endosch2 wrote:
trimule wrote:
Talked a non-power user friend into buying a CORE. (nothing like the responsibility of convincing someone else to spend $1000) Had immediate problems - couldn't do required spin down because the brake would self-apply as you sped up. 14-15 MPH maximum achievable. Connection to Zwift was available with proper pairing showing, but after the first couple of short rides, there were no speed, watts, cadence figures and the avatar just sat by the side of the road. Spent several long frustrating days trying to fix/figure it out (Wahoo said it must be outside interference),
I found a thread with multiple stories (like yours) of exactly the same problems. My opinion (typical Twitcher offering opinion about something I know nothing about) is that they bought a large number of circuit boards of which a significant number are faulty (and even worse, for them, do not fail until they have been used for an unknown time).
After finding this information, I returned the unit and replaced it with a KICKR. I'm not interested in going through that frustrating CORE experience more than once.
Where was that thread? I would like to read it. I am thinking that the Core may not be ready for prime time and thus I may call it quits now and move on to another trainer.
I will say that their customer service has been great, but that does not help to ease my fears of this continuing to happen.
I certainly understand your frustration. And...Wahoo has not been bulletproof at all with the quality of at least the first batch of both models of kickr 2018. BUT....
Looking at Zwift's data, zwiftalizer, and Eric Min's comments on facebook, a lot of the connection issues in general have to do with the computer and internet connection, not zwift or the trainer. I would even venture to guess that if it is the circuitry in the trainer causing the issue, the core and kickr use the same circuits. (Does anyone know if this is true?)
At any rate, it's worth trying to systematically attempt to troubleshoot. Starting with your USB port (which version, is it always powered? etc. For instance, the left side USB on my Macbook air always drops, right side doesn't), the reliability of the internet signal (checked on zwiftalizer?) then the ANT+ dongle and its placement, other ANT+ devices in the vicinity that could be confusing it (garmin watches, though this has never been as issue for me, for some it has, other power meters not in use etc), then TV remotes, electrical wires, fan placement, microwaves.
I hope you get this sorted out...the workout should be the hardest part of indoor training not getting everything to work!