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Re: United Airlines severely damaged tribike and refuses to pay. [Trigirl357]
Couple of things.
1. You can file a claim with TSA for damages. I've had one or two helmets that TSA destroyed replaced this way.

2. I tape notes to my bike box and wheel boxes that they are forced to at least see before they open the box all the way. They say something like: STOP & READ if you unpack this box & I know you are going to. LOOK where everything is placed before removing. It's packed this way for a reason - To Prevent Damage. If you can't pack it back properly don't unpack it or call me/page me for help then list my number.

3. I found a clam shell to be harder for those guys to figure out then the cases with the removable top. Now I just use the cardboard box that the manufacturer ships the bike in. Everything drops in. It's easier for TSA to understand putting something in a box then repacking a clam shell case.

4. You have to make it easy for those guys to repack, you're not dealing with people who care or people who ride bikes. It's not like the old days where you could shove all sorts of shit into the case.
Now you have to pack for the lowest common denominator. TSA employees are not typically the sharpest sticks in the bunch.

Brian Stover USAT LII
Accelerate3 Coaching
Insta

Last edited by: desert dude: Aug 10, 13 10:20

Edit Log:

  • Post edited by desert dude (Dawson Saddle) on Aug 10, 13 10:20