Thomas Gerlach wrote:
Welcome aboard. What exactly does "community manager" mean? One reason Carl was so respected around these parts is ST is fully of really geeky people and Carl was as geeky if not more geeky. I don't even know if Carl was supposed to be interacting with ST as a defined part of his position or just because he liked to but I guess what I am really asking is what role do you play with building and engineering Trek triathlon bikes? As a bonus question for you, any early predictions to a 2019 Ironman Wisconsin winner?Thanks and that's a good question! Let me start by saying I'm not like Carl as I lack the engineering background that he has - I work with customer service and marketing. But, I'm thankful to have a great support network here in Waterloo and a good relationship with our product engineers! My role at Trek is to monitor the social media channels and recently I moved to third-party channels like ST to help our customers in places we are not involved but can be. Its a very busy and time consuming position, but I thoroughly enjoy working with people (and who doesn't love talking bikes all day?).
For your IM Wisconsin question, that's tough... Linsey Corbin did such a great job last year, it would be great to see her return and do it again. Eric Engel has also been in the leaderboards for a while, so maybe he can shine if he competes for 2019. But overall should go to our in-house customer service rep/pro Andrew Keily ;)
Mitchell Mathews | Community Manager | Trek Bikes | @mitchmathewz
Last edited by:
Mitch@Trek: Feb 20, 19 15:13