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Re: Secondhand Dimond [tyme]
tyme wrote:
In response to the "Dimond Mafia" or whatever you want to call them, claiming the they have an awesome warranty. I think it is interesting, that they only have a 6y warranty on their frames, where most companies like Trek/Diamonback/Cervelo/etc.. provide lifetime warranties for their frames (forks/full suspension bikes not included), so most Tri bikes have lifetime warranty on the frames where they only cover 6years. To me that hints at the fact they expect you to have to replace your frame after 6years, and not to be able to use it for as long as you want to.

Yes these warranties are all to original owner.


From a recent comment in a thread on Facebook about all this.

"TJ's Ruster Sports Armored Hen House bike bag customer service needs lessons too. Here's a pic of my bike bag and the seams coming apart after approximately 5-6 flights with it. There is a 2" hole in the bag where the seams split. In spite of Ruster Sports well advertised 10yr warranty, TJ specifically let me know the seams coming apart defect is considered normal wear and tear (in 5-6 uses) and not covered by his warranty. He also added that his Ruster Sports bags are made of the highest quality. Wow?! Seriously?! I have an email to prove this. Lastly he offered $50 towards another new Ruster Sports Bag! Why not use that $50 to ship and fix my bike bag?"
https://ibb.co/kGbG5k

Salton Sea Triathlon Club
“I swim to get to the bike. I run because nobody gives a shit about aquabike.”
Last edited by: getbarreled: Apr 28, 17 15:24

Edit Log:

  • Post edited by getbarreled (Cloudburst Summit) on Apr 28, 17 15:24