Zwift in general is just so poorly runs it blows my mind noone has swooped in and taken the whole market yet! You have the winning formula you just need to execute on it!

1) Basic functionalities being promised but not delivered (UI update!!! dealyed due to covid in april apparantl but never released).
2) Lap functions, route length, chancing route/workouts etc without closing down the app, I mean COME ON!
3) Club function staying in beta forever! Not even getting developed so you can arrange private races etc.

This list just goes on and on and on!

All they do is spend a fuck ton of money on promotion and "pro/esport races", which most paying customers care very little about plus we all saw with the tri races how poorly the spectating experience is as well (which is also not getting fixed). Reminds me of certain video games, once they get enough followers it is just a cashcow very minor upadates to give the impression they care (skins, a few meters of new road) and they will just milk it till it dies. Why else would you devote resources for manual steering over UI/some of the other things i mentioned?