, as the headset expander plug doesn’t allow the bolt to go all the way through. That was solved with an angle grinder. Now, off to bleed the brakes and adjust the calipers. It’ll be interesting to see How far “off” my initial fit Will be, as I had to add more spacers under the stem, than I thought. May have to remove most if the risers in the aerobar
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [brasch] [ In reply to ]
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Like I said, it's much easier with the stock stem.

The access hatch on the side of the Andean allows you to stick your entire arm inside the frame to pull cables. If you add routing guides, this access goes away. On balance, this winds up being an easier/faster solution than molding in cable routing guides, which are essentially always optimized for one particular routing solution that may or may not be the one that would work best for your build.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Since the Stock stem has a couple of plastic guides, yes. But I doubt I could route the cables internally then (cant see the holes in the Aeria Ultimate bars being Big enough). As for a cable guide, I meant inside the base bar, frame was easy enough, maybe in part because I did that first. The only obstacle I encountered was the bottom bracket - since I’m used to BSA types, and hadn’t thought about the fact that the BB isn’t open to the tubes (if that makes sense). And maybe the fact that I was re-using cables that are technically long enough, But short enough that I had to attach RD, FD and battery to a junction in the blind.
All that being said, I’m looking forward to a test ride tomorrow. Just a basic, “do the brakes work, How does it handle, are the gears adjusted properly” and maybe a couple of photos.
Still need a wheelset, RD and FD (borrowed derailleurs from my Road bike), fit adjustment, cutting the Aeria HSF rubber sleeve. Looking forward to be able to ride this bike, But for anyone else, Can’t really recommend using the Aeria Ultimate stem/bar combo with this frame - takes some adjustments and is sort of fiddly, if you’re building it yourself
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [brasch] [ In reply to ]
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Aeria bars aren't bad at all for routing, pretty much on par with everything else. Again, the stem is definitely much, much harder to deal with than the stock DB one.

The "trick" is to set up the cockpit first, then feed the housing into the frame. Don't attach the cockpit to the bike until it is completely assembled/cabled, and do this assembly/cabling on a bench or table. Once you have the whole front end ready to go, run the cables back through the frame. Bolting the front end on to the bike is one of the *last* things you do.

Also - and, should be obviously - ideally you don't route anything until you have determined what you're going to need to do to hit your fit coordinates.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Most of my problems had to do with the Aeria Ultimate stem - no shim with the set, grunding a spacer Down, bedring another spacer.
As for handlebar cable routing, might not be different than anything else, aside from doing 2 90 degree bends already at the stem. A guide to insert to cables into, wether being di2, hydraulic or mechanical to ease the 90 degree turn would be helpful on any handle bar.
And yes, should have started at the cockpit, But due to all the fiddling around with shims and spacers, I started a the calipers (di2 routing wasnt really a problem). However, with the routing to the front caliper on the Andean frameset, I Think it would have been even more fiddly starting at the cockpit.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Still, base bar Will stay where it is and pad height/fore aft Will be adjusted with a fit. My “trial” fit, I had 55mm of risers and the base var is only about 10mm higher, so thats easy enough to solve. Just curious where my saddle ends up in relation to pads fore/aft
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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[/email]Fredly, is there a fitting that goes over the steerer tube & fits in the plastic hole so you can torque the cap down? Mikedawn123@gmail.com
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [MikeBack] [ In reply to ]
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Quote:
[/email]Fredly, is there a fitting that goes over the steerer tube & fits in the plastic hole so you can torque the cap down? Mikedawn123@gmail.com


Do you mean the compression plug? Like this?



If so, yes. The frame/bike should come with one. If you need one, any standard model sized for a 1" steer tube should work.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Apparently I got the last Andean 2 in stock...
Or So I think... hope my order goes through.

Fredly,

Do you happen to know what size crank does the S size come with?

I read in the thread that having this bike on the trainer is not advisable, is this is correct?

thanks!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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Quote:
Do you happen to know what size crank does the S size come with?

I do not, sorry. Those bikes came in after I left.


Quote:
I read in the thread that having this bike on the trainer is not advisable, is this is correct?

We considered trainer use "normal usage" for warranty purposes when I was with the company, but I do not know what the current policy is.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [fredly] [ In reply to ]
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Ah!

Thanks for the information...

Now here to hoping the bike is not "too small" for me...

I am "5'6" and the bike say that the max... will see..
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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Quote:
Now here to hoping the bike is not "too small" for me...
I am "5'6" and the bike say that the max... will see..


It will, of course, depend on your actual fit coordinates, but I would be surprised if the size S frame is too small for you.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
Coaching and bike fit - http://source-e.net/ Cyclocross blog - https://crosssports.net/ BJJ instruction - https://ballardbjj.com/
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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I believe that the Small size frame comes with a 165mm crankset, but you will probably want to get a crankset with 150mm or 155mm arms.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jimatbeyond] [ In reply to ]
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Does any one knows the BB this bike have?
On the page I can see Praxis PF30-Shimano Conversion, but i am not shure what that means...

Im trying to decide between pedal pm (assioma) or spider pm (p2m).
If i go with p2m i need to know the spindle size so I can order the right cranks!

thanks in advance!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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It's a press fit PF30 bottom bracket.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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sommer wrote:
It's a press fit PF30 bottom bracket.

So the conversion part is the adapter to use shimano sized spindles?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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No idea what the conversion part is. But that makes sense. The part is sold through Diamondback? I'm not sure why you'd a conversion kit unless you already owned a crank based power meter.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [sommer] [ In reply to ]
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So according the spec sheet the bike comes with the "shimano conversion" which i take it as an adapter to go from 30 to 24.
Apparently praxis sell different conversions for different cranks that can be used on their BB.

If I am not mistaken shimano uses 24?
So if i get a p2m i would need a 24mm spindle crank?

Am i understanding this correctly?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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What crank arm length are you going to use?
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jimatbeyond] [ In reply to ]
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I was planning to use 165s...
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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165mm is a little long for your height.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jimatbeyond] [ In reply to ]
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Interesting...
Always thought that 165 "the right size" for me.

Where can i find what size will work better for me.
A good reliable source that you trust. I am afraid to go into a google rabbit hole of opposite opinion of the subject~
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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Crank arm length is part of an entire fit process, but as I mentioned before, you will probably find that 150mm or 155mm will work the best.
Last edited by: jimatbeyond: Mar 25, 21 8:48
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [jimatbeyond] [ In reply to ]
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cool!

Who makes short cranks like that?

I have never seen any big retail offering 150 or 155s.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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The Andean frame is built to the PF30 standard. Shimano equipped complete bikes come with a Praxis bottom bracket installed that works with the Shimano 24mm spindle standard.

Any crank that you later install that utilizes a different spindle standard will require installation of a different bottom bracket.

Tech writer/support on this here site. FIST school instructor and certified bike fitter. Formerly at Diamondback Bikes, LeMond Fitness, FSA, TiCycles, etc.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [joelrivera] [ In reply to ]
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If I were you and had an Andean frameset, I would buy a Pressfit 30 bottom bracket and a Rotor Aldhu (30mm axle) crankset in 150mm with an INspider power meter.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Hi guys,

I own a Diamondback Andean - size L purchased back in 2017.

Unfortunately, I seem to have over-tightened and cracked the seatpost and it's starting to creak more and more each time I re-seat the seatpost...

I contacted Diamondback but they told me the replacement seatpost is no longer available.

Could someone suggest what options I may have? Are there generic seatposts on the market that would fit the Andean frame?

Thanks for your help.
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Chabi] [ In reply to ]
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Carbon repair should be easily possible by adding material on the inside
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [ In reply to ]
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I am in need of a new seatpost saddle clamp adapter. The part that sits on top of the Andean seatpost and connects the saddle clamp to the bike. I know the saddle clamp hardware is made by Ritchey and is based on the 10mm thru-rail standard (used by many frame manufacturers). That part is very easy to find. My question is who makes the part that sits on top of the seatpost? Ritchey? It seems to make sense, but I can't seem to find a replacement one. Or even a mention of one. Am I missing something?

Thanks!
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Re: Diamondback Andean Questions (you'll see why this thread is topical) [Slowman] [ In reply to ]
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Does anyone know the recommended torque for tightening the fork 'compression' bolt? I'm referring to the thick bolt that threads through the loose nut within the steerer tube. I purchased a used Andean and the handlebars were removed from the fork to enable more compact shipping. The manual mentions the torque for the top cap bolt (5Nm) which threads into the compression bolt, but not the torque recommendation for the latter. I am unsure how much to tighten that bolt and don't want to over or under tighten it. Any help would be appreciated.
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